Management Training in Almada

Strategic Human Capital Planning offers a structured methodology for aligning people management with business strategy, utilizing metrics, talent mapping, and competency-based development.

This instructor-led live training, available both online and onsite, is designed for HR professionals and organizational leaders seeking to develop strategies that optimize human capital management and ensure alignment with organizational objectives.

Upon completion of this training, participants will be able to:

• Grasp the fundamental principles of strategic human capital planning.
• Design and analyze talent management indicators and KPIs.
• Apply talent mapping techniques to enhance workforce development.
• Develop strategies for succession and competency-based management.

Format of the Course

• Interactive lectures and discussions.
• Case studies and practical exercises.
• Application of frameworks to real-world HR challenges.

Course Customization Options

• To request customized training for this course, please contact us to arrange.

Value Stream Mapping (VSM) is a Lean methodology used to visually chart the flow of materials and information necessary to deliver a product or service to the customer. It highlights value-adding versus non-value-adding activities to eliminate MUDAS (waste).

This instructor-led live training, available either online or onsite, targets beginner to intermediate practitioners and managers who wish to learn, apply, and lead VSM projects to enhance process efficiency and productivity across their value chains.

By the end of this training, participants will be able to:

• Create a current-state value stream map that includes accurate operating time calculations and distinguishes between value-add and non-value-add activities.
• Identify and classify MUDAS across the value chain and quantify their impact on lead time and productivity.
• Design a future-state value stream map with improved flow, reduced waste, and updated time calculations.
• Develop clear, prioritized action plans to implement the future-state map and measure improvements.

Format of the Course

• Interactive lecture and discussion.
• Hands-on mapping exercises using real process examples from the client.
• Group workshops to produce current and future state maps and action plans.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in Almada (online or onsite) is aimed at beginner-level participants who wish to gain foundational knowledge and practical skills to handle key human resources (HR) functions such as addressing staff concerns, managing performance, and navigating disciplinary processes.

By the end of this training, participants will be able to:

• Understand the core functions and responsibilities of HR management.
• Handle employee complaints with professionalism and empathy.
• Implement effective performance management strategies.
• Conduct fair and legally compliant disciplinary actions.
• Address common HR issues with confidence and consistency.

Planning and Risk Assessment involves a structured methodology for identifying, evaluating, and mitigating potential risks within projects and operational activities.

This instructor-led training (available online or onsite) is designed for beginner to intermediate professionals seeking to enhance their ability to plan effectively and manage risks in project or operational contexts.

Upon completion, participants will be able to:

• Grasp the principles and processes of effective planning.
• Identify and evaluate potential risks across various scenarios.
• Develop and implement strategies to mitigate risks.
• Integrate risk assessment throughout the project lifecycle.

Course Format

• Interactive lectures and discussions.
• Group exercises and scenario-based practice.
• Practical application through case studies.

Customisation Options

• To arrange a customised training session for this course, please contact us.

This instructor-led, live training in Almada (online or onsite) is designed for HR professionals and managers at the beginner level who wish to acquire foundational knowledge on leveraging AI to optimise HR processes, enhance employee satisfaction, and make strategic decisions based on data.

Upon completion of this training, participants will be able to:

• Comprehend the potential and practical applications of AI in HR management.
• Learn how to optimise HR processes using AI tools.
• Improve the employee experience through AI-driven strategies.
• Apply AI insights to make strategic HR decisions.

This instructor-led, live training in Almada (online or onsite) is designed for intermediate to advanced finance and asset management professionals who wish to optimize asset tracking, control, and compliance with International Financial Reporting Standards (IFRS).

Upon completion of this training, participants will be able to:

• Classify and configure fixed assets in accordance with IFRS regulations.
• Manage the creation, acquisition, and capitalization of assets.
• Implement robust control measures for asset tracking and monitoring.
• Apply suitable depreciation and amortization methodologies.
• Effectively process asset movements, transfers, and disposals.
• Ensure compliance with financial reporting and audit standards.

This instructor-led live training, available online and onsite, is designed for intermediate-level safety professionals and operational managers who wish to enhance their ability to investigate incidents, identify systemic weaknesses, and design effective corrective and preventive actions.

This instructor-led, live training in Almada (online or onsite) is aimed at advanced-level professionals who wish to gain the skills to handle complex Six Sigma projects and take a leadership role in Six Sigma and Lean implementations.

