Habilidades Interpessoais locais (também conhecidas como soft skills, habilidades pessoais, habilidades sociais e habilidades transferíveis) locais demonstram através de discussões e exercícios como entender a dinâmica das relações humanas em um ambiente de negócios e como aplicar técnicas, hábitos e habilidades Interpessoais e mentalidades para melhorar os relacionamentos, bem como os resultados de negócios, ao mesmo tempo em que cria uma experiência mais gratificante no trabalho e na vida O treinamento de Habilidades Interpessoais está disponível como "treinamento ao vivo no local" ou "treinamento remoto ao vivo" Treinamento ao vivo no local pode ser realizado localmente nas instalações do cliente em Portugal ou nos centros de treinamento corporativo da NobleProg em Portugal O treinamento ao vivo remoto é realizado por meio de uma área de trabalho remota e interativa NobleProg seu provedor de treinamento local.
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Declaração de Clientes
Método de transferência de flipchart Sem uso de dispositivos audiovisuais.
Łukasz Rak - Schott Poland Sp. z
Curso: Zarządzanie sobą w czasie
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A atmosfera, muitos exemplos, o ritmo certo, a preparação de materiais.
Adam Gozdowski - Schott Poland Sp. z
Curso: Zarządzanie sobą w czasie
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Eu geralmente me beneficiava da interação e flexibilidade.
Olivier Pugliesi-Conti
Curso: Communicating and Influencing - For Managers and Team Leaders
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exercícios mostrando os conceitos apresentados na prática
Michał Czapski
Curso: Budowanie i zarządzanie zespołem - trening menedżerski
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exercícios, placas criadas à mão
Krzysztof Helt
Curso: Budowanie i zarządzanie zespołem - trening menedżerski
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exercícios conjuntos
Tomasz Kaczmarek
Curso: Budowanie i zarządzanie zespołem - trening menedżerski
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O exercício da equipe versus equipe. Isso me fez conhecer os comportamentos negativos das minhas áreas fortes.
Jordan Ruegg
Curso: Building an Effective Team with Belbin Team Roles
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a maneira de conduzir treinamento, conhecimento e forma de treinamento.
Klaudia Horlop
Curso: Budowanie i zarządzanie zespołem - trening menedżerski
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Apresentação "falante:
Antoni Wesoły
Curso: MS PowerPoint - poziom zaawansowany
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Comunicação com o treinador
Dorota Miller
Curso: Budowanie i zarządzanie zespołem - trening menedżerski
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Contato do treinador
Magdalena Stasiów
Curso: Budowanie i zarządzanie zespołem - trening menedżerski
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Comunicação com o treinador
Elżbieta Żurawska
Curso: Budowanie i zarządzanie zespołem - trening menedżerski
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Poderíamos praticar em situações reais e Helen deu-me muitas dicas práticas.
Elisa Venturini
Curso: Assertiveness
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Tudo :)
NBP
Curso: MS PowerPoint - poziom zaawansowany
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Exercícios
NBP
Curso: MS PowerPoint - poziom zaawansowany
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Eu descobri muito
Barbara Kozłowska - NBP
Curso: MS PowerPoint - poziom zaawansowany
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resposta rápida a perguntas adicionais
Krzysztof Krawczyk - NBP
Curso: MS PowerPoint - poziom zaawansowany
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Noções básicas sobre atalhos de teclado, referências a outros programas do Office, ritmo legal.
NBP
Curso: MS PowerPoint - poziom zaawansowany
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trabalho
Artur Kosim - NBP
Curso: MS PowerPoint - poziom zaawansowany
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PALESTRA
jacek zapędowski - NBP
Curso: MS PowerPoint - poziom zaawansowany
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O treinador fez a classe muito dinâmica e você pode dizer que é muito knowloable sobre o tema.
Hewlett-Packard Centro de Servicios Globales, S. de R.L. de C.V.
Curso: Influence in Action
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o ritmo, as informações fornecidas. a maneira como ensinava com teoria e casos práticos, apostilas, exercícios, etc.
Carlos Abascal - Hewlett-Packard Centro de Servicios Globales, S. de R.L. de C.V.
Curso: Influence in Action
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Gostaria de ter mais uma prática/exercício de negociação e não apenas uma.
Susana Michel - Hewlett-Packard Centro de Servicios Globales, S. de R.L. de C.V.
Curso: Influence in Action
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Gostei de todas as informações fornecidas, conhecimento e compartilhamento de experiência.
Mike Silva - Hewlett-Packard Centro de Servicios Globales, S. de R.L. de C.V.
Curso: Influence in Action
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Palestrante experiente e um monte de exemplos
Instytut Automatyki i Informatyki Stosowanej, Politechnika Warszawska
Curso: Public Speaking 101
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Tudo
Instytut Automatyki i Informatyki Stosowanej, Politechnika Warszawska
Curso: Public Speaking 101
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Um monte de conhecimento em um curto espaço de tempo. Mais anedotas
Justyna Góral - Neinver Asset Management Polska Sp. z o.o.
Curso: MS PowerPoint - poziom zaawansowany
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Um monte de conhecimento útil relacionado ao trabalho realizado no campo do uso do programa.
Izabela Sarniak - Neinver Asset Management Polska Sp. z o.o.
Curso: MS PowerPoint - poziom zaawansowany
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O treinador explicou as questões em que eu era mais dependente
Neinver Asset Management Polska Sp. z o.o.
Curso: MS PowerPoint - poziom zaawansowany
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Como conduzir
Agata Chudzińska - Neinver Asset Management Polska Sp. z o.o.
