Stakeholder Management Training Course

Business analysis is the process of studying, understanding, and defining business needs in order to develop solutions that meet those needs. It is a key element in the process of managing change within an organization and designing new business solutions. Business analysis aims to ensure that technological, process, or organizational solutions meet business goals and needs. It is a key element in ensuring the effectiveness of projects and changes within an organization, by ensuring that implemented solutions are accurate, feasible, and fully aligned with business requirements.

This workshop is tailored for seasoned Business Analysts, Product Owners, and User Researchers aiming to master advanced techniques that generate tangible business value. Through practical exercises and real-world tools, participants will learn to analyse complex data, streamline processes, engage stakeholders effectively, and translate strategic goals into actionable outcomes using OKRs. By the end of the course, attendees will possess a clear toolkit to enhance their impact and deliver measurable results.

This instructor-led, live training (online or onsite) is aimed at team leaders and middle managers who want to adopt AI safely and effectively by addressing the human factors that drive success: trust, accountability, decision habits, and psychological safety.

By the end of this training, participants will be able to:

• Define when to use AI and when not to (stop rules).
• Verify AI outputs with practical standards (red flags, second source).
• Set accountability and escalation triggers.
• Build team agreements and a 30-day adoption plan.

This instructor-led, live training in Ottawa but can be delivered, is aimed at managers and leaders who wish to strengthen their ability to lead difficult conversations with clarity, confidence, and accountability.

By the end of this training, participants will be able to:

• Structure high-impact conversations
• Address tension and misalignment constructively
• Improve team trust and accountability
• Lead with clarity under pressure

In this instructor-led training, you will learn how to delegate strategically, set clear expectations, and cultivate trust within your team. Designed specifically for mid-level managers, this course addresses the barriers to delegation, practical handoff techniques, accountability structures, and trust-building practices.

Insurance in the Digital Era provides a practical overview of how digital transformation is reshaping products, operations, and customer engagement within the insurance sector.

This instructor-led, live training (available online or onsite) is designed for intermediate-level insurance professionals seeking to understand and apply digital technologies, data-driven strategies, and innovation frameworks to modernize their insurance offerings and operations.

Upon completion of this training, participants will be able to:

• Explain the role of AI, Big Data, IoT, and automation in modern insurance workflows.
• Identify InsurTech trends and understand their impact on the insurance ecosystem.
• Design customer-centric strategies enabled by digital tools and data insights.
• Apply data-driven approaches to risk management and decision making.
• Develop an innovation and change management approach suitable for insurers.
• Assess real-world case studies and translate lessons into local initiatives.

Format of the Course

• Interactive lecture and discussion.
• Case study analysis and group workshops.
• Practical exercises and action planning for participants’ organizations.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This foundational course caters to professionals engaged in the intersection of Requirements Engineering and Agile methodologies. It is designed for individuals in roles such as project or IT management, domain experts, system analysts, software developers, Scrum Masters, Product Owners, and members of Agile-centric organizations.

RE@Agile draws inspiration from both IREB’s perspective on Agile values and the Agile interpretation of Requirements Engineering values. The curriculum covers the classification and assessment of Requirements Engineering artifacts and techniques within Agile contexts, as well as Agile artifacts and techniques within Requirements Engineering frameworks. It also examines essential process elements in Agile product development, highlighting the rationale for adopting Agile in development processes.

A key focus is the synergy between Requirements Engineering and Agile, exploring Agile principles applicable to Requirements Engineering and the Agile mindset in relation to core Requirements Engineering values.

The Examination

This course serves as the foundation for the RE@Agile Primer examination. Two assessment options are available:

• A proctored multiple-choice examination leading to an official RE@Agile Primer certificate, comparable to the CPRE Foundation and Advanced Level exams, but with a duration of 40 minutes.
• An online multiple-choice self-assessment providing confirmation of participation.

This Advanced Level Module, RE@Agile, is designed for Requirements Engineers and agile practitioners. It focuses on understanding and applying practices and techniques from the Requirements Engineering discipline within agile development processes. Additionally, it covers the comprehension and application of concepts, techniques, and essential process elements of agile approaches in Requirements Engineering processes. >

The Examination

This course prepares you for the Advanced Level certification exams in:

• RE@Agile - Practitioner (the certificate is awarded based on a multiple-choice exam)
• RE@Agile - Specialist (the certificate is awarded based on a written assignment)

This 3-day course is delivered via live instructor-led sessions, available either online (remote) or onsite (classroom).

Who is this course for:

The Advanced Requirements Management course is designed for professionals in requirements engineering, business analysis, business engineering, organizational design, and related fields who wish to deepen their knowledge and skills in requirements management.

Examination:

Additional exam fees may apply.

The “IREB Certified Professional for Requirements Engineering – Advanced Level (Management)” exam consists of:

CPRE Advanced Level (Management) – Practitioner

• The exam to achieve the Requirements Management - Practitioner - certificate
  consists of a multiple-choice exam.