By the end of this training, participants will be able to:

• Develop an in-depth understanding of advanced Six Sigma and Lean methodologies and tools.
• Lead complex process improvement projects that align with organizational strategies.
• Perform complex statistical analyses and make data-driven decisions.
• Effectively lead change initiatives and build a culture of continuous improvement.

Leadership for Directors and Board Members is a course designed to strengthen the leadership and governance capabilities of directors and board members.

This instructor-led, live training (online or onsite) is aimed at directors, executives, and board members who wish to develop effective leadership, governance, and decision-making skills at the board level.

By the end of this training, participants will be able to:

• Understand the legal, ethical, and strategic responsibilities of directors and board members.
• Apply principles of good governance to improve organizational performance.
• Foster effective communication and collaboration in the boardroom.
• Respond to crises and manage risks at the executive level.

Format of the Course

• Interactive lecture and facilitated discussion.
• Case studies and role-playing exercises.
• Group activities and scenario-based analysis.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in Almada (online or onsite) is aimed at business professionals who wish to learn how to develop applications and perform process automation even without any IT background.

By the end of this training, participants will be able to:

• Understand Citizen development and learn common Citizen Developer actions.
• Learn how to perform process automation.
• Automate tasks within business applications.

Enterprise IT governance is crucial for aligning technology initiatives with business strategy, ensuring value delivery, and managing risk.

This instructor-led, live training (online or onsite) is aimed at advanced-level IT governance professionals who wish to deepen their understanding of governance frameworks, value delivery, and risk management while preparing for advanced-level certification.

By the end of this training, participants will be able to:

• Apply governance frameworks to align IT with business objectives.
• Optimize value delivery through strategic investment and benefit realization.
• Evaluate and mitigate enterprise risks, including emerging risks.
• Develop strategies for IT resource optimization and sourcing decisions.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Kaizen is a structured methodology for continuous improvement that centres on small, incremental changes designed to eliminate waste, enhance quality, and boost efficiency.

This instructor-led live training (available online or onsite) is tailored for beginner to intermediate-level professionals seeking to apply Kaizen principles across various departments to strengthen process discipline, improve communication, eliminate waste, and increase staff engagement.

By the end of this training, participants will be able to:

• Comprehend the foundational principles of Kaizen and its connection to Lean methodologies.
• Utilise tools such as 5S, root cause analysis, and visual management to reduce inefficiencies.
• Cultivate a culture of structured problem-solving and team-based improvements.
• Implement Kaizen initiatives across key operational and support functions.

Course Format

• Interactive lectures and discussions.
• Numerous exercises and practical applications.
• Hands-on implementation within a live-lab or workshop setting.

Course Customisation Options

• To request customised training for this course, please contact us to make arrangements.

This instructor-led, live training in Almada (online or onsite) is aimed at beginner-level financial analysts who wish to learn how to use OneStream for financial analysis, reporting, and data-driven decision-making, and prepare for relevant OneStream certifications.

By the end of this training, participants will be able to:

• Understand the core functionalities of OneStream XF.
• Navigate the OneStream interface and workspace.
• Load, transform, and validate financial data.
• Build and analyze financial reports and dashboards.
• Use OneStream’s workflow automation features for financial planning and consolidation.
• Prepare for OneStream certification exams (e.g., OneStream Certified Professional - Financial Modeler (OCP-FM), OneStream Implementation Consultant, etc.).

This instructor-led, live training in Almada (online or onsite) is designed for beginner-level SAP consultants who aim to gain practical experience and develop a comprehensive understanding of the Employee Central module.

Upon completion of this training, participants will be able to:

• Acquire deep insights into the SuccessFactors Employee Central module.
• Comprehend and configure critical module components, such as provisioning, security protocols, and data management.
• Execute both fundamental and intricate support and maintenance configurations.

Target Audience

This course is designed for all Senior Management personnel requiring a practical understanding of AML and CTF frameworks and their preventive measures, alongside an awareness of contemporary and pertinent Financial Crime challenges.