Curso: MS PowerPoint - poziom zaawansowany
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Um monte de exercícios, um lembrete em uma forma acessível de Excel
Neinver Asset Management Polska Sp. z o.o.
Curso: MS PowerPoint - poziom zaawansowany
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Okey
Neinver Asset Management Polska Sp. z o.o.
Curso: MS PowerPoint - poziom zaawansowany
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Interessante em geral
GMV Innovating Solutions Sp. z o.o.
Curso: Effective communication skills
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Exercício da pizza
GMV Innovating Solutions Sp. z o.o.
Curso: Effective communication skills
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Exercícios
Rafał Rzatkiewicz - GMV Innovating Solutions Sp. z o.o.
Curso: Effective communication skills
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Exercícios e experiência de instrutor
GMV Innovating Solutions Sp. z o.o.
Curso: Effective communication skills
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Gostei das exercícios com base nas pesquisas atuais
GMV Innovating Solutions Sp. z o.o.
Curso: Effective communication skills
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O instrutor eventualmente conseguiu obter até mesmo os participantes mais relutantes envolvidos. Ele é impressionantemente conhecedor sobre o assunto.
GMV Innovating Solutions Sp. z o.o.
Curso: Effective communication skills
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Tinha um monte de exercícios práticos
Fernando Sousa - GMV Innovating Solutions Sp. z o.o.
Curso: Effective communication skills
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Como operar o
jolanta czajka - Neinver Asset Management Polska Sp. z o.o.
Curso: MS PowerPoint - poziom zaawansowany
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Habilidades do instrutor
Neinver Asset Management Polska Sp. z o.o.
Curso: MS PowerPoint - poziom zaawansowany
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Personalizado para as minhas necessidades
Curso: Business Communication Skills
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Personalizado para as minhas necessidades
Curso: Business Communication Skills
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Vários estudos de caso
张 森凯 - 星空时间
Curso: Design Thinking
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Análise da comunidade de interesse
谢 永泉 - 星空时间
Curso: Design Thinking
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Pensamento inovador
孙 卓峰 - 星空时间
Curso: Design Thinking
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Parte interativa
李 佳伟 - 星空时间
Curso: Design Thinking
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Tudo isso
Ben Russell Carers
Curso: Assertiveness
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Refletir sobre mim mesmo para aprender os outros
Roy Dekker - Axway GmbH
Curso: People and Team Management
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Seção de prática de quebra-cabeças
Cindy Liu - IRU Beijing
Curso: Public Speaking 101
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Personalizado para as minhas necessidades
Curso: Business Communication Skills
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Personalizado para as minhas necessidades
Curso: Business Communication Skills
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Programa de curso Habilidades Interpessoais
Nome do Curso
Duração
Visão geral
Nome do Curso
Duração
Visão geral
7 horas
Visão geral
Público
Equipe que precisa estar totalmente preparada para oferecer sessões de Coaching de alta qualidade
- Para membros individuais de sua própria equipe
- Para suas equipes
- Para indivíduos que não estão diretamente conectados a suas próprias equipes, mas que valorizariam sua contribuição independente - e não julgadora -
Formato do curso
Uma combinação de:
- Discussões Facilitadas
- Delegar sessões de treinamento - com feedback completo
No final do curso, os delegados serão capazes de:
- Defina “Coaching” e explique detalhadamente o uso do Coaching para melhorar o desempenho individual e da equipe - particularmente relacionando seu uso ao entendimento das razões por trás (e retificação) do desempenho insuficiente
- Entregue Sessões de Coaching Significativas
Equipe que precisa estar totalmente preparada para oferecer sessões de Coaching de alta qualidade
- Para membros individuais de sua própria equipe
- Para suas equipes
- Para indivíduos que não estão diretamente conectados a suas próprias equipes, mas que valorizariam sua contribuição independente - e não julgadora -
Formato do curso
Uma combinação de:
- Discussões Facilitadas
- Delegar sessões de treinamento - com feedback completo
No final do curso, os delegados serão capazes de:
- Defina “Coaching” e explique detalhadamente o uso do Coaching para melhorar o desempenho individual e da equipe - particularmente relacionando seu uso ao entendimento das razões por trás (e retificação) do desempenho insuficiente
- Entregue Sessões de Coaching Significativas
21 horas
Visão geral
A customer care strategy plays an important role in building customer satisfaction, helping you to retain loyal customers and increase levels of repeat business. Through good customer service you gain the client’s trust, enhance the company’s image and strengthen your competitive advantage in the market. This course focuses on strategies and skills for building lifelong customer relationships by developing valuable and effective customer-care strategies. Satisfied customers may, through conversations and story-telling, become voluntary ambassadors for your company and are highly likely to recommend your services to others. This workshop will also help participants communicate effectively, appropriately and clearly in all situations.
