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Course Outline
Defining Business Problems
1. What is a business problem
- Problem vