Course Outline
The Foundations of Effective Communication
The significance of clear and concise expression
- The 7 Cs of effective communication: Clarity, Conciseness, Coherence, Correctness, Courtesy, Consideration, and Completeness
- Recognising typical communication barriers and strategies to mitigate them
- Distinguishing between formal and informal communication approaches
Excelling in Verbal Communication
- Articulation & Pronunciation: Ensuring clear and confident delivery
- Pacing & Tone: Projects professionalism and engagement
- Active Listening: A cornerstone of successful dialogue
- Managing Difficult Conversations & Delivering Constructive Feedback
Core Business Writing Skills
Writing with precision, accuracy, and brevity
- Grammar and punctuation: Identifying frequent errors and correcting them
- Organising emails, reports, and formal business letters for professionalism
- Selecting the appropriate tone for specific business scenarios
Best Practices in Digital and Email Communication
Professional email etiquette: Guiding principles
- Structuring emails for maximum impact and efficiency
- Managing sensitive or complex email exchanges
- Leveraging AI and digital tools for grammar and tone validation
Conclusion & Action Planning
- Key insights and reflective exercises
- Personal commitments for ongoing improvement
Training Methodologies
- Interactive Discussions & Exercises – Engaging participants through realistic scenarios
- Role-Playing & Simulations – Practising effective verbal delivery
- Group Work & Peer Feedback – Learning from diverse writing and speaking styles
- Practical Writing & Editing Tasks – Hands-on experience in enhancing business communication
Requirements
Intended Audience: Professionals aiming to refine their verbal and written English communication abilities.
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 2600 € + VAT*
Contact us for an exact quote and to hear our latest promotions
Testimonials (4)
The good relationship that was established from the outset with the trainer and the group. The trainer adapted to the team's dynamics and understood our needs perfectly. It was both super helpful and fun.
Roger Negrete - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
the teacher
Maria Tudela - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
The way Sarah conducts the course and explains things.
Maria Garcia Donday - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
Monika inspired me; She has great communication skills, communicates clearly and very direct, which I admire a lot