OBJECTIVES
- Developing competencies in the area of professional customer care
- Increasing the efficiency of communication with customers
- Attaining the knowledge of how to get to the underlying needs and expectations of customers
- Building strong and sustainable relationships with clients
- Expanding the positive image of the company in the market
- Identifying, reducing, and overcoming objections and barriers
- Learning about personalities and communication preferences when dealing with clients
- Establsihing the ability to create an open environment for communication
- Developing skills to communicate clearly and effectively
- Identifying barriers to effective communication
- Mastering body language and non-verbal communication
METHODS
- Role-playing
- Self-assessment tests
- Exercises in groups
- Individual work
- Practice sessions
- Lectures
- Discussions
LEARING OUTCOMES
At the completion of this course, participants will be able to:
- Adopt a focused customer care strategy
- Identify key customer issues
- Build the professional image of the company
- Adapt to specific customer behaviour styles
- Increase customer loyalty through exceptional customer service
- Develop communication abilities with clients
- Use techniques to build relationships
- Develop a personal action plan to improve customer service skills
- Show gestures of generosity and high quality customer care
- Use techniques to deal with difficult situations
- Recognise barriers to the delivery of outstanding customer service
OBJECTIVES
- Developing competencies in the area of professional customer care
- Increasing the efficiency of communication with customers
- Attaining the knowledge of how to get to the underlying needs and expectations of customers
- Building strong and sustainable relationships with clients
- Expanding the positive image of the company in the market
- Identifying, reducing, and overcoming objections and barriers
- Learning about personalities and communication preferences when dealing with clients
- Establsihing the ability to create an open environment for communication
- Developing skills to communicate clearly and effectively
- Identifying barriers to effective communication
- Mastering body language and non-verbal communication
METHODS
- Role-playing
- Self-assessment tests
- Exercises in groups
- Individual work
- Practice sessions
- Lectures
- Discussions
LEARING OUTCOMES
At the completion of this course, participants will be able to:
- Adopt a focused customer care strategy
- Identify key customer issues
- Build the professional image of the company
- Adapt to specific customer behaviour styles
- Increase customer loyalty through exceptional customer service
- Develop communication abilities with clients
- Use techniques to build relationships
- Develop a personal action plan to improve customer service skills
- Show gestures of generosity and high quality customer care
- Use techniques to deal with difficult situations
- Recognise barriers to the delivery of outstanding customer service
14 horas
Visão geral
This two day course is designed for people who want to achieve better outcomes from their negotiations with customers, suppliers and colleagues. It teaches the skills and tactics used by effective negotiators and builds the confidence needed to succeed.
Delegates learn the different negotiating styles and how to maximise their personal power while protecting important relationships. The course is highly participative with a combination of lecture, discussion, coaching and exercises.
Delegates learn the different negotiating styles and how to maximise their personal power while protecting important relationships. The course is highly participative with a combination of lecture, discussion, coaching and exercises.
14 horas
Visão geral
In an increasingly globalised world, we work in more multicultural environments where conflicts between individuals and groups are possible. The fundamental belief behind conflict resolution is that conflicts are unavoidable but that they are manageable.
Assertiveness, self-confidence, negotiation ability, interpersonal and other skills are pivotal in supporting conflict resolution. In our everyday life, we encounter many occasions where we consciously or unconsciously (with family members, friends, clients, business partners) manage conflicts. Mastering conflict resolution helps to resolve conflicts effectively, as well as helping us to communicate better, persuade efficiently, improve business results as well as enhancing organisational and personal behavior and performance.
This course offers a mix of theories and concepts, combined with group exercises and individual activities to enable delegates to share ideas and develop their skills.
Objectives:
- To understand the fundamentals and nuances of conflicts in organizations
- To explore key concepts, factors, theories, types, and models in conflict resolution
- To discover the personality types, leadership styles supporting negotiation skills
- To learn the art of assertiveness and self-confidence
- To experiment, experience and practice conflict resolutions
Assertiveness, self-confidence, negotiation ability, interpersonal and other skills are pivotal in supporting conflict resolution. In our everyday life, we encounter many occasions where we consciously or unconsciously (with family members, friends, clients, business partners) manage conflicts. Mastering conflict resolution helps to resolve conflicts effectively, as well as helping us to communicate better, persuade efficiently, improve business results as well as enhancing organisational and personal behavior and performance.
This course offers a mix of theories and concepts, combined with group exercises and individual activities to enable delegates to share ideas and develop their skills.
Objectives:
- To understand the fundamentals and nuances of conflicts in organizations
- To explore key concepts, factors, theories, types, and models in conflict resolution
- To discover the personality types, leadership styles supporting negotiation skills
- To learn the art of assertiveness and self-confidence
- To experiment, experience and practice conflict resolutions
7 horas
Visão geral
This course is aimed at people who are about to begin or have just begun a professional career in industry. Designed to build an understanding and appreciation of the corporate workplace, the expectations and behaviours that post graduates will face when starting their career.
Following the course, a mentor will be assigned for a period of 6 months whereby upto 6 meetings will take place (via phone, skype, etc) on a 1-2-1 basis. The purpose of these meetings will be defined between the mentor and the mentee ahead of each session and will be focused on the issues that are most important to the mentee at the time.
Following the course, a mentor will be assigned for a period of 6 months whereby upto 6 meetings will take place (via phone, skype, etc) on a 1-2-1 basis. The purpose of these meetings will be defined between the mentor and the mentee ahead of each session and will be focused on the issues that are most important to the mentee at the time.
4 horas
Visão geral
Overview:
There are Five stages in the Design Thinking (DT) process (empathize, define the problem, ideate, prototype, test).
In an increasingly complex world, we deal with problems that may need special approaches. Design Thinking helps deal with complex problems. Mastering design-thinking helps to deal with complex problems effectively, communicate better, persuade efficiently, improve business results and enhances organizational and personal behavior and performance.
- How DT works: learn from people and problem, find patterns, design model (model drift), test the model, evaluate the model and re-engineer.
- Relationship between DT, innovation and entrepreneurship.
- DT methods and tools: persona, stakeholder map, customer journey map, service blueprint, business model innovation.
- Application of DT: design mindset, disruptive innovation, iterative approach, agile estimation technique, critical thinking, problem solving, teamwork, leadership readiness, communication skills, technology savvy, forward thinking, intercultural and ethical competency, emotional intelligence, self-awareness, negotiating skills, conflict resolution.
