Management Training in Matosinhos

Planning and Risk Assessment is a structured approach to identifying, evaluating, and mitigating potential risks in projects and operations.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level professionals who wish to plan effectively and manage risks in projects or operational environments.

By the end of this training, participants will be able to:

• Understand the principles and processes of effective planning.
• Identify and assess potential risks in various scenarios.
• Develop and implement risk mitigation strategies.
• Integrate risk assessment into the overall project lifecycle.

Format of the Course

• Interactive lecture and discussion.
• Group exercises and scenario-based practice.
• Hands-on application using case studies.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in Matosinhos (online or onsite) is aimed at beginner-level HR professionals who wish to understand and implement optimized HR processes that align with fast-paced, agile environments, and leverage automation and data-driven strategies for better decision-making.

By the end of this training, participants will be able to:

• Design and implement efficient HR processes that align with the fast-paced, agile tech environment.
• Streamline core HR processes and leverage automation tools.
• Ensure alignment of HR strategies with business objectives to support scalability and continuous improvement.

This instructor-led, live training in Matosinhos (online or onsite) is aimed at intermediate-level quality managers and healthcare administrators who wish to learn the key concepts, tools, and techniques essential for quality auditing in healthcare, pass the certification exams, and apply quality management principles in their organizations.

By the end of this training, participants will be able to:

• Understand the principles and practices of quality auditing in healthcare.
• Develop and implement effective quality management systems.
• Conduct comprehensive audits and analyze audit data.
• Prepare for and pass the CMQ/OE and ASQ certification exams.
• Apply ethical principles and regulatory requirements in quality auditing.

Leadership for Directors and Board Members is a course designed to strengthen the leadership and governance capabilities of directors and board members.

This instructor-led, live training (online or onsite) is aimed at directors, executives, and board members who wish to develop effective leadership, governance, and decision-making skills at the board level.

By the end of this training, participants will be able to:

• Understand the legal, ethical, and strategic responsibilities of directors and board members.
• Apply principles of good governance to improve organizational performance.
• Foster effective communication and collaboration in the boardroom.
• Respond to crises and manage risks at the executive level.

Format of the Course

• Interactive lecture and facilitated discussion.
• Case studies and role-playing exercises.
• Group activities and scenario-based analysis.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

The Business Impact Analysis (BIA) is a structured methodology to identify and assess the criticality of organizational processes in the event of disruptions.

This consulting engagement is aimed at operational and administrative leaders who wish to map, analyze, and document business processes to strengthen continuity and resilience.

By the end of this engagement, the organization will be able to:

• Identify critical processes across Finance, Supply Chain, and Quality areas.
• Assess operational, financial, legal, and reputational impacts of disruptions.
• Define recovery priorities (RTO and RPO) for critical processes.
• Develop a process criticality matrix and recommendations for continuity planning.

Format of the Engagement

• Kick-off and scoping sessions.
• Workshops with process owners.
• Real case analysis and data collection.
• Group sessions to construct causal and impact diagrams.
• Drafting and presentation of the BIA report.

Evaluation

• Active participation in workshops and data collection (20%).
• Contribution to impact analysis and scenario discussions (40%).
• Validation and feedback on the draft BIA report (40%).

Engagement Customization Options

• To request adjustments to the scope of this engagement, please contact us to arrange.

Enterprise IT governance is essential for aligning technology initiatives with business strategy, ensuring value delivery, and managing risk.

This instructor-led, live training (online or onsite) is aimed at advanced-level IT governance professionals who wish to deepen their understanding of governance frameworks, value delivery, and risk management while preparing for advanced-level certification.

By the end of this training, participants will be able to:

• Apply governance frameworks to align IT with business objectives.
• Optimize value delivery through strategic investment and benefit realization.
• Evaluate and mitigate enterprise risks, including emerging risks.
• Develop strategies for IT resource optimization and sourcing decisions.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Kaizen is a structured approach to continuous improvement focused on small, incremental changes that eliminate waste, improve quality, and increase efficiency.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level professionals who wish to apply Kaizen principles across multiple departments to improve process discipline, communication, waste elimination, and staff engagement.

By the end of this training, participants will be able to:

• Understand the foundational principles of Kaizen and its relationship with Lean.
• Apply tools such as 5S, root cause analysis, and visual management to reduce inefficiencies.
• Foster a culture of structured problem-solving and team-based improvements.
• Implement Kaizen initiatives across key operational and support areas.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab or workshop environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in Matosinhos (online or onsite) is aimed at intermediate-level to advanced-level board members and directors who wish to enhance their leadership, governance, and decision-making skills.

By the end of this training, participants will be able to:

• Understand the key responsibilities and legal duties of a director.
• Develop effective governance structures and boardroom dynamics.
• Enhance strategic decision-making and risk management capabilities.
• Improve communication, leadership, and ethical decision-making at the board level.

This instructor-led, live training in Matosinhos (online or onsite) is aimed at business professionals who wish to target specific organizational areas where process inefficiencies and defects are prevalent.

