Management Training in Matosinhos

Value Stream Mapping (VSM) is a Lean methodology used to visually chart the flow of materials and information necessary to deliver a product or service to the customer. It highlights value-adding versus non-value-adding activities to eliminate MUDAS (waste).

This instructor-led live training, available either online or onsite, targets beginner to intermediate practitioners and managers who wish to learn, apply, and lead VSM projects to enhance process efficiency and productivity across their value chains.

By the end of this training, participants will be able to:

• Create a current-state value stream map that includes accurate operating time calculations and distinguishes between value-add and non-value-add activities.
• Identify and classify MUDAS across the value chain and quantify their impact on lead time and productivity.
• Design a future-state value stream map with improved flow, reduced waste, and updated time calculations.
• Develop clear, prioritized action plans to implement the future-state map and measure improvements.

Format of the Course

• Interactive lecture and discussion.
• Hands-on mapping exercises using real process examples from the client.
• Group workshops to produce current and future state maps and action plans.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in Matosinhos (online or onsite) is aimed at intermediate-level finance and accounting professionals who wish to effectively manage, value, and audit fixed assets in compliance with accounting standards and regulations.

By the end of this training, participants will be able to:

• Understand the life cycle and classification of fixed assets.
• Apply local and international accounting standards in asset valuation and depreciation.
• Manage fixed assets with proper controls, tools, and procedures.
• Comply with legal and tax frameworks relevant to asset management and reporting.

This instructor-led, live training in Matosinhos (online or onsite) targets intermediate-level professionals who wish to understand both Six Sigma and Lean principles in order to lead significant process improvement projects in their organizations.

By the end of this training, participants will be able to:

• Develop a comprehensive understanding of how Lean and Six Sigma methodologies can be integrated for process improvement.
• Gain in-depth knowledge and application skills in the Define, Measure, Analyze, Improve, and Control phases.
• Apply advanced statistical tools for data-driven decision-making and process analysis.
• Lead and manage Lean Six Sigma projects effectively.

This instructor-led, live training in Matosinhos (online or onsite) is aimed at beginner-level HR professionals who wish to understand and implement optimized HR processes that align with fast-paced, agile environments, and leverage automation and data-driven strategies for better decision-making.

By the end of this training, participants will be able to:

• Design and implement efficient HR processes that align with the fast-paced, agile tech environment.
• Streamline core HR processes and leverage automation tools.
• Ensure alignment of HR strategies with business objectives to support scalability and continuous improvement.

This instructor-led live training in Matosinhos (online or onsite) is designed for beginner-level HR professionals who wish to learn how to design and enhance employee experiences tailored to the unique challenges of tech environments, from recruitment to retention.

By the end of this training, participants will be able to:

• Design impactful employee journeys, from recruitment to retention, tailored to the unique challenges of tech environments.
• Learn strategies for fostering engagement, inclusion, and continuous development in the tech workforce.

Target Audience

This course is designed for all Senior Management personnel requiring a practical understanding of AML and CTF frameworks and their preventive measures, alongside an awareness of contemporary and pertinent Financial Crime challenges.

Course Structure

The session employs a blended approach consisting of:

• Guided Discussions
• Slide-Based Presentations
• Analytical Case Studies
• Practical Examples

Learning Objectives

Upon completion of this course, participants will be equipped to:

• Articulate methods for preventing AML and CTF activities.
• Comprehend the core components of AML and CTF as they relate to their organisations, as well as the national and global initiatives aimed at combating these crimes.
• Specify the measures companies and staff should implement to mitigate the risks associated with Money Laundering and Terrorist Financing.
• Identify how an organisation may become a target for such crimes and explain which 'red flags' can assist in identifying, preventing, and reporting (suspicious or confirmed) criminal behaviour.
• Gain insight into other key 'hotspots' within the Financial Crime landscape.

The Advanced Product Quality Planning (APQP) course offers participants a thorough insight into the APQP framework and its practical application during product development and launch. By exploring the essential concepts, tools, and techniques associated with APQP, attendees will gain the ability to effectively plan and oversee quality across the entire product development lifecycle. Utilising practical examples, case studies, and interactive exercises, participants will cultivate the expertise and competencies needed to successfully embed APQP within their organisations and guarantee the delivery of high-quality products to customers.

This course is designed to equip attendees with the skills to build organizational resilience against a wide range of threats, enabling effective incident response, sustained business operation availability, and the protection of organizational interests.