Objectives:
- To understand the fundamentals and nuances of DT
- To explore key concepts, factors, theories, types, and models in DT
- To experiment, experience and practice DT
Delivery:
This is a 1 day (4 hours) training course and consists of:
- lectures (40% - presentation of theories, concepts, models, and interactions),
- group exercises (30% - group dynamics, games, group discussion, and mock-conflict resolution exercises),
- individual activities (15% - writing, designing and peer discussion)
- and others (15% - videos, reading).
Note: due to the nature of this course there is a minimum group size of 3
There are Five stages in the Design Thinking (DT) process (empathize, define the problem, ideate, prototype, test).
In an increasingly complex world, we deal with problems that may need special approaches. Design Thinking helps deal with complex problems. Mastering design-thinking helps to deal with complex problems effectively, communicate better, persuade efficiently, improve business results and enhances organizational and personal behavior and performance.
- How DT works: learn from people and problem, find patterns, design model (model drift), test the model, evaluate the model and re-engineer.
- Relationship between DT, innovation and entrepreneurship.
- DT methods and tools: persona, stakeholder map, customer journey map, service blueprint, business model innovation.
- Application of DT: design mindset, disruptive innovation, iterative approach, agile estimation technique, critical thinking, problem solving, teamwork, leadership readiness, communication skills, technology savvy, forward thinking, intercultural and ethical competency, emotional intelligence, self-awareness, negotiating skills, conflict resolution.
Objectives:
- To understand the fundamentals and nuances of DT
- To explore key concepts, factors, theories, types, and models in DT
- To experiment, experience and practice DT
Delivery:
This is a 1 day (4 hours) training course and consists of:
- lectures (40% - presentation of theories, concepts, models, and interactions),
- group exercises (30% - group dynamics, games, group discussion, and mock-conflict resolution exercises),
- individual activities (15% - writing, designing and peer discussion)
- and others (15% - videos, reading).
Note: due to the nature of this course there is a minimum group size of 3
14 horas
Visão geral
INTRODUCTION
International Business Etiquette is not about rules & regulations but is particularly important for personal working or traveling for business.
Knowledge of international business etiquette is relevant for conducting meetings, building relationships with others and demonstrating respect for local culture.
In the business world, good business etiquette means that you act professionally and exercise proper manners when engaging with others in your profession.
OBJECTIVE
This course is design to enhance and Benefits Professional on the following .
- Enhanced Personal & Professional image.
- Mastering International Protocol & personal diplomacy.
- Proficiency and competence in various forms of corporate and diplomatic communication.
- Increased self-confidence in official, formal and informal contacts.
- Sharpened professional communication skills.
- Increased confidence in public relations.
- Perfected understanding of formal and informal dress, including evening attire.
- Enhanced ability to work in international environment, understanding key elements of cross-cultural communication and refined competence in contacts with partners’ from all over the world.
14 horas
Visão geral
INTRODUCTION
China: a developing country and the world’s second largest economy. China’s rapid market transformation and economic expansion supported by a series of government reforms is now an attractive destination to do business and seek jobs opporrtunites. .
Chinese business culture and etiquette can be a little different than Western business practices. As you start to seek jobs opportunities or expand your business in China, it is important to have at least a basic understanding of Chinese business culture and etiquette. Knowing and practicing common customs will also help you relax, avoid embarrassment, and focus on building success.
When it comes to Chinese business etiquette, there is just one overarching rule:
When in China, do as the Chinese do!
The main learning and development objectives is to lean and gain new skills knowledge in Chinese Business Culture and Social etiquette that helps Corporate Representatives, Professionals to do a job well in China.
China: a developing country and the world’s second largest economy. China’s rapid market transformation and economic expansion supported by a series of government reforms is now an attractive destination to do business and seek jobs opporrtunites. .
Chinese business culture and etiquette can be a little different than Western business practices. As you start to seek jobs opportunities or expand your business in China, it is important to have at least a basic understanding of Chinese business culture and etiquette. Knowing and practicing common customs will also help you relax, avoid embarrassment, and focus on building success.
When it comes to Chinese business etiquette, there is just one overarching rule:
When in China, do as the Chinese do!
The main learning and development objectives is to lean and gain new skills knowledge in Chinese Business Culture and Social etiquette that helps Corporate Representatives, Professionals to do a job well in China.
21 horas
Visão geral
INTRODUCTION
- Have you ever felt unsure of yourself in social situations?
- Are you concerned about how to address people or how to propose a toast?
- Where to seat your VIP or even which fork to use?
- Although having proper protocol and etiquette may go by unnoticed, its absence will be duly noted
In this course you will learn
- How to handle social situations with grace and ease.
- You will also experience and learn the art of dining etiquette,
- In a real restaurant setting.
You will learn how to handle all types of crockery and cutlery at casual and formal gatherings and experience special foods without embarrassment.
Whether you are in charge of a social occasion or attending one, you can be a gracious host and appreciative guest!
- Have you ever felt unsure of yourself in social situations?
- Are you concerned about how to address people or how to propose a toast?
- Where to seat your VIP or even which fork to use?
- Although having proper protocol and etiquette may go by unnoticed, its absence will be duly noted
In this course you will learn
- How to handle social situations with grace and ease.
- You will also experience and learn the art of dining etiquette,
- In a real restaurant setting.
You will learn how to handle all types of crockery and cutlery at casual and formal gatherings and experience special foods without embarrassment.
Whether you are in charge of a social occasion or attending one, you can be a gracious host and appreciative guest!
14 horas
Visão geral
This course is designed to help Managers and Executives understand the Important and organizational of Press Conference. Participants will be introduced to the important of Press Conference, tools such as understanding the media, building a relationship with the media, writing press releases, preparing press kits, organizing a press conference, and dealing with media interviews. The interactive workshop will also provide useful tips on how to establish and enhance an organization’s responsiveness to the media and how to maintain good relations with media representatives and organizations.
Objectives.
• Developing competencies in the area of organizational of Press Conference
• Increasing the efficiency of Managing Press Conference and Media Enquiries
• Attaining the knowledge of how to get to the underlying needs and expectations of journalist
• Building strong and sustainable relationships with members of the press or media
• Expanding the positive image of the company in the market
• Identifying, reducing, and overcoming objections and barriers
• Developing skills to communicate clearly and effectively
Training Benefits.
• Those who are interested in harnessing the power of public relations to better achieve organizational
goals
• Managers/Executives who need to establish and maintain effective media relations
• Those who need to gain a better understanding of PR tools like press releases, press kits and press
conferences
• Those who wish to learn how to handle media interviews to achieve positive results
Objectives.
• Developing competencies in the area of organizational of Press Conference
• Increasing the efficiency of Managing Press Conference and Media Enquiries
• Attaining the knowledge of how to get to the underlying needs and expectations of journalist
• Building strong and sustainable relationships with members of the press or media
• Expanding the positive image of the company in the market
• Identifying, reducing, and overcoming objections and barriers
• Developing skills to communicate clearly and effectively
Training Benefits.
• Those who are interested in harnessing the power of public relations to better achieve organizational
goals
• Managers/Executives who need to establish and maintain effective media relations
• Those who need to gain a better understanding of PR tools like press releases, press kits and press
conferences
• Those who wish to learn how to handle media interviews to achieve positive results
14 horas
Visão geral
This instructor-led, live training (online or onsite) is aimed at HR professionals who wish to use analytical methods improve organisational performance. This course covers qualitative as well as quantitative, empirical and statistical approaches.
Format of the Course
- Interactive lecture and discussion.
- Lots of exercises and practice.
Course Customization Options
- To request a customized training for this course, please contact us to arrange.
Format of the Course
- Interactive lecture and discussion.
- Lots of exercises and practice.
Course Customization Options
- To request a customized training for this course, please contact us to arrange.
14 horas
Visão geral
This instructor-led, live training (online or onsite) is aimed at HR professionals and recruitment specialists who wish to use analytical methods improve organisational performance. This course covers qualitative as well as quantitative, empirical and statistical approaches.
Format of the Course
- Interactive lecture and discussion.
- Lots of exercises and practice.
Course Customization Options
- To request a customized training for this course, please contact us to arrange.
Format of the Course
- Interactive lecture and discussion.
- Lots of exercises and practice.
Course Customization Options
- To request a customized training for this course, please contact us to arrange.
7 horas
Visão geral
Stress is so prevalent in our culture it has almost become a badge of honour. Back to back meetings, competing priorities, working late into the evening are just a few things considered normal. How often are you experiencing signs of distress: inability to eat without pain, stomach upsets or cramps, headaches, imposter syndrome and other low self-worth beliefs. It's time to take a stress detox.
7 horas
Visão geral
By the end of this training, participants will be able to:
- Develop a stronger idea on the different approaches towards contemporary delivery of learning.
- Able to link the current delivery to new and fresh approaches in learning delivery.
- Devise an adaptive and proactive curriculum that would maximize digitization and all its benefits.
- Lead the organization in the application of digital transformation towards learning
Format of the Course
- Instructor Led Training through Online Delivery
- Interactive Planning with Outputs
- Digital Icebreakers
- Course Works
- Develop a stronger idea on the different approaches towards contemporary delivery of learning.
- Able to link the current delivery to new and fresh approaches in learning delivery.
- Devise an adaptive and proactive curriculum that would maximize digitization and all its benefits.
- Lead the organization in the application of digital transformation towards learning
Format of the Course
- Instructor Led Training through Online Delivery
- Interactive Planning with Outputs
- Digital Icebreakers
- Course Works
14 horas
Visão geral
This instructor-led, live training in Portugal (online or onsite) is aimed at HR managers, business teams, and individuals of an organization who wish to work through their diversity and attain efficacy on a personal and professional level.
By the end of this training, participants will be able to:
- Understand the basic psychological concepts behind the MBTI Instrument.
- Perceive their own personality type and its impact on the workplace.
- Manage personality weaknesses and foreground strengths.
- Identify other MBTI personality types in the workplace and collaborate accordingly.
- Manage differences between teammates and build better connections.
By the end of this training, participants will be able to:
- Understand the basic psychological concepts behind the MBTI Instrument.
- Perceive their own personality type and its impact on the workplace.
- Manage personality weaknesses and foreground strengths.
- Identify other MBTI personality types in the workplace and collaborate accordingly.
- Manage differences between teammates and build better connections.
4 horas
Visão geral
This instructor-led, live training (online or onsite) is aimed at newly-hired employees and organizational teams who wish to connect with the company's identity, establish a wholesome work environment, and strengthen their collaborative spirit.
By the end of this training, participants will be able to:
- Understand company values and recognize them as cornerstones of organizational culture.
- Build a positive atmosphere among co-workers, employers, and clients.
- Apply the core values they learned for the accomplishment of project goals.
- Appreciate the role of company goals for overall character development.
Format of the Course
- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.
Course Customization Options
- To request a customized training for this course, please contact us to arrange.
