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Course Outline

Introduction to Root Cause Analysis (RCA)

  • The definition and significance of RCA
  • Root cause types: systemic, process-based, and human elements
  • The position of RCA within the internal audit framework

Identifying and Defining Audit Findings

  • Typical challenges encountered in internal audits
  • Best practices for effectively documenting findings
  • Differentiating between surface-level symptoms and fundamental causes

Key RCA Techniques for Internal Auditors

  • The 5 Whys Method
  • Fishbone (Ishikawa) Diagram
  • Failure Mode and Effects Analysis (FMEA)
  • Using Pareto Analysis to prioritize root causes

Conducting an RCA Investigation

  • Collection and analysis of relevant data
  • Engaging with stakeholders to gather facts
  • Establishing clear cause-and-effect relationships

Developing and Implementing Corrective Actions

  • Converting RCA insights into practical recommendations
  • Creating corrective and preventive action plans (CAPA)
  • Ensuring the sustained effectiveness of implemented measures

Integrating RCA into Internal Audit Practices

  • Incorporating RCA into audit planning and reporting cycles
  • Leveraging RCA to drive continuous improvement
  • Tracking and evaluating the results of RCA initiatives

Case Studies and Practical Exercises

  • Real-world illustrations of RCA application in auditing
  • Group activity: Performing RCA on sample audit findings
  • Role-playing scenarios for identifying root causes

Summary and Next Steps

Requirements

  • A foundational grasp of internal auditing workflows
  • Practical experience in risk assessment and compliance
  • Knowledge of organizational policies and procedures

Audience

  • Internal auditors
  • Risk and compliance officers
  • Quality assurance professionals
  • Process improvement specialists
 14 Hours

Custom Corporate Training

Training solutions designed exclusively for businesses.

  • Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
  • Flexible Schedule: Dates and times adapted to your team's agenda.
  • Format: Online (live), In-company (at your offices), or Hybrid.
Investment

Price per private group, online live training, starting from 2600 € + VAT*

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