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Course Outline

Introduction to Copilot in the Public Sector

  • Overview of Microsoft 365 Copilot and its operational mechanisms.
  • Real-world applications of AI within Microsoft applications for the public sector.
  • Understanding Copilot’s data sources and security limitations.

Document Management in Word

  • Creating policy memos, official letters, and reports.
  • Refining, condensing, and clarifying text for better clarity.
  • Developing structured content from lists or tabular data.

Email and Calendar Support in Outlook

  • Enhancing the speed of composing and replying to emails using Copilot.
  • Managing meeting schedules and drafting follow-up notes.
  • Condensing lengthy email threads and identifying critical points.

Data Analysis and Reporting in Excel

  • Interpreting complex spreadsheets in clear, simple terms.
  • Creating charts, summaries, and visual representations of data.
  • Utilizing Copilot to identify trends or answer specific data-related questions.

Copilot for Meetings and Presentations

  • Generating meeting summaries and action items within Teams.
  • Creating initial PowerPoint presentations from concise notes.
  • Transforming meeting transcripts into briefs or formal reports.

Prompting Techniques and Custom Scenarios

  • Crafting effective prompts to achieve consistent outcomes.
  • Tailoring prompts to match your department’s tone and specific requirements.
  • Reusing prompt templates for recurring tasks.

Responsible Usage in Government Settings

  • Maintaining confidentiality, oversight, and proper usage standards.
  • Aligning with internal policies and IT governance frameworks.
  • Fostering trust through ethical AI practices in public service.

Recap and Future Actions

Requirements

  • Basic proficiency with Microsoft 365 applications such as Word, Outlook, and Excel.
  • Familiarity with standard public sector duties, including reporting, communication, and documentation.
  • No previous experience with AI or Copilot is necessary.

Target Audience

  • Government employees who rely on Microsoft Office for their daily operations.
  • Administrative teams responsible for managing communications, documentation, and reports.
  • Policy and program staff looking to boost productivity through AI support.
 7 Hours

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  • Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
  • Flexible Schedule: Dates and times adapted to your team's agenda.
  • Format: Online (live), In-company (at your offices), or Hybrid.
Investment

Price per private group, online live training, starting from 1300 € + VAT*

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