By the end of this training, participants will be able to:
- Understand company values and recognize them as cornerstones of organizational culture.
- Build a positive atmosphere among co-workers, employers, and clients.
- Apply the core values they learned for the accomplishment of project goals.
- Appreciate the role of company goals for overall character development.
Format of the Course
- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.
Course Customization Options
- To request a customized training for this course, please contact us to arrange.
7 horas
Visão geral
This instructor-led, live training in Portugal (online or onsite) is aimed at teams who wish to assess, manage, and evaluate individual and team EQ.
By the end of this training, participants will be able to:
- Measure individual EQ to understand how to interact better with their colleagues.
- Understand other people's emotions and behavioral styles to improve relationships with teammates.
- Use emotional intelligence to form a positive and productive work environment.
- Use emotional intelligence to handle change and conflict at work.
By the end of this training, participants will be able to:
- Measure individual EQ to understand how to interact better with their colleagues.
- Understand other people's emotions and behavioral styles to improve relationships with teammates.
- Use emotional intelligence to form a positive and productive work environment.
- Use emotional intelligence to handle change and conflict at work.
7 horas
Visão geral
This instructor-led, live training in Portugal (online or onsite) is aimed at managers and executives who wish to implement the right tools, skills, and methodologies to manage remote teams.
By the end of this training, participants will be able to:
- Explore remote leadership, structures, and components to successfully adapt a remote work setup.
- Develop trust, goals, culture, and teamwork to create an effective and productive remote team.
- Use existing tools and technologies to improve virtual communication and collaboration.
- Implement goal setting and project management methods to measure the performance of a remote team.
By the end of this training, participants will be able to:
- Explore remote leadership, structures, and components to successfully adapt a remote work setup.
- Develop trust, goals, culture, and teamwork to create an effective and productive remote team.
- Use existing tools and technologies to improve virtual communication and collaboration.
- Implement goal setting and project management methods to measure the performance of a remote team.
21 horas
Visão geral
Who should attend
Individual contributors, Managers, Team leaders, whose success depends on their ability to communicate clearly, to be understood and to influence how another person performs, and create positive working relationships.
Course description
Individual and team success depends upon the ability of individuals to communicate with others, face to face, as well as virtually. Every interaction with another person determines how you are perceived and every interaction is an opportunity to develop trust and exert positive influence. Whether presenting one to one or to an audience of one thousand, conveying information to a project team or delivering a difficult message, communicating effectively is one of the most powerful skills for achieving your objectives.
This course develops your ability to focus on your outcome, tune in to your audience and develop your message for clarity and impact. Your ability to create an environment for open discussion and ongoing dialogue is crucial for communication success. The communications skills covered in this course will increase your ability to exercise choice and control for every type of conversation, influence with out authority and improve quality of relationships and productivity.
Individual contributors, Managers, Team leaders, whose success depends on their ability to communicate clearly, to be understood and to influence how another person performs, and create positive working relationships.
Course description
Individual and team success depends upon the ability of individuals to communicate with others, face to face, as well as virtually. Every interaction with another person determines how you are perceived and every interaction is an opportunity to develop trust and exert positive influence. Whether presenting one to one or to an audience of one thousand, conveying information to a project team or delivering a difficult message, communicating effectively is one of the most powerful skills for achieving your objectives.
This course develops your ability to focus on your outcome, tune in to your audience and develop your message for clarity and impact. Your ability to create an environment for open discussion and ongoing dialogue is crucial for communication success. The communications skills covered in this course will increase your ability to exercise choice and control for every type of conversation, influence with out authority and improve quality of relationships and productivity.
14 horas
Visão geral
If you want to:
- understand why some people do not respond to what you say to them,
- improve your relationship with your spouse, children, boss, co-worker, etc...
- expand the scope of their personal skills in communication with other people,
- learn how to quickly feel better, safer, quieter and just as you like,
- make other people interested in your own person and to make them to like you
this course is for you!
Communication tools that you learn are from different fields of NLP, psychology, psychotherapy, hypnotherapy. This accumulated knowledge based on the latest research and developments in these areas. Hundreds of hours of study, reading, listening and viewing materials, books and movies, and psychological consultations available in the form of a lecture with exercises.
- understand why some people do not respond to what you say to them,
- improve your relationship with your spouse, children, boss, co-worker, etc...
- expand the scope of their personal skills in communication with other people,
- learn how to quickly feel better, safer, quieter and just as you like,
- make other people interested in your own person and to make them to like you
this course is for you!
Communication tools that you learn are from different fields of NLP, psychology, psychotherapy, hypnotherapy. This accumulated knowledge based on the latest research and developments in these areas. Hundreds of hours of study, reading, listening and viewing materials, books and movies, and psychological consultations available in the form of a lecture with exercises.
14 horas
Visão geral
Goal
The training will be to review and improve the competencies needed to achieve their business objectives in terms of both individual work and teamwork, particularly through the acquisition of skills by the participants such as:
- Building an effective communication style with others
- Practical analysis of the barriers of communication and active techniques to prevent their occurrence
- Building support assembly relationships
- Effective team work
- Awareness of mutual influence in relation team-unit and unit-team
- The ability to use a variety of techniques to manage conflict
- Change their attitudes and behavior modeling constructive (eg assertive posture)
Method of work
The training is designed as an interactive, where participants share is over 80% of the time. Each session follows a similar dynamic: opening a new exercise habits (to build awareness), mini-lecture on the techniques (knowledge), practicing new tactics and techniques (skills). After the close of each session, participants receive support materials for sessions discussed.