Communication skills have long been recognised as essential to professional success and many a career has stalled, faltered or stagnated thanks to a lack of communication skills. Contrary to urban myth, few of us are born with this skill, instead most have either practised or learned from mistakes. This course is designed to assist delegates to improve their communication skills and in consequence their ability to work with others.

Mediation skills are subtly yet meaningfully different. Excellent communication is a pre-requisite but more important is the ability to listen and take note of what is being said. The role of the mediator is to help parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides, making judgements or giving guidance. They are simply responsible for developing effective communications and building consensus between the parties. This course also covers the wider range of skills, in addition to communication, that are required to be an effective mediator.

This intensive one-day course provides senior managers and decision-makers with the necessary tools, strategies, and confidence to lead organizational change initiatives effectively. It addresses both the technical and human aspects of change, ensuring that participants can navigate resistance, inspire commitment, and deliver sustainable transformation. By combining theory, real-world case studies, and practical exercises, participants will leave with a clear roadmap to initiate, manage, and embed change within their organizations.

Audience

Personnel who require comprehensive preparation to deliver high-quality coaching sessions, including:

• Individual members of their own staff
• Their broader teams
• Individuals outside their direct reporting lines who would benefit from their independent and non-judgemental insights

Course Format

The course comprises a blend of:

• Facilitated discussions
• Practical coaching sessions among delegates, accompanied by comprehensive feedback

By the end of the course, delegates will be able to:

• Define “Coaching” and explain in detail how it enhances individual and team performance, particularly in identifying and addressing the root causes of under-performance
• Conduct meaningful coaching sessions effectively

This instructor-led, live training in Matosinhos (online or onsite) is designed for business managers, IT managers, and risk and compliance professionals who wish to implement the COBIT framework to optimize IT governance and management.

By the end of this training, participants will be able to design, develop, implement, monitor, and enhance IT governance and management using COBIT principles and methods.

NobleProg is an official ISACA COBIT® Training Partner. COBIT® is a framework for the enterprise governance and management of information and technology (I&T) that supports enterprise goal achievement.

In an increasingly globalised world, we work in more multicultural environments where conflicts between individuals and groups are possible. The fundamental belief behind conflict resolution is that conflicts are unavoidable but that they are manageable.

Assertiveness, self-confidence, negotiation ability, interpersonal and other skills are pivotal in supporting conflict resolution. In our everyday life, we encounter many occasions where we consciously or unconsciously (with family members, friends, clients, business partners) manage conflicts. Mastering conflict resolution helps to resolve conflicts effectively, as well as helping us to communicate better, persuade efficiently, improve business results as well as enhancing organisational and personal behavior and performance.

This course offers a mix of theories and concepts, combined with group exercises and individual activities to enable delegates to share ideas and develop their skills.

Objectives:

• To understand the fundamentals and nuances of conflicts in organizations
• To explore key concepts, factors, theories, types, and models in conflict resolution
• To discover the personality types, leadership styles supporting negotiation skills
• To learn the art of assertiveness and self-confidence
• To experiment, experience and practice conflict resolutions

This instructor-led, live training in Ottawa but can be delivered, is aimed at managers and leaders who wish to strengthen their ability to lead difficult conversations with clarity, confidence, and accountability.

By the end of this training, participants will be able to:

• Structure high-impact conversations
• Address tension and misalignment constructively
• Improve team trust and accountability
• Lead with clarity under pressure

This instructor-led live training in Matosinhos (online or onsite) is designed for current CTOs and aspiring leaders, such as technical directors or technical managers, who wish to acquire the technical and managerial perspective required to become an effective CTO.

Upon completion of this training, participants will be capable of:

• Hiring and leading a dynamic, innovative technical team.
• Effectively adopting and managing the technology necessary to develop high-quality products.
• Applying practical techniques and strategies for product and project management.
• Scaling business operations and steering the organization in the right direction.

Target Audience

• Colleagues
• Managers and supervisors
• Internal and external customers and stakeholders

Course Format

The session will be highly interactive, combining:

• Facilitated discussions
• Slide presentations
• Practical exercises
• Case studies

By the end of this course, participants will be able to:

• Understand conflict and its impact on themselves and others
• Distinguish between assertive and non-assertive behaviours
• Recognise the importance of self-management prior to managing others
• Develop the capability to handle conflict assertively
• Build confidence through demonstrations and practical simulations

"High-Impact Communication Skills," is designed to equip participants with the essential tools for clear, confident, and influential communication. In today's business environment, the ability to convey ideas effectively is paramount. This training addresses two of the most critical aspects of professional communication: mastering interpersonal skills and delivering powerful public presentations.

