Course Outline
Leadership vs. Management
- The similarities and distinctions between Leadership and Management, including the attributes of a Great Leader;
- and the characteristics that define a Great Manager?
- Management Styles
- Organisational Climate
- Aligning Management Styles with the Organisational Climate
Building a Successful Team
- Defining what constitutes a Team
- The stages of Team Development
- How managers can actively influence the stages of Team Development…?
Performance Management
- Setting Objectives
- Managing Individuals’ Performance
- Coaching for Performance Improvement
- Delegation
- Utilizing Feedback as a Performance Management tool
Effectively Delivering Change
- Why Change succeeds (or fails)
- The 9 key principles of change
- The emotional responses to change
- Resistance to change – and the potential benefits of resistance
Negotiating for Optimal Results
- Communication techniques in Negotiation
- The importance of Effective Presentations
- Different Negotiating Strategies
- Evaluating and Comparing Strategies
- Building Rapport
- The 3-phase Negotiating Process
Managing Conflict
- Identifying the root causes of conflict?
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The Phases of Conflict Handling
- Comprehending the Conflict
- Understanding your own / the other person’s position in the conflict
- Resolving the Conflict
- Kilmann’s Five Conflict-Handling Modes – and their practical application
- Bridging the Gap
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 1300 € + VAT*
Contact us for an exact quote and to hear our latest promotions
Testimonials (6)
Nice atmosphere with the group and the trainer. David was very accessible and shared many interesting anecdotes.
Vincent - Wakam
Course - Management and Team Development
Trainer is friendly and knowledgeable about tge subject. Trainer is profesional.
Johannes Grobler - Frederick Farms Ltd
Course - Management and Team Development
Very informative and if something was difficult the trainer Simplified it
Darius - Frederick Farms Ltd
Course - Management and Team Development
The trainer was very well prepared and the training objectives were met.
Krishna Gisselle Dalen - ITPPL Services, Inc.
Course - Management and Team Development
The trainer is well-versed and has rapport with his audience.
Irish May Palmero - ITPPL Services, Inc.
Course - Management and Team Development
Trainer is very knowledgeable in this field. Learned a lot from him as his discussions were very insightful and applicable on our industry and workplace. I feel very contented towards the end.