Course Structure

The session employs a blended approach consisting of:

• Guided Discussions
• Slide-Based Presentations
• Analytical Case Studies
• Practical Examples

Learning Objectives

Upon completion of this course, participants will be equipped to:

• Articulate methods for preventing AML and CTF activities.
• Comprehend the core components of AML and CTF as they relate to their organisations, as well as the national and global initiatives aimed at combating these crimes.
• Specify the measures companies and staff should implement to mitigate the risks associated with Money Laundering and Terrorist Financing.
• Identify how an organisation may become a target for such crimes and explain which 'red flags' can assist in identifying, preventing, and reporting (suspicious or confirmed) criminal behaviour.
• Gain insight into other key 'hotspots' within the Financial Crime landscape.

Finance / Management

In today's interconnected world, a brand's digital presence is vital for a business's survival.

This instructor-led, live training is designed for marketing professionals at all levels who want to strengthen a business's online brand positioning, evaluate brand performance, and manage brand image and reputation through the execution of a comprehensive Online Brand Audit.

The aggregate of various online touch points ultimately shapes how your target audiences perceive your company and whether they decide to engage in business with you.

Conducting an online brand audit has become standard practice for businesses to evaluate and reinforce their brand positioning within a specific market.

Beyond assessing your brand's owned online assets for strengths and weaknesses, this audit dissects how your brand is discussed on online channels you do not own, thereby evaluating brand perception.

By the end of conducting an online brand audit, you will be equipped to develop a transformative brand marketing strategy that aligns with broader business goals.

Although this course falls under the category of 'Brand Management', it intersects with numerous other disciplines within an organization, ranging from customer experience and online user journeys to uncovering insights, marketing strategy, and planning.

By the end of this training, participants will be able to:

• Evaluate a brand's online presence to identify strengths and weaknesses.
• Uncover a business's online reputation and image.
• Identify and reinforce a brand's positioning within a given market.
• Build a results-driven brand strategy and an integrated online marketing communication plan.
• Conduct a competitive brand analysis and create industry perceptual maps.
• Perform an SEO audit.
• Learn the updated SEO guidelines in the age of AI.
• Uncover valuable insights regarding how different customer groups perceive a business and its products or services.
• Administer online social listening.
• Use AI to make conducting routine brand audits more efficient.

Upon completion of this course, participants will be capable of:

• Recognising the necessity of managing one’s own behaviour as a precursor to influencing the behaviour of others
• Gaining insight into the strengths and limitations associated with various communication mediums
• Effectively managing internal and external customers and stakeholders

Course Format

This course employs a highly interactive approach, blending the following elements:

• Facilitated group discussions
• Slide-based presentations
• Practical exercises
• Real-world case studies

This instructor-led, live training in Ottawa but can be delivered, is aimed at managers and leaders who wish to strengthen their ability to lead difficult conversations with clarity, confidence, and accountability.

By the end of this training, participants will be able to:

• Structure high-impact conversations
• Address tension and misalignment constructively
• Improve team trust and accountability
• Lead with clarity under pressure

This instructor-led live training in Almada (online or onsite) is designed for current CTOs and aspiring leaders, such as technical directors or technical managers, who wish to acquire the technical and managerial perspective required to become an effective CTO.

Upon completion of this training, participants will be capable of:

• Hiring and leading a dynamic, innovative technical team.
• Effectively adopting and managing the technology necessary to develop high-quality products.
• Applying practical techniques and strategies for product and project management.
• Scaling business operations and steering the organization in the right direction.

In this instructor-led training, you will learn how to delegate strategically, set clear expectations, and cultivate trust within your team. Designed specifically for mid-level managers, this course addresses the barriers to delegation, practical handoff techniques, accountability structures, and trust-building practices.

This course provides a clear, practical understanding of the Incoterms® 2020 rules, how they define the responsibilities of buyers and sellers in international trade, and how to apply them correctly in real-world transactions. Through interactive discussions and case studies, participants will learn how to select the right Incoterm for their needs, avoid common mistakes, and ensure smooth, dispute-free shipments.

The ISO 22301 introductory training course equips you with a clear understanding of the fundamental principles of a Business Continuity Management System (BCMS).

Upon completing this ISO 22301 introduction, you will grasp the significance of implementing a BCMS and the value it brings to organizations, society, and governmental bodies.

Who is this course for?