CPRE Advanced Level (Management) – Specialist

• The exam to achieve the Requirements Management - Specialist - certificate consists of
  a written assignment.

Requirements Engineering (RE) is a fundamental discipline in software and systems development, dedicated to identifying, documenting, and managing stakeholder needs and constraints to ensure project success.

This instructor-led, live training (available online or onsite) targets intermediate-level professionals aiming to deepen their understanding of practical Requirements Engineering while preparing for the IREB CPRE – Foundation Level certification exam.

Upon completing this training, participants will be able to:

• Understand and apply the core concepts and terminology defined by the IREB CPRE Foundation syllabus.
• Identify and elicit requirements using effective, context-appropriate techniques.
• Model, document, and validate requirements for real-world projects.
• Manage requirements changes, traceability, and prioritization throughout the project lifecycle.
• Utilize Requirements Engineering tools and best practices to enhance communication and project outcomes.
• Be fully prepared to take and pass the IREB CPRE – Foundation Level certification exam.

Course Format

• Interactive lectures and discussions.
• Case-based exercises and collaborative workshops.
• Exam preparation sessions and practice questions.

Customization Options

• Additional modules or industry-specific case studies can be included upon request.

This course is delivered as live instructor-led, either online (remote) or onsite (classroom).

The Certified Professional for Requirements Engineering (CPRE) is a certificate aimed at individuals working in Requirements Engineering, Business Analysis and Testing. The course covers the fundamentals of the Requirements Engineering domain, methodology and available techniques.

The certification scheme is developed by the IREB, and the CPRE exam can be taken at approved certification bodies.

Who is this course for ?

Everyone working with Requirements Engineering, Business Analysis, software and systems development. The Foundation Level encompasses the elicitation of requirements with appropriate documentation, requirements verification and validation as well as their management throughout the end-to-end product life-cycle.

By the end of this training, participants will be:

• familiar with the terminology of Requirements Engineering / Business Analysis and Requirements Management
• understand the basic techniques and methods of Requirements Engineering and their application
• familiar with the most established notations for requirements.

Artificial Intelligence is reshaping how organisations make decisions, operate, and structure themselves. However, integrating AI introduces new leadership challenges: determining when to utilise AI, embedding it into workflows, maintaining team trust, and ensuring accountability and governance.

The course Leading in the Age of Artificial Intelligence has been designed to assist leaders in incorporating AI consciously, strategically, and with a human-centric approach. It combines practical AI tools with established models of leadership, motivation, and team management.
This is not a technical course; it is a leadership programme tailored for the AI era, focusing on decision-making, people management, governance, and results. Its aim is to ensure that AI enhances performance rather than becoming a source of fear, loss of control, or internal resistance.

Upon completing this training, participants will be able to:

• Grasp the impact of Artificial Intelligence on leadership decisions and team management.
• Leverage AI tools to support decision-making, planning, and communication.
• Apply established leadership frameworks within AI-enabled work environments.
• Manage mixed Human + AI teams possessing varying levels of maturity, autonomy, and digital literacy.
• Define objectives, indicators, and responsibilities in settings where AI is utilised (e.g., OKRs, KPIs).
• Address ethics, risk management, and governance regarding the organisational use of Artificial Intelligence.
• Develop an action plan for the sustained, responsible, and effective adoption of AI within the organisation.

Leadership involves guiding individuals and teams towards organizational goals while cultivating trust, collaboration, and resilience. Effective leaders balance decision-making, people management, and communication skills with their own well-being.

This instructor-led, live training (online or onsite) is designed for beginner to intermediate leaders, managers, and professionals who want to strengthen their leadership competencies and apply them in organizational contexts.

By the end of this training, participants will be able to:

• Build leadership practices based on trust and autonomy.
• Understand people management fundamentals and the labor framework.
• Apply strategic decision-making in complex scenarios.
• Foster collaboration with a leadership perspective.
• Use assertive communication in difficult conversations.
• Practice self-management techniques and support leader well-being.

Format of the Course

• Interactive lecture and discussion.
• Case studies and group activities.
• Practical exercises and role-playing scenarios.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in Portugal (online or onsite) is designed for organizational leaders who wish to learn how to drive change within their organizations by implementing effective change leadership strategies.

Upon completion of this training, participants will be able to:

• Comprehend the impact of change leadership on individuals, teams, and the broader organization.
• Apply strategic planning practices to organizational change efforts.
• Effectively orchestrate organizational change through proactive change leadership.

This instructor-led, live training in Portugal (online or onsite) is aimed at persons who wish to understand requirements analysis and conduct requirements analysis efficiently and accurately using analysis techniques for their projects.

By the end of this training, participants will be able to:

• identify different types of requirements.
• understand the overall concepts of, and activities within, requirements analysis.
• be familiar with the requirements analysis methodology.
• use different requirements analysis techniques to their advantage.
• structure requirements in order to communicate efficiently with architects and developers through an iterative requirement gathering process.