Management Training in Braga

This course explores contemporary recruitment methodologies and potential assessment techniques that are redefining modern human resources. By blending theoretical frameworks with practical case studies, it equips organizations to refine their hiring strategies, foster diversity, and pinpoint high-potential individuals.

This instructor-led training, available either online or on-site, is designed for HR professionals and managers at an intermediate level who aim to update their recruitment approaches and effectively assess candidate potential through cutting-edge tools and methods.

Upon completion of this training, participants will be capable of:

• Comprehending current trends in recruitment and talent evaluation.
• Developing job profiles grounded in competencies and skill balance.
• Utilizing emerging recruitment channels and sourcing strategies.
• Employing contemporary tools and methodologies for candidate assessment.
• Executing inclusive and effective interview processes.
• Recognizing and mitigating recruitment biases.
• Adopting best practices from industry leaders.

Course Format

• Interactive lectures and discussions.
• Case studies and role-playing exercises.
• Practical application of recruitment tools and techniques.

Customization Options

• To request a tailored version of this course, please contact us for arrangements.

Lean Methodology is a proven approach for improving efficiency and effectiveness by eliminating waste and focusing on value-added activities. Through theory, practice, and collaborative exercises, this course helps participants identify opportunities for improvement in their daily processes and develop actionable proposals using Lean tools.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to learn and apply Lean concepts to their workplace in a practical, engaging, and collaborative environment.

By the end of this training, participants will be able to:

• Understand the fundamentals of Lean Thinking and continuous improvement.
• Identify waste in daily processes and propose practical improvements.
• Apply Lean tools such as PDCA, Value Stream Mapping, and Kanban boards.
• Collaborate effectively to generate transformation initiatives for their teams.

Format of the Course

• Short theoretical modules to understand Lean concepts.
• Practical exercises and case-based dynamics.
• Interactive and engaging activities in a workshop format.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Planning and Risk Assessment involves a structured methodology for identifying, evaluating, and mitigating potential risks within projects and operational activities.

This instructor-led training (available online or onsite) is designed for beginner to intermediate professionals seeking to enhance their ability to plan effectively and manage risks in project or operational contexts.

Upon completion, participants will be able to:

• Grasp the principles and processes of effective planning.
• Identify and evaluate potential risks across various scenarios.
• Develop and implement strategies to mitigate risks.
• Integrate risk assessment throughout the project lifecycle.

Course Format

• Interactive lectures and discussions.
• Group exercises and scenario-based practice.
• Practical application through case studies.

Customisation Options

• To arrange a customised training session for this course, please contact us.

This instructor-led, live training in Braga (online or onsite) is aimed at intermediate-level finance and accounting professionals who wish to effectively manage, value, and audit fixed assets in compliance with accounting standards and regulations.

By the end of this training, participants will be able to:

• Understand the life cycle and classification of fixed assets.
• Apply local and international accounting standards in asset valuation and depreciation.
• Manage fixed assets with proper controls, tools, and procedures.
• Comply with legal and tax frameworks relevant to asset management and reporting.

This instructor-led, live training in Braga (online or onsite) targets intermediate-level quality managers and healthcare administrators who wish to learn the key concepts, tools, and techniques essential for quality auditing in healthcare, pass the certification exams, and apply quality management principles in their organizations.

By the end of this training, participants will be able to:

• Understand the principles and practices of quality auditing in healthcare.
• Develop and implement effective quality management systems.
• Conduct comprehensive audits and analyze audit data.
• Prepare for and pass the CMQ/OE and ASQ certification exams.
• Apply ethical principles and regulatory requirements in quality auditing.

Leadership involves guiding individuals and teams towards organizational goals while cultivating trust, collaboration, and resilience. Effective leaders balance decision-making, people management, and communication skills with their own well-being.

This instructor-led, live training (online or onsite) is designed for beginner to intermediate leaders, managers, and professionals who want to strengthen their leadership competencies and apply them in organizational contexts.

By the end of this training, participants will be able to:

• Build leadership practices based on trust and autonomy.
• Understand people management fundamentals and the labor framework.
• Apply strategic decision-making in complex scenarios.
• Foster collaboration with a leadership perspective.
• Use assertive communication in difficult conversations.
• Practice self-management techniques and support leader well-being.

Format of the Course

• Interactive lecture and discussion.
• Case studies and group activities.
• Practical exercises and role-playing scenarios.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in Braga (online or onsite) is aimed at intermediate-level internal auditors who wish to enhance their audit effectiveness by applying structured RCA techniques.

By the end of this training, participants will be able to:

• Understand RCA methodologies and their role in internal auditing.
• Identify and analyse the root causes of audit findings.
• Apply RCA tools such as the 5 Whys, Fishbone Diagram, and Failure Mode and Effects Analysis (FMEA).
• Develop corrective and preventive action plans based on RCA findings.
• Integrate RCA into the internal audit process to improve risk management.

