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Course Outline
Introduction to Root Cause Analysis (RCA)
- The definition and significance of RCA
- Root cause types: systemic, process-based, and human elements
- The position of RCA within the internal audit framework
Identifying and Defining Audit Findings
- Typical challenges encountered in internal audits
- Best practices for effectively documenting findings
- Differentiating between surface-level symptoms and fundamental causes
Key RCA Techniques for Internal Auditors
- The 5 Whys Method
- Fishbone (Ishikawa) Diagram
- Failure Mode and Effects Analysis (FMEA)
- Using Pareto Analysis to prioritize root causes
Conducting an RCA Investigation
- Collection and analysis of relevant data
- Engaging with stakeholders to gather facts
- Establishing clear cause-and-effect relationships
Developing and Implementing Corrective Actions
- Converting RCA insights into practical recommendations
- Creating corrective and preventive action plans (CAPA)
- Ensuring the sustained effectiveness of implemented measures
Integrating RCA into Internal Audit Practices
- Incorporating RCA into audit planning and reporting cycles
- Leveraging RCA to drive continuous improvement
- Tracking and evaluating the results of RCA initiatives
Case Studies and Practical Exercises
- Real-world illustrations of RCA application in auditing
- Group activity: Performing RCA on sample audit findings
- Role-playing scenarios for identifying root causes
Summary and Next Steps
Requirements
- A foundational grasp of internal auditing workflows
- Practical experience in risk assessment and compliance
- Knowledge of organizational policies and procedures
Audience
- Internal auditors
- Risk and compliance officers
- Quality assurance professionals
- Process improvement specialists
14 Hours
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 2600 € + VAT*
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