Get in Touch

Course Outline

Introduction to Human Resources Management (HRM)

  • Overview of HR functions and responsibilities
  • Understanding the HR lifecycle
  • The role of HR in achieving organizational goals

Handling Employee Complaints

  • Recognizing and categorizing complaints
  • Building trust and creating a safe environment for staff
  • Strategies for effective complaint resolution

Performance Management

  • Setting clear and measurable goals
  • Providing constructive feedback and coaching
  • Conducting performance reviews

Disciplinary Actions

  • Establishing fair and transparent policies
  • Managing misconduct and underperformance
  • Documenting and conducting disciplinary meetings

Addressing HR Issues

  • Handling absenteeism and workplace conflicts
  • Ensuring compliance with labor laws and regulations
  • Promoting employee engagement and well-being

Building a Positive Workplace Culture

  • Understanding organizational culture
  • Encouraging diversity, equity, and inclusion
  • Fostering team collaboration and morale

Case Studies and Role-Playing

  • Analyzing real-world HR scenarios
  • Practicing communication and conflict resolution techniques
  • Reviewing outcomes and lessons learned

Summary and Next Steps

Requirements

  • No previous HR experience is necessary.
  • A basic understanding of organizational structures is advantageous.

Audience

  • Aspiring or new HR professionals.
  • Supervisors and managers with HR duties.
  • Team leaders aiming to enhance their people management capabilities.
 14 Hours

Custom Corporate Training

Training solutions designed exclusively for businesses.

  • Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
  • Flexible Schedule: Dates and times adapted to your team's agenda.
  • Format: Online (live), In-company (at your offices), or Hybrid.
Investment

Price per private group, online live training, starting from 2600 € + VAT*

Contact us for an exact quote and to hear our latest promotions

Testimonials (3)

Provisional Upcoming Courses (Contact Us For More Information)

Related Categories