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Course Outline
Introduction to Feedforward
- Feedback vs feedforward: key differences
- Why feedforward works: focus on strengths and future possibilities
- Evidence and business cases for forward-focused coaching
Core Principles and Techniques
- Giving concise, specific, and future-oriented suggestions
- Using positive language and avoiding judgmental framing
- Open-ended questions and active listening for constructive dialogue
Practical Feedforward Conversations
- Structured feedforward script: request, suggest, commit
- Role-play: one-on-one feedforward sessions
- Peer coaching and rapid practice rounds
Adapting Feedforward to Contexts
- Team meetings and standups: short, actionable suggestions
- Remote and asynchronous feedforward practices
- Cross-cultural considerations and psychological safety
Handling Difficult Conversations
- Combining feedforward with corrective conversations when needed
- De-escalation techniques and reframing for constructive outcomes
- Setting boundaries and follow-up commitments
Embedding Feedforward in Your Team
- Designing simple routines and rituals to sustain practice
- Measuring impact: qualitative and simple quantitative indicators
- Action planning: draft your team’s feedforward rollout plan
Troubleshooting
- Common obstacles and how to overcome resistance
- When feedforward alone is insufficient and solutions
- Coaching resources and escalation paths
Summary and Next Steps
Requirements
- Basic understanding of team leadership and communication principles
- Experience leading or coordinating small teams is beneficial
- Willingness to participate in role-plays and peer coaching
Audience
- Team leaders
- Managers
- Supervisors
- HR professionals
7 Hours
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 1300 € + VAT*
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Testimonials (2)
training and feedback
Jochen Jung - Bachem
Course - DZM – delegating tasks and motivating employees
Promoting the interaction between people.