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 Duration 14 hours

Course Outline

  • Defining my personal negotiation approach

Recognising your individual style and its influence on negotiation dynamics

  • Competitive versus cooperative strategies

Determining the most appropriate tactic for the situation

  • The value of creativity and adaptability

Exploring alternative solutions and resolving issues collaboratively

  • Managing expectations

Handling the pre-negotiation phase and initial discussions effectively

  • Non-verbal cues

Leveraging body language to reinforce verbal messages

  • The critical role of preparation

Essential steps to take before negotiations begin

  • Redistributing power dynamics

Assessing the strengths and weaknesses of all involved parties

  • Establishing goals and objectives

Defining what constitutes a successful outcome and identifying deal-breakers

  • Looking beyond surface-level demands to underlying interests and concerns

Uncovering the motivations behind demands and determining what truly matters to the counterparty

  • Identifying negotiable variables

Determining low-cost concessions and desired returns

  • Formulating and substantiating proposals

Presenting and demonstrating value in a manner resonant with the counterparty

  • Responding to counter-offers

Articulating reasons for rejection and proposing alternatives

  • The strategic use of questioning

Employing conditional questions to explore solutions without binding commitments

  • The bargaining process

Exchanging concessions to achieve mutually beneficial results

  • Resolving deadlocks

Utilising techniques to navigate impasses

  • Addressing pricing challenges

Defending your position effectively

  • Finalising the agreement

Summarising key points and closing to prevent costly misunderstandings

Requirements

Given the extensive practical component of this course, a minimum of four participants and two instructors is required to ensure an effective learning experience.

Custom Corporate Training

Training solutions designed exclusively for businesses.

  • Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
  • Flexible Schedule: Dates and times adapted to your team's agenda.
  • Format: Online (live), In-company (at your offices), or Hybrid.
Investment

Price per private group, online live training, starting from 2600 € + VAT*

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