Get in Touch

Course Outline

Introduction to management

Developing leadership skills in modern management

Leading a team of workers

  • Management styles
  • Selecting the effective management style aligned with team development phases
  • Creating a comprehensive profile of a manager: Analyzing one’s own leadership style
  • Evaluating the strengths and weaknesses of one’s personality in the role of team leader and identifying development potential
  • Characteristics of effective teams
  • Coordinating activities to achieve set goals

Communication in organizations

  • Foundations of verbal and non-verbal communication
  • Individual communication styles
  • Communication barriers
  • Questioning techniques
  • The art of active listening
  • Constructive criticism
  • Giving feedback
  • Handling difficult situations during calls
  • Communication networks
  • Information flow models and their optimization

Selected techniques of conflict resolution in an employee team

  • The nature and types of conflict
  • Main sources of conflict
  • Behavioral styles for mastering conflict and appropriate conduct during disputes
  • Assertive and developmental use of conflicts in team work
  • Strategies employed in conflict situations
  • Conflict management
  • Main methods of conflict resolution
  • Managing emotions during conflict
  • Barriers to communication and conflict resolution: Verbal and non-verbal aspects

Motivating the team management

  • Understanding motivation
  • What motivates people within an organization
  • Types of motivation
  • Principles of economic incentives
  • Principles of motivating with intangible resources
  • Psychological principles of motivation
  • Feedback and evaluation
  • The importance of language in motivation

Ability to manage time effectively and its usage

  • Time management matrix
  • Controlling one’s own time and dealing with time theft
  • Time planning techniques
  • Delegation of authority and tasks

Coaching

  • Understanding what it is and how to apply it
  • Individual participant goals
  • In-depth feedback.

Summary of training

Requirements

This is a general course; no specialist knowledge is required to participate.

 14 Hours

Custom Corporate Training

Training solutions designed exclusively for businesses.

  • Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
  • Flexible Schedule: Dates and times adapted to your team's agenda.
  • Format: Online (live), In-company (at your offices), or Hybrid.
Investment

Price per private group, online live training, starting from 2600 € + VAT*

Contact us for an exact quote and to hear our latest promotions

Testimonials (2)

Provisional Upcoming Courses (Contact Us For More Information)

Related Categories