Practical material is summed giving a mini lecture explaining the theoretical basis and fundamental psychological mechanisms which participants experience while working on the training room.
The training will be to review and improve the competencies needed to achieve their business objectives in terms of both individual work and teamwork, particularly through the acquisition of skills by the participants such as:
- Building an effective communication style with others
- Practical analysis of the barriers of communication and active techniques to prevent their occurrence
- Building support assembly relationships
- Effective team work
- Awareness of mutual influence in relation team-unit and unit-team
- The ability to use a variety of techniques to manage conflict
- Change their attitudes and behavior modeling constructive (eg assertive posture)
Method of work
The training is designed as an interactive, where participants share is over 80% of the time. Each session follows a similar dynamic: opening a new exercise habits (to build awareness), mini-lecture on the techniques (knowledge), practicing new tactics and techniques (skills). After the close of each session, participants receive support materials for sessions discussed.
Practical material is summed giving a mini lecture explaining the theoretical basis and fundamental psychological mechanisms which participants experience while working on the training room.
14 horas
Visão geral
Purpose of training:
For all striving to effectively and efficiently deal with conflict situations. Training for people who want to develop their skills in using the conflict in the work of the team who aim to develop the ability to apply strategies, methods and techniques of conflict management.
Benefits of training course:
Using the methods and techniques to solve conflict situations, effective conflict management, effective communication in conflict situations, skillful preparation of the analysis needs of the parties of the conflict and the formulation of the problem, the use of stress management skills, emotional and assertive techniques in resolving such conflicts.
Skills acquired during the training:
- communicate effectively in conflict situations
- identify sources of conflict
- analysis of the needs of the parties to the conflict and the formulation of the problem
- using the methods and techniques to solve conflicts
- to the principles of assertiveness and managing emotions in conflict resolution
- application of the principles of assertive resist tampering
- appropriate behavior in conflict
- implement these stress management, emotional
Training method:
lectures, simulations, case studies, role playing, giving feedback to participants
For all striving to effectively and efficiently deal with conflict situations. Training for people who want to develop their skills in using the conflict in the work of the team who aim to develop the ability to apply strategies, methods and techniques of conflict management.
Benefits of training course:
Using the methods and techniques to solve conflict situations, effective conflict management, effective communication in conflict situations, skillful preparation of the analysis needs of the parties of the conflict and the formulation of the problem, the use of stress management skills, emotional and assertive techniques in resolving such conflicts.
Skills acquired during the training:
- communicate effectively in conflict situations
- identify sources of conflict
- analysis of the needs of the parties to the conflict and the formulation of the problem
- using the methods and techniques to solve conflicts
- to the principles of assertiveness and managing emotions in conflict resolution
- application of the principles of assertive resist tampering
- appropriate behavior in conflict
- implement these stress management, emotional
Training method:
lectures, simulations, case studies, role playing, giving feedback to participants
14 horas
Visão geral
Purpose of the course:
For management: team leaders, managers are beginning their career paths and high-potential employees are selected for development. Training is also a prelude to the development of individual leadership roles and human resource management.
Benefits of completion of the course:
Increase the efficiency of team management, effective decision making related to managerial functions, appropriate selection of leadership style to the team situation, business growth, strengthen conflict resolution skills, gain time management skills.
Metoda szkolenia:
short thematic lectures, individual exercises, simulations, case studies, role plays
For management: team leaders, managers are beginning their career paths and high-potential employees are selected for development. Training is also a prelude to the development of individual leadership roles and human resource management.
Benefits of completion of the course:
Increase the efficiency of team management, effective decision making related to managerial functions, appropriate selection of leadership style to the team situation, business growth, strengthen conflict resolution skills, gain time management skills.
Metoda szkolenia:
short thematic lectures, individual exercises, simulations, case studies, role plays
14 horas
Visão geral
Audience
Staff who need to be fully aware of the issues surrounding Communicating and Influencing:
- Their colleagues
- Their bosses
- Their internal and external customers and stakeholders
Format of the course
The course will be a highly-interactive combination of:
- Facilitated Discussions
- Slide Presentations
- Exercises and
- Case Studies
By the end of the course, delegates will be able to:
- Appreciate the need to manage their own behaviour before they can influence others’ behaviour
- Understand the strengths and weaknesses of the various communications media available
- Manage their internal and external customers and stakeholders
Staff who need to be fully aware of the issues surrounding Communicating and Influencing:
- Their colleagues
- Their bosses
- Their internal and external customers and stakeholders
Format of the course
The course will be a highly-interactive combination of:
- Facilitated Discussions
- Slide Presentations
- Exercises and
- Case Studies
By the end of the course, delegates will be able to:
- Appreciate the need to manage their own behaviour before they can influence others’ behaviour
- Understand the strengths and weaknesses of the various communications media available
- Manage their internal and external customers and stakeholders
14 horas
Visão geral
Este curso toma uma forma unica de exposição de temas, apresentações em powerpoint e exercicios e estudos de caso. Ao final do curso os participantes, apreciar a necessidade de manejar a imagem e seu proprio comportamento.
Audiencia:
- Funcionarios que precisam estar completamente ligados aos problemas em torno à comunicação e influencia
- Seus colegas
- Seus Chefes
- Clientes externos e internos e acionistas
Formato do Curso:
Este curso é uma combinação altamente interativa de:
- Discussões Facilitadas
- Apresentações em PowerPoint
- Exercísios e Estudos de Caso
Ao final do Curso, os participantes poderão:
- Apreciar a necessidade de manejar seu própio comportamento antes de influenciar a outros
- Entender as fortalezas e debilidades dos varios meios de comunicação disponíveis
- Manejar seus acionistas e clientes.
