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Course Outline

Introduction to Management

Leadership Skills in Modern Management

Leading a Workforce

  • Management styles
  • Selecting effective management styles aligned with team development phases
  • The ideal manager profile and analysis of one's own leadership style
  • Evaluating personal strengths and weaknesses as a team leader, identifying areas for development potential
  • Characteristics of high-performing teams
  • Coordinating activities to achieve established goals

Communication within Organizations

  • Foundations of verbal and nonverbal communication
  • Individual communication styles
  • Identifying communication barriers
  • Advanced questioning techniques
  • The art of active listening
  • Delivering constructive criticism
  • Providing effective feedback
  • Navigating difficult situations during interactions
  • Communication networks
  • Information flow models and their optimization

Selected Techniques for Conflict Resolution in Teams

  • The nature and types of conflict
  • Primary sources of workplace conflict
  • Behavioral styles for managing conflict and appropriate conduct during disputes
  • Leveraging assertiveness and conflict for team development
  • Strategies applied in conflict scenarios
  • Conflict management principles
  • Key methods for resolving disputes
  • Managing emotions during conflicts
  • Overcoming communication and conflict resolution barriers, both verbal and nonverbal

Motivating the Team

  • The concept of being motivated
  • Factors that drive people within an organization
  • Types of motivation
  • Principles of financial incentives
  • Motivation through intangible resources
  • Psychological principles of motivation
  • Feedback and performance evaluation
  • The role of language in motivation

Effective Time Management

  • The time management matrix
  • Controlling personal time and addressing 'time thieves'
  • Time planning techniques
  • Delegation of authority and tasks

Coaching

  • Definition and practical application
  • Individual participant engagement
  • Providing in-depth feedback

Course Wrap-Up

Requirements

This course is of a general nature and does not require prior specialist knowledge.

 14 Hours

Custom Corporate Training

Training solutions designed exclusively for businesses.

  • Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
  • Flexible Schedule: Dates and times adapted to your team's agenda.
  • Format: Online (live), In-company (at your offices), or Hybrid.
Investment

Price per private group, online live training, starting from 2600 € + VAT*

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