The program takes a holistic approach, beginning with foundational communication principles and then moving to a dedicated module on overcoming the fear of public speaking. Participants will then learn practical, actionable techniques to structure and deliver compelling presentations. The entire learning experience is underpinned by the principles of Emotional Intelligence, empowering participants to communicate with greater empathy, awareness, and impact.

By the end of this training, participants will be able to:

• Apply practical techniques for clearer, more empathetic, and objective interpersonal communication.
• Implement proven strategies to manage public speaking anxiety and project confidence.
• Structure a compelling presentation with a clear opening, logical flow, and memorable conclusion.
• Deliver presentations in an engaging manner, utilizing effective body language and vocal variety.
• Identify the core principles of Emotional Intelligence and use them to build stronger professional relationships.
• Develop a personal action plan to continue fostering their communication and presentation skills

Target Audience

• Personnel who must possess a comprehensive understanding of the dynamics involved in Influencing and Avoiding Conflict, specifically regarding relationships with: 
  • Colleagues
  • Line Managers
  • Internal and external customers and stakeholders

Course Objectives

Upon completion of this course, participants will be able to:

• Recognise the necessity of managing one’s own behaviour before attempting to influence that of others
• Evaluate the advantages and limitations of the various communication channels available
• Effectively manage internal and external customers and stakeholders

Delivery Format

The course delivers a highly engaging blend of the following methods:

• Facilitated Discussions
• Slide Presentations
• Practical Exercises and 
• Case Studies

The ISO 9001 Foundation training provides you with the essential knowledge to implement and manage a Quality Management System (QMS) in accordance with ISO 9001 standards. Throughout this course, you will gain a clear understanding of the various components of a QMS, including QMS policy, procedures, performance metrics, management commitment, internal audits, management reviews, and continual improvement.

Upon completing this course, you will be eligible to sit for the examination and apply for the “PECB Certified ISO 9001 Foundation” credential. This PECB Foundation Certificate demonstrates that you have comprehended the fundamental methodologies, requirements, framework, and management approach.

Who should attend?

• Professionals involved in Quality Management
• Individuals aiming to acquire knowledge about the core processes of Quality Management Systems (QMS)
• Individuals interested in pursuing a career in Quality Management

The “PECB Certified ISO 9001 Foundation” exam fully aligns with the requirements of the PECB Examination and Certification Programme (ECP). The exam assesses the following competency domains: Domain 1: Fundamental principles and concepts of a Quality Management System (QMS); Domain 2: Quality Management System (QMS).

After successfully passing the exam, you can apply for the “PECB Certified ISO 9001 Foundation” credential.

General Information

Certification fees are included in the exam price.

Training materials comprising over 200 pages of information and practical examples will be provided.

A participation certificate awarding 14 CPD (Continuing Professional Development) credits will be issued.

In the event of an exam failure, you may retake the exam free of charge within 12 months.

The ISO 9001 Lead Implementer training provides you with the essential expertise to assist an organisation in establishing, implementing, managing, and maintaining a Quality Management System (QMS) in accordance with ISO 9001. Throughout this course, you will gain a deep understanding of Quality Management System best practices, thereby enhancing the organisation's customer satisfaction as well as its overall performance and effectiveness.

Upon mastering the key concepts of Quality Management Systems, you will be eligible to take the examination and apply for the ‘PECB Certified ISO 9001 Lead Implementer’ credential. Holding a PECB Lead Implementer Certificate demonstrates your practical knowledge and professional capability to implement ISO 9001 within an organisation.

Who should attend?

• Managers or consultants involved in Quality Management
• Expert advisors aiming to master the implementation of a Quality Management System
• Individuals responsible for ensuring conformance with QMS requirements
• QMS team members

General information

• Certification fees are included in the exam price
• Training materials comprising over 450 pages of content and practical examples will be provided
• A participation certificate awarding 31 CPD (Continuing Professional Development) credits will be issued
• In the event of an exam failure, you may retake the exam free of charge within 12 months

In this instructor-led live training in Matosinhos (onsite or remote), participants learn how to apply Lean principles and practices within a manufacturing context and establish a culture of continuous improvement.