Audiencia:
- Funcionarios que precisam estar completamente ligados aos problemas em torno à comunicação e influencia
- Seus colegas
- Seus Chefes
- Clientes externos e internos e acionistas
Formato do Curso:
Este curso é uma combinação altamente interativa de:
- Discussões Facilitadas
- Apresentações em PowerPoint
- Exercísios e Estudos de Caso
Ao final do Curso, os participantes poderão:
- Apreciar a necessidade de manejar seu própio comportamento antes de influenciar a outros
- Entender as fortalezas e debilidades dos varios meios de comunicação disponíveis
- Manejar seus acionistas e clientes.
21 horas
Visão geral
Audience
- Staff who need to be fully aware of the issues surrounding Influencing and Avoiding Conflict with :
- Their colleagues
- Their bosses
- Their internal and external customers and stakeholders
Course Objectives
By the end of the course, delegates will be able to:
- Appreciate the need to manage their own behaviour before they can influence others’ behaviour
- Understand the strengths and weaknesses of the various communications media available
- Manage their internal and external customers and stakeholders
Format
The course will be a highly-interactive combination of:
- Facilitated Discussions
- Slide Presentations
- Exercises and
- Case Studies
- Staff who need to be fully aware of the issues surrounding Influencing and Avoiding Conflict with :
- Their colleagues
- Their bosses
- Their internal and external customers and stakeholders
Course Objectives
By the end of the course, delegates will be able to:
- Appreciate the need to manage their own behaviour before they can influence others’ behaviour
- Understand the strengths and weaknesses of the various communications media available
- Manage their internal and external customers and stakeholders
Format
The course will be a highly-interactive combination of:
- Facilitated Discussions
- Slide Presentations
- Exercises and
- Case Studies
7 horas
Visão geral
A highly participative course involving individual and group discussions and skills practice to enable delegates to share ideas and develop their skill levels.
Audience
Anyone who is looking to enhance their assertiveness skills
Aim
This course aims to raise confidence and increase the delegate’s ability to communicate confidently and assertively with colleagues and customers.
Objectives
By the end of the programme the participants will:
- Understand and overcome the barriers to being assertive
- Recognise behaviour traits within yourself and others and learn effective strategies for managing them
- Communicate effectively with a wide range of people to achieve a win-win situation wherever possible
- Effectively manage difficult situations.
Audience
Anyone who is looking to enhance their assertiveness skills
Aim
This course aims to raise confidence and increase the delegate’s ability to communicate confidently and assertively with colleagues and customers.
Objectives
By the end of the programme the participants will:
- Understand and overcome the barriers to being assertive
- Recognise behaviour traits within yourself and others and learn effective strategies for managing them
- Communicate effectively with a wide range of people to achieve a win-win situation wherever possible
- Effectively manage difficult situations.
7 horas
Visão geral
The Team Roles identified by Dr Meredith Belbin are used extensively in organisations worldwide. This course will guide you through the Team Roles theory to help identify ways to use your strengths to your advantage and manage your weaknesses as best you can. The course is suitable for individuals who want to learn to function better in, or improve their management of, teams. It is also ideal for existing teams, who, together, can examine ways to work more effectively in their specific environment.
21 horas
Visão geral
Audience
Staff who need to be fully aware of the issues surrounding People and Team Management for:
- Themselves
- Their colleagues (peers)
- Their bosses
- Their team members
- Their internal and external customers and stakeholders
Format of the course
The course will be a highly-interactive combination of:
- Facilitated Discussions
- Slide Presentations
- Exercises and
- Case Studies
By the end of the course, delegates will be able to:
- Appreciate the need to manage their own behaviour before they can influence others’ behaviour
- Understand the strengths and weaknesses of the various communications media available
- Appreciate how to manage, motivate and develop their team members
- Manage their internal and external customers and stakeholders
- Explain how to deal with the difficult situations they may encounter in the office
Staff who need to be fully aware of the issues surrounding People and Team Management for:
- Themselves
- Their colleagues (peers)
- Their bosses
- Their team members
- Their internal and external customers and stakeholders
Format of the course
The course will be a highly-interactive combination of:
- Facilitated Discussions
- Slide Presentations
- Exercises and
- Case Studies
By the end of the course, delegates will be able to:
- Appreciate the need to manage their own behaviour before they can influence others’ behaviour
- Understand the strengths and weaknesses of the various communications media available
- Appreciate how to manage, motivate and develop their team members
- Manage their internal and external customers and stakeholders
- Explain how to deal with the difficult situations they may encounter in the office
Próximos Cursos de Habilidades Interpessoais
25-08-2021 09:30
21 horas
25-08-2021 09:30
14 horas
02-09-2021 09:30
14 horas
20-09-2021 09:30
14 horas
30-09-2021 09:30
14 horas
Consultoria
Cursos de fim de semana de Habilidades Interpessoais, Treinamento tardiurno de Habilidades Interpessoais, Treinamento em grupo de Habilidades Interpessoais, Habilidades Interpessoais guiado por instrutor, Treinamento de Habilidades Interpessoais de fim de semana, Cursos de Habilidades Interpessoais tardiurnos, coaching de Habilidades Interpessoais, Instrutor de Habilidades Interpessoais, Treinador de Habilidades Interpessoais, Cursos de treinamento de Habilidades Interpessoais, Aulas de Habilidades Interpessoais, Habilidades Interpessoais no local do cliente, Cursos privados de Habilidades Interpessoais, Treinamento individual de Habilidades Interpessoais
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