By the end of this training, participants will be able to:

• Understand the core concepts and principles of Lean Six Sigma.
• Apply the DMAIC methodology to define, measure, analyze, improve, and control processes effectively.
• Develop a plan for Lean Six Sigma deployment within their organization.

The training is designed to help anyone who is thinking of implementing or working on a balanced scorecard project

This instructor-led, live training in Matosinhos (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to find, attract and engage with international candidates.

By the end of this training, participants will be able to:

• Understand Cultural Differences
• Understand Legal & Regulatory Aspects
• Apply Global Employer Branding
• Have Access to Global Talent & Recruitment Channels

This instructor-led, live training in Matosinhos (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to find, attract, and engage with top international talents. 

By the end of this training, participants will be able to:

• Perform Proactive Sourcing vs Reactive Recruitment
• Use LinkedIn Standard vs LinkedIn Recruiter
• Master Boolean Search Techniques
• Selling Candidates the Opportunity & Partnering with Hiring Managers

This instructor-led, live training in Matosinhos (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to attract top international candidates with minimal effort.  

By the end of this training, participants will be able to:

• Go From a Briefing Call to a SAM
• Design Modern and Catchy Job Descriptions
• Apply Employer Branding & EVP Strategies
• Post Single or Multiple Job ADs
• Receive a Tailored Long-List

The Advanced Product Quality Planning (APQP) course is designed to provide participants with a comprehensive understanding of the APQP process and its application in product development and launch. This course will cover the key concepts, tools, and techniques used in APQP, enabling participants to effectively plan and manage quality throughout the product development lifecycle. Through practical examples, case studies, and interactive exercises, participants will develop the skills and knowledge necessary to successfully implement APQP in their organizations and ensure the delivery of high-quality products to customers.

This course is designed to help the attendee to build organizational resilience against a range of threats so that organizations can respond effectively to incidents, maintain the availability of business operations and safeguard its interests. 

Participant Profiles

CxO, Operation Managers, Enterprise Architects, Business and System Analysts and Designers

Objective

This introduction seminar provides you with an overview of the digital business models, business and enterprise architecture frameworks as well as methodologies that organizations are trying to focus on to increase their business agility facing disruptions of the digital age.

In particular, this seminar aims at helping you to understand frameworks and reference architectures that are used worldwide to align digital business models and IT system architectures with the changing competitive landscape.

Objective:

Helping Business Analysts to understand how to efficiently model and validate their business processes and resources in order to increase business agility of their organization on the basis of their target architecture and changing market needs.

This 2 day training course aims at helping delegates to learn how to model their business processes and resources in order to adapt them to changes of their goals, strategies and impacted capabilities as part of the target architecture. On the basis of the key elements of business performance (strategies, tactics, KPI, business capabilities, etc...), delegates learn there how to elaborate a vision centric business process and resource cartography. Then, only using the appropriate BPMN and UML notation adapted to their language, they understand how to adapt them to changing strategies, tactics and policies.

A brand's digital presence is essential for a business's survival in today's connected world.

This instructor-led, live training is aimed at marketing professionals of all levels who wish to strengthen a business's online brand positioning, evaluate brand performance and manage brand image and reputation through conducting a thorough Online Brand Audit.

The sum of multiple online touch points will ultimately shape how your target audiences perceive your company, and whether or not they choose to do business with you.

An online brand audit has become standard practice for businesses to evaluate and strengthen their brand positioning in a given market.

In addition to assessing your brand's owned online assets for strengths and weaknesses, this audit will dissect how your brand is being spoken about on online channels your business doesn't own, to evaluate brand perception.

By the end of conducting an online brand audit, you'll be empowered to develop a transformative brand marketing strategy that aligns with greater business goals.

Although this course falls under the category of 'Brand Management', it touches so many other disciplines within an organization; from customer experience and online user journeys to uncovering insights to marketing strategy and planning.

By the end of this training, participants will be able to:

• Evaluate a brand's online presence for strengths and weaknesses.
• Uncover a business's online reputation and image.
• Identify and strengthen a brand's positioning in a given market.
• Build a results-driven brand strategy and integrated online marketing communication plan.
• Conduct a competitive brand analysis and build industry perceptual maps.
• Conduct an SEO audit.
• Learn the updated SEO guidelines in the age of AI.
• Uncover valuable insights about how different customer groups perceive a business and its products or services.
• Administer online social listening.
• Use AI to make conducting routine brand audits more efficient.

This instructor-led, live training in Matosinhos (online or onsite) is aimed at business managers, IT managers, and risk and compliance managers who wish to implement the COBIT framework to optimize IT governance and management.

By the end of this training, participants will be able to design, develop, implement, monitor, and enhance IT governance and management using COBIT principles and methods.

This instructor-led, live training in Matosinhos (online or onsite) is aimed at current CTOs and upcoming CTOs such as technical directors or technical managers who wish to acquire the technical and managerial perspective needed to be an effective CTO.

By the end of this training, participants will be able to:

• Hire and lead a vibrant and innovative technical team.
• Effectively adopt and manage the technology needed to develop great products.
• Apply useful techniques and strategies for managing products and projects.
• Scale the company business and move it in the right direction.

