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Duration 6 hours
Course Outline
The Strategic Value of Delegation
- Why mid-level managers often struggle with delegation
- The cost of attempting to handle everything alone
- Connecting delegation to team development and leadership growth
Understanding Your Team's Capabilities
- Evaluating skills, readiness, and motivation levels
- Aligning tasks with the right individuals
- Recognizing development opportunities through delegation
Determining What to Delegate and What to Retain
- The task-retention matrix
- Distinguishing between high-impact and routine tasks
- Identifying signs that you are holding on too tightly
The Art of the Handoff: A Practical Framework
- Defining clear objectives, outcomes, and boundaries
- Communicating authority, resources, and timelines effectively
- Using a one-page delegation brief template
Practical Activity: Delegation Role-Play
- Simulating a real-world handoff using the delegation framework
- Receiving peer feedback on clarity and trust indicators
- Refining the approach before applying it in the workplace
Building Accountability Without Micromanagement
- Distinguishing between necessary check-ins and hovering
- Leveraging outcome-based milestones
- Enforcing accountability with empathy
Overcoming Barriers to Delegation
- Managerial fears: loss of control, rework, and job replacement
- Team member resistance: issues with confidence or motivation
- Reframing mistakes as valuable learning opportunities
The Connection Between Delegation and Team Trust
- How delegation signals trust (or its lack)
- The trust equation for managers
- Common trust-breakers during task handoffs
Practical Activity: The Trust Canvas Workshop
- Mapping trust drivers and obstacles within your team
- Establishing team-specific trust agreements
- Creating a concrete action plan to address trust gaps
Communication and Feedback During Delegation
- Practicing active listening during progress updates
- Providing corrective feedback without reclaiming the task
- Celebrating successes and acknowledging ownership
Sustaining Long-Term Delegation Habits
- Integrating delegation into weekly routines
- Monitoring the impact of delegation on team capacity
- Establishing personal commitment contracts for continuous practice
Requirements
This course is tailored for mid-level managers, team leads, and project managers who oversee direct reports.
- Fundamental experience in supervisory or team-leadership roles
- Knowledge of general management principles
- An openness to critically examine personal delegation habits
Target Audience
- Mid-level managers aiming to alleviate workload bottlenecks
- Team leaders seeking to strengthen trust with their direct reports
- Project managers shifting their focus from execution to leadership
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 1300 € + VAT*
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