This instructor-led, live training in Braga (online or onsite) is aimed at business professionals who wish to learn how to develop applications and perform process automation even without any IT background.

By the end of this training, participants will be able to:

• Understand Citizen development and learn common Citizen Developer actions.
• Learn how to perform process automation.
• Automate tasks within business applications.

Enterprise IT governance is crucial for aligning technology initiatives with business strategy, ensuring value delivery, and managing risk.

This instructor-led, live training (online or onsite) is aimed at advanced-level IT governance professionals who wish to deepen their understanding of governance frameworks, value delivery, and risk management while preparing for advanced-level certification.

By the end of this training, participants will be able to:

• Apply governance frameworks to align IT with business objectives.
• Optimize value delivery through strategic investment and benefit realization.
• Evaluate and mitigate enterprise risks, including emerging risks.
• Develop strategies for IT resource optimization and sourcing decisions.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Kaizen is a structured methodology for continuous improvement that centres on small, incremental changes designed to eliminate waste, enhance quality, and boost efficiency.

This instructor-led live training (available online or onsite) is tailored for beginner to intermediate-level professionals seeking to apply Kaizen principles across various departments to strengthen process discipline, improve communication, eliminate waste, and increase staff engagement.

By the end of this training, participants will be able to:

• Comprehend the foundational principles of Kaizen and its connection to Lean methodologies.
• Utilise tools such as 5S, root cause analysis, and visual management to reduce inefficiencies.
• Cultivate a culture of structured problem-solving and team-based improvements.
• Implement Kaizen initiatives across key operational and support functions.

Course Format

• Interactive lectures and discussions.
• Numerous exercises and practical applications.
• Hands-on implementation within a live-lab or workshop setting.

Course Customisation Options

• To request customised training for this course, please contact us to make arrangements.

This instructor-led, live training in Braga (online or onsite) is aimed at beginner-level financial analysts who wish to learn how to use OneStream for financial analysis, reporting, and data-driven decision-making, and prepare for relevant OneStream certifications.

By the end of this training, participants will be able to:

• Understand the core functionalities of OneStream XF.
• Navigate the OneStream interface and workspace.
• Load, transform, and validate financial data.
• Build and analyze financial reports and dashboards.
• Use OneStream’s workflow automation features for financial planning and consolidation.
• Prepare for OneStream certification exams (e.g., OneStream Certified Professional - Financial Modeler (OCP-FM), OneStream Implementation Consultant, etc.).

This instructor-led, live training in Braga (online or onsite) is designed for beginner-level SAP consultants who aim to gain practical experience and develop a comprehensive understanding of the Employee Central module.

Upon completion of this training, participants will be able to:

• Acquire deep insights into the SuccessFactors Employee Central module.
• Comprehend and configure critical module components, such as provisioning, security protocols, and data management.
• Execute both fundamental and intricate support and maintenance configurations.

This training is designed to support anyone considering the implementation of or involvement in a balanced scorecard initiative.

This instructor-led, live training in Braga (online or onsite) is aimed at beginner-level, intermediate-level, or advanced-level professionals who wish to discover, learn, and transform into today's top leaders. It is also for companies who wish to train their managers to become today's top leaders.

By the end of this training, participants will be able to:

• Evaluate their Leadership Style
• Explore the Modern Leadership Prototype
• Examine the Responsibilities of a Leader
• Enhance their Leadership Skills
• Serve as a Role Model

This highly interactive course combines individual and group discussions with practical skills training, enabling participants to exchange ideas and elevate their competencies.

Audience

Designed for individuals seeking to strengthen their assertiveness skills.

Aim

The course aims to boost confidence and enhance participants' ability to communicate with assurance and assertiveness towards both colleagues and customers.

Objectives

By the end of the programme, participants will be able to:

• Identify and overcome barriers to assertive behaviour.
• Recognise assertive and non-assertive traits in themselves and others, and apply effective management strategies.
• Communicate effectively with diverse audiences to secure mutually beneficial outcomes wherever possible.
• Handle challenging situations with greater effectiveness.

This instructor-led, live training (online or onsite) is aimed at team leaders and middle managers who want to adopt AI safely and effectively by addressing the human factors that drive success: trust, accountability, decision habits, and psychological safety.

By the end of this training, participants will be able to:

• Define when to use AI and when not to (stop rules).
• Verify AI outputs with practical standards (red flags, second source).
• Set accountability and escalation triggers.
• Build team agreements and a 30-day adoption plan.

The Advanced Product Quality Planning (APQP) course offers participants a thorough insight into the APQP framework and its practical application during product development and launch. By exploring the essential concepts, tools, and techniques associated with APQP, attendees will gain the ability to effectively plan and oversee quality across the entire product development lifecycle. Utilising practical examples, case studies, and interactive exercises, participants will cultivate the expertise and competencies needed to successfully embed APQP within their organisations and guarantee the delivery of high-quality products to customers.