By the end of this training, participants will be able to:

• Develop a stronger idea on the different approaches towards contemporary delivery of learning.
• Able to link the current delivery to new and fresh approaches in learning delivery.
• Devise an adaptive and proactive curriculum that would maximize digitization and all its benefits.
• Lead the organization in the application of digital transformation towards learning

Format of the Course

• Instructor Led Training through Online Delivery
• Interactive Planning with Outputs
• Digital Icebreakers
• Course Works

Why should you attend?

This training course is designed to help participants understand the fundamental concepts and principles of a business continuity management system (BCMS) based on ISO 22301. By attending this training course, participants will learn more about the structure and requirements of the standard including the BCMS policy, the top management’s commitment, internal audit, management review, and continual improvement process.

After attending the training course, you can sit the exam and, if you successfully pass it, you can apply for the “PECB Certificate Holder in ISO 22301 Foundation” credential. A PECB Foundation certificate shows that you have knowledge on the fundamental concepts, principles, methodologies, requirements, framework, and management approach used in business continuity.

Who should attend?

• Individuals involved in business continuity
• Individuals seeking to gain knowledge about the main processes of business continuity management systems (BCMS)
• Individuals interested to pursue a career in business continuity

Learning objectives

• Acknowledge the correlation between ISO 22301 and other standards and regulatory frameworks
• Understand the components and the operation of a BCMS based on ISO 22301 and its principal processes
• Understand the concepts, approaches, methods, and techniques used for the implementation and management of a BCMS

Educational approach

• Lecture sessions include discussion questions and examples.
• The exercises include multiple-choice quizzes.
• The participants are encouraged to intercommunicate and engage in discussion and the completion of quizzes.
• Quizzes are similar to the certificate exam.

KAIZEN comes from Japanese, meaning "continuous improvement", which can be used in the workplace as well as in business processes.

Lean Distribution refers to the application of Lean Manufacturing concepts to distribution, logistics and supply chain operations. The focus is on adding value for customers, while identifying and eliminating waste—anything that doesn't add that value.

In this instructor-led, live training, participants learn the methodology, teams and tools needed to implement Lean within their own distribution centers and supply chain operations while establishing a culture of continuous improvement.

The training combines case activities and discussions with live, hands-on practice using the tools, metrics, and methods needed to implement Lean systems and processes. Some of the concepts covered include:

• Calculating the true cost of fulfillment
• Lowering total costs across the supply chain
• Overcoming resistance to change
• Cultivating leadership and instilling a mindset of Lean thinking across the organization

Format of the course

• Part lecture, part discussion, exercises and hands-on practice

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level professionals who wish to introduce, implement, and sustain 5S practices effectively in their organization.

Audience

Managers and Team Leaders who need to be fully aware of the issues surrounding the management and development of their staff (direct and indirect reports)

Format of the course

The course will be a highly-interactive combination of:

• Facilitated Discussions
• Slide Presentations
• Exercises and Case Studies

By the end of the course, delegates will be able to:

• Understand the different skills required for Managing and for Leading
• Develop their team in the most-effective way
• Explain how best to deliver Change in their part of the organisation
• Manage staff performance better
• Successfully negotiate their preferred solutions
• Explain how to deal with the difficult situations they may encounter in the office

This instructor-led, live training in Matosinhos (online or onsite) is aimed at managers and executives who wish to implement the right tools, skills, and methodologies to manage remote teams.

By the end of this training, participants will be able to:

• Explore remote leadership, structures, and components to successfully adapt a remote work setup.
• Develop trust, goals, culture, and teamwork to create an effective and productive remote team.
• Use existing tools and technologies to improve virtual communication and collaboration.
• Implement goal setting and project management methods to measure the performance of a remote team.

Audience

This course has been created for analysts, forecasters wanting to introduce or improve forecasting which can be related to sale forecasting, economic forecasting, technology forecasting, supply chain management and demand or supply forecasting.

Description

This course guides delegates through series of methodologies, frameworks and algorithms which are useful when choosing how to predict the future based on historical data.

It uses standard tools like Microsoft Excel or some Open Source programs (notably R project).

The principles covered in this course can be implemented by any software (e.g. SAS, SPSS, Statistica, MINITAB ...)

In this instructor-led, live training in Matosinhos, we walk new managers through the most important concepts of strategic thinking, putting theory into practice through task-based activities based on real-life cases. Participants get a unique opportunity to learn new ways of thinking, implement key concepts to solve problems, reflect on how these principles apply to their own work, and listen to and share their own perspectives with their instructor and class peers.

Audience

Senior Managers who need an insight into the issues of Strategic Management and its application

Format of the course

A combination of:

• Facilitated Discussions
• Slide Presentations
• Case-Studies and Examples

By the end of the course, delegates will be able to:

• Define issues underpinning successful strategic leadership and the link to a strong organisational climate
• Describe a range of strategic business models and their potential implications for their own business
• Define the critical concepts underpinning building high performing teams and managing change
• Define and use key financial measures of strategic success