Course Outline
1. Introduction to Lean Thinking (2 hours)
- Definition of Lean: Origins and development.
- Core Lean Principles: Value, Flow, Pull, and Perfection.
- Categories of waste (muda) in service environments.
2. Lean Approaches to Requirements and Project Management (4 hours)
- Capturing the Voice of the Customer (VOC).
- Prioritization methods: MoSCoW, WSJF, and the Effort-Impact Matrix.
- A3 Problem Solving: Structure and practical use.
- Comparative overview of Lean, Agile, and Six Sigma.
3. Lean Kanban (4 hours)
- Core concepts and components of the Kanban system.
- Effective board management techniques.
- Managing Pull systems and Work In Progress (WIP) limits.
- Flow metrics: Lead Time, Cycle Time, and Takt Time.
4. Applying Lean to Processes (4 hours)
- Value Stream Mapping (VSM).
- Identifying waste within banking operations.
- Implementing KAIKAKU (breakthrough innovation).
5. Additional Lean Tools (2 hours)
- GEMBA (going to the real place).
- KAIZEN (continuous improvement).
- Root cause analysis: Ishikawa diagrams and the 5 Whys.
- POKA-YOKE (error-proofing).
Recap and Future Actions
Requirements
- A solid grasp of fundamental project management concepts.
- Practical experience with business or banking process workflows.
- Basic familiarity with Agile or Lean frameworks.
Target Audience
- Process managers and analysts.
- Project managers within the banking and financial services industries.
- Specialists engaged in requirements gathering and continuous process improvement.
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 3900 € + VAT*
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Testimonials (4)
Really enjoyed the exercises and putting agile principles into practice
Cahlum Richardson - Essex County Council
Course - Certified Digital & Agile in Government™ (CDAG™) Foundation
The training was practical and straight forward
Mutu Bengui - EMIS - Empresa Interbancaria de Servicos, S.A
Course - Agile Product Management - Growth Marketing
trainer knowledge
SUNEEL jee - House of Spices India
Course - Six Sigma LEAN Yellow Belt
workshops, practical cases