The training combines case activities and discussions with live, hands-on practice using the tools, metrics, and methods needed to implement Lean systems and processes. Some of the concepts covered include:

• Determining the root cause of inefficiencies.
• Measuring performance.
• Realizing the continuous improvement cycle.
• Organizing Kaizen events.
• Instilling a mindset of Lean thinking across the organization.

Target Audience

Managers and Team Leaders who need to be fully aware of the issues surrounding the management and development of their staff (direct and indirect reports)

Course Format

The course will be a highly-interactive combination of:

• Facilitated Discussions
• Slide Presentations
• Exercises and Case Studies

By the end of the course, delegates will be able to:

• Understand the different skills required for Managing and for Leading
• Develop their team in the most-effective way
• Explain how best to deliver Change in their part of the organisation
• Manage staff performance better
• Successfully negotiate their preferred solutions
• Explain how to deal with the difficult situations they may encounter in the office

Rather than facilitating in-depth analysis or major transformations, the McKinsey 7-S model is particularly effective for evaluating the coherence of your organisation. If you recognise the need for change but are unsure of the next steps, this change management model is ideal for you.

This instructor-led live training (available online or on-site) is designed for managers, business owners, and strategists intending to implement the McKinsey 7s model within their respective organisations.\

Format of the Course

• Interactive lecture and discussion.
• Extensive exercises and practice opportunities.

Course Customization Options

• To request a customized training session for this course, please contact us to make arrangements.

This instructor-led, live training in Matosinhos (online or onsite) is designed for managers and executives aiming to deploy the appropriate tools, skills, and methodologies to oversee remote teams.

Upon completion of this training, participants will be able to:

• Analyze remote leadership, structures, and key components to successfully adapt to a remote work environment.
• Foster trust, objectives, culture, and teamwork to build an effective and productive remote team.
• Utilize existing tools and technologies to enhance virtual communication and collaboration.
• Apply goal-setting and project management methods to assess remote team performance.

Target Audience

This course is designed for analysts and forecasters who wish to introduce or enhance their forecasting skills. These skills are applicable to sales forecasting, economic forecasting, technology forecasting, supply chain management, and demand or supply forecasting.

Course Description

This course guides participants through a series of methodologies, frameworks, and algorithms useful for predicting future outcomes based on historical data.

It utilises standard tools such as Microsoft Excel or open-source software (notably the R programming environment).

The principles covered in this course can be implemented using any software (e.g., SAS, SPSS, Statistica, MINITAB, ...)

Audience

This course is designed for staff who need to be fully aware of the issues surrounding People and Team Management for:

• Themselves
• Their colleagues (peers)
• Their bosses
• Their team members
• Their internal and external customers and stakeholders

Format of the course

The course will be a highly-interactive combination of:

• Facilitated Discussions
• Slide Presentations
• Exercises and
• Case Studies

By the end of the course, delegates will be able to:

• Appreciate the need to manage their own behaviour before they can influence others' behaviour
• Understand the strengths and weaknesses of the various communications media available
• Appreciate how to manage, motivate and develop their team members
• Manage their internal and external customers and stakeholders
• Explain how to deal with the difficult situations they may encounter in the office

The primary objective of this programme is to shift the audit approach from a reactive "detection" activity to a proactive "prevention" strategy. By mastering Root Cause Analysis, the Internal Audit team will focus specifically on eliminating recurring findings. This ensures that once a weakness is identified, the resulting recommendations provide a permanent solution, thereby protecting the company's operational efficiency and financial integrity.

Failing to implement structured RCA creates a high-risk environment:

• Financial Erosion: Unresolved root causes within financial processes lead to cumulative losses that increase over time.
• Resource Wastage: Auditors spend 40% more time re-auditing the same failed controls instead of focusing on new strategic risks.
• Diminished Authority: Repeatedly reporting the same issues weakens the Audit Division's influence with senior management and auditees.

Course Objectives:

• This one-day course aims to equip trainees and participants with the following capabilities upon completion:
  • Articulate the definition of risk, its origins, and its business impact, driven by enhanced awareness of the subject.
  • Provide examples that assist the organisation in minimising, and ideally eliminating, risk.
  • Proactively forecast risks and challenges effectively.
  • Explore various techniques to identify, mitigate, and control risk.
  • Work with internal channels to bolster organis-wide risk management.