• Professionals interested in Business Continuity Management
• Individuals looking to acquire knowledge about the core processes of a Business Continuity Management System (BCMS)

Learning outcomes

• Comprehend the concepts, methodologies, and techniques employed to implement a Business Continuity Management System
• Identify the foundational components of a Business Continuity Management System

The ISO 9001 Lead Auditor training enables you to develop the necessary expertise to perform a Quality Management System (QMS) audit by applying widely recognized audit principles, procedures and techniques. During this training course, you will acquire the knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and the certification process according to ISO/IEC 17021-1.

Based on practical exercises, you will be able to master the audit techniques and become competent to manage an audit program, audit team, communication with customers, and conflict resolution.

After acquiring the necessary expertise to perform this audit, you can sit for the exam and apply for a “PECB Certified ISO 9001 Lead Auditor” credential. By holding a PECB Lead Auditor Certificate, you will demonstrate that you have the capabilities and competencies to audit organizations based on best practices.

Who should attend?

• Auditors seeking to perform and lead Quality Management System (QMS) certification audits
• Managers or consultants seeking to master a Quality Management System audit process
• Individuals responsible for maintaining conformance with QMS requirements
• Technical experts seeking to prepare for a Quality Management System audit
• Expert advisors in Quality Management

General information

• Certification fees are included in the exam price
• Training material containing over 450 pages of information and practical examples will be distributed
• A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued
• In case of exam failure, you can retake the exam within 12 months free of charge

In this instructor-led, live training at Almada (onsite or remote), participants will learn how to apply Lean principles and practices within their own organization and establish a culture of continuous improvement.

This interactive training combines case activities and discussions with live, hands-on practice using the tools, metrics, and methods needed to implement Lean systems and processes. Moreover, this training aims to instill a mindset of Lean thinking.

Target Audience

Managers and Team Leaders who need to be fully aware of the issues surrounding the management and development of their staff (direct and indirect reports)

Course Format

The course will be a highly-interactive combination of:

• Facilitated Discussions
• Slide Presentations
• Exercises and Case Studies

By the end of the course, delegates will be able to:

• Understand the different skills required for Managing and for Leading
• Develop their team in the most-effective way
• Explain how best to deliver Change in their part of the organisation
• Manage staff performance better
• Successfully negotiate their preferred solutions
• Explain how to deal with the difficult situations they may encounter in the office

This instructor-led, live training in Almada (online or onsite) is aimed at medical professionals, physician leaders, and clinical trainers who wish to strengthen their presentation skills, assertive communication, peer influence, and scientific storytelling abilities in high-stakes medical settings.

This instructor-led, live training in Almada (online or onsite) is aimed at managers and executives who wish to implement the right tools, skills, and methodologies to manage remote teams.

By the end of this training, participants will be able to:

• Explore remote leadership, structures, and components to successfully adapt a remote work setup.
• Develop trust, goals, culture, and teamwork to create an effective and productive remote team.
• Use existing tools and technologies to improve virtual communication and collaboration.
• Implement goal setting and project management methods to measure the performance of a remote team.

This instructor-led, live training in Almada (online or onsite) is aimed at beginner-level, intermediate-level, and advanced-level participants, addressing the difficulty of transforming passive or resistant observers into active, supportive partners through systematic analysis and psychological insight.

In complex business environments, the success of a project rarely depends on technical execution alone; it hinges on the support of the people involved. The primary challenge in Stakeholder Management is navigating the 'web of influence'—understanding that different parties have competing priorities, varying levels of power, and subjective definitions of success. Without proactive management, projects often face 'hidden blockers', sudden shifts in support, or communication breakdowns. 

By the end of this training, participants will be able to:

• Identify stakeholders,
• Analyse their influence and expectations,
• Select appropriate communication strategies,
• Handle conflicts of interest,
• Build long-term relationships. 

Our services are delivered online to clients throughout the world in collaboration with a growing international partner network. Our transformational 10-week, group-based learning programmes are designed to inspire and empower managers, and are hosted by expert facilitators and coaches, conveniently delivered online within the normal flow of work…

By the end of this training, participants have nurtured the following skills:

EMOTIONAL INTELLIGENCE
Teams are only as strong as the human relationships that exist between people.

COACHING
Essential skills for leaders to be influential and get the best from their people

LEADERSHIP
Management is about task and process. Leadership is about people and growth.

CULTURE
Sustained engagement builds the habits and norms of a high-performing team.

TEAMS
A group of individuals is not a team. Good leaders build great teams.