Upon completion of this course, participants will be capable of:

• Recognising the necessity of managing one’s own behaviour as a precursor to influencing the behaviour of others
• Gaining insight into the strengths and limitations associated with various communication mediums
• Effectively managing internal and external customers and stakeholders

Course Format

This course employs a highly interactive approach, blending the following elements:

• Facilitated group discussions
• Slide-based presentations
• Practical exercises
• Real-world case studies

In an increasingly globalised world, we work in more multicultural environments where conflicts between individuals and groups are possible. The fundamental belief behind conflict resolution is that conflicts are unavoidable but that they are manageable.

Assertiveness, self-confidence, negotiation ability, interpersonal and other skills are pivotal in supporting conflict resolution. In our everyday life, we encounter many occasions where we consciously or unconsciously (with family members, friends, clients, business partners) manage conflicts. Mastering conflict resolution helps to resolve conflicts effectively, as well as helping us to communicate better, persuade efficiently, improve business results as well as enhancing organisational and personal behavior and performance.

This course offers a mix of theories and concepts, combined with group exercises and individual activities to enable delegates to share ideas and develop their skills.

Objectives:

• To understand the fundamentals and nuances of conflicts in organizations
• To explore key concepts, factors, theories, types, and models in conflict resolution
• To discover the personality types, leadership styles supporting negotiation skills
• To learn the art of assertiveness and self-confidence
• To experiment, experience and practice conflict resolutions

This instructor-led live training in Braga (online or onsite) is designed for current CTOs and aspiring leaders, such as technical directors or technical managers, who wish to acquire the technical and managerial perspective required to become an effective CTO.

Upon completion of this training, participants will be capable of:

• Hiring and leading a dynamic, innovative technical team.
• Effectively adopting and managing the technology necessary to develop high-quality products.
• Applying practical techniques and strategies for product and project management.
• Scaling business operations and steering the organization in the right direction.

Overview

Global regulators are increasingly linking the level of risk a bank takes to the capital it must hold, while financial institutions are increasingly adopting risk-based management practices. As banks, their products, regulatory frameworks, and global markets grow more complex, effective risk management faces greater challenges. A critical lesson from the banking crisis of the past five years is that risks are highly interconnected; to manage them efficiently, banks must understand these interactions.

Key features include:

• An explanation of current risk-based regulations
• A detailed review of the major risks facing banks
• Industry best practices for adopting an enterprise-wide approach to integrating risk management
• Using governance techniques to foster a group-wide culture where everyone actively manages risks in alignment with the bank’s strategic objectives
• An exploration of the challenges risk managers may face in the future.

The course extensively utilizes case studies designed to explore, examine, and reinforce the concepts and ideas covered over the five days. Historical events at banks are used throughout to highlight failures in risk management and to discuss actions that could have prevented losses.

Objectives

This course aims to help bank management deliver an appropriate integrated strategy for managing the complex and evolving risks and regulations in today’s international banking environment. Specifically, it provides senior management with an understanding of:

• Major risks within the financial industry and key international risk regulations
• How to manage a bank’s assets and liabilities while maximizing returns
• The interaction between different risk types and how banks use an integrated approach for management
• Corporate governance and best practice approaches for managing diverse stakeholder interests
• How to develop a culture of risk governance as a tool for minimizing unnecessary risk-taking.

Who should attend this seminar

This course is intended for those new to integrated risk management, senior management responsible for strategic risk management, or individuals seeking to deepen their understanding of enterprise risk management. It is useful for:

• Board-level bank management
• Senior managers
• Senior risk managers and analysts
• Senior directors and risk managers responsible for strategic risk management
• Internal auditors
• Regulatory and compliance personnel
• Treasury professionals
• Asset and liability managers and analysts
• Regulators and supervisory professionals
• Suppliers and consultants to banks and the risk management industry
• Corporate governance and risk governance managers.

Upon completing the training course, you will be eligible to sit for the exam. Should you pass, you can apply for the “Certified ISO 22301 Lead Implementer” credential. This internationally recognised certificate validates your professional capabilities and practical knowledge to implement a Business Continuity Management System (BCMS) in accordance with ISO 22301 requirements within an organisation.

Who should attend?

