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Programa do Curso
- Tipos de clientes e relacionamentos existentes com clientes
- “A organização simpática”
- Kit de ferramentas de CRM
- Identificando oportunidades de venda cruzada
- Alcançando o CRM
- Planos de ação individuais para melhorar os resultados
7 horas
Declaração de Clientes (3)
O Joe foi ótimo, muito cativante e sabia o que estava a fazer. Foi uma óptima sessão, mais uma vez obrigado!
Cerys - Urenco
Curso - Customer Relationship Management (CRM)
Machine Translated
It was a very informative session and we came away with lots of useful improvement ideas to implement within our business. Joe was engaging and led discussions and activities well - the activities and topics covered were really interesting and we all learned a lot. It was a course that was also applicable to and useful for everyone, as there were a range of people in the room.
Emily Ferris - Urenco
Curso - Customer Relationship Management (CRM)
It gave me a new perspective on CRM the last time I had training on this was 10 years ago and this was a brilliant opportunity to refresh and see some new skills