• Project managers and consultants working on business continuity
• Expert advisors aiming to master the implementation of a business continuity management system
• Individuals tasked with maintaining conformity with BCMS requirements within an organisation
• Members of the BCMS team

Learning objectives

• Gain a comprehensive understanding of the concepts, approaches, methods, and techniques used to implement and effectively manage a BCMS
• Learn how to interpret and apply the requirements of ISO 22301 within the specific context of an organisation
• Understand the operation of the business continuity management system and its processes as defined by ISO 22301
• Acquire the necessary knowledge to support an organisation in effectively planning, implementing, managing, monitoring, and continually improving a BCMS

Educational approach

• This training course is grounded in theory, implementation best practices, and the ISO 22301 requirements essential for BCMS implementation.
• Lecture sessions are reinforced with practical exercises based on a case study, including role-playing and discussions.
• Participants are encouraged to interact with one another and engage in discussions and exercises.
• The exercises mirror the format of the certification exam.

General Information

• Certification fees are included in the exam price. After completing the course, you will be able to book the exam.
• Participants will receive training materials comprising over 450 pages of explanatory information and practical examples.
• An Attendance Record worth 31 CPD (Continuing Professional Development) credits will be issued to participants who have attended the training course.
• Candidates who fail the exam may retake it within 12 months of the initial attempt at no additional cost.

KAIZEN originates from Japanese and means "continuous improvement". It is applicable in various work environments and adaptable to business processes.

Target Audience

Managers and Team Leaders who need to be fully aware of the issues surrounding the management and development of their staff (direct and indirect reports)

Course Format

The course will be a highly-interactive combination of:

• Facilitated Discussions
• Slide Presentations
• Exercises and Case Studies

By the end of the course, delegates will be able to:

• Understand the different skills required for Managing and for Leading
• Develop their team in the most-effective way
• Explain how best to deliver Change in their part of the organisation
• Manage staff performance better
• Successfully negotiate their preferred solutions
• Explain how to deal with the difficult situations they may encounter in the office

Rather than facilitating in-depth analysis or major transformations, the McKinsey 7-S model is particularly effective for evaluating the coherence of your organisation. If you recognise the need for change but are unsure of the next steps, this change management model is ideal for you.

This instructor-led live training (available online or on-site) is designed for managers, business owners, and strategists intending to implement the McKinsey 7s model within their respective organisations.\

Format of the Course

• Interactive lecture and discussion.
• Extensive exercises and practice opportunities.

Course Customization Options

• To request a customized training session for this course, please contact us to make arrangements.

This instructor-led, live training in Braga (online or onsite) is designed for managers and executives aiming to deploy the appropriate tools, skills, and methodologies to oversee remote teams.

Upon completion of this training, participants will be able to:

• Analyze remote leadership, structures, and key components to successfully adapt to a remote work environment.
• Foster trust, objectives, culture, and teamwork to build an effective and productive remote team.
• Utilize existing tools and technologies to enhance virtual communication and collaboration.
• Apply goal-setting and project management methods to assess remote team performance.

Target Audience

This course is designed for analysts and forecasters who wish to introduce or enhance their forecasting skills. These skills are applicable to sales forecasting, economic forecasting, technology forecasting, supply chain management, and demand or supply forecasting.

Course Description

This course guides participants through a series of methodologies, frameworks, and algorithms useful for predicting future outcomes based on historical data.

It utilises standard tools such as Microsoft Excel or open-source software (notably the R programming environment).

The principles covered in this course can be implemented using any software (e.g., SAS, SPSS, Statistica, MINITAB, ...)

Course Objectives:

• This one-day course aims to equip trainees and participants with the following capabilities upon completion:
  • Articulate the definition of risk, its origins, and its business impact, driven by enhanced awareness of the subject.
  • Provide examples that assist the organisation in minimising, and ideally eliminating, risk.
  • Proactively forecast risks and challenges effectively.
  • Explore various techniques to identify, mitigate, and control risk.
  • Work with internal channels to bolster organis-wide risk management.

This instructor-led, live training in Braga (online or onsite) is aimed at beginner-level, intermediate-level, and advanced-level participants, addressing the difficulty of transforming passive or resistant observers into active, supportive partners through systematic analysis and psychological insight.

In complex business environments, the success of a project rarely depends on technical execution alone; it hinges on the support of the people involved. The primary challenge in Stakeholder Management is navigating the 'web of influence'—understanding that different parties have competing priorities, varying levels of power, and subjective definitions of success. Without proactive management, projects often face 'hidden blockers', sudden shifts in support, or communication breakdowns. 

By the end of this training, participants will be able to:

• Identify stakeholders,
• Analyse their influence and expectations,
• Select appropriate communication strategies,
• Handle conflicts of interest,
• Build long-term relationships. 

This training course has been designed for investors, business owners, directors, managers, executives, and analysts who wish to develop their strategic planning capabilities. It is not intended for academic study but aims to help you start achieving your goals today.

The course emphasizes strategic planning for businesses where adaptability and continuous learning are paramount. The core focus is on corporate and investment strategy, illustrated with current real-world examples. Each participant will have the chance to create a strategic plan and learn how to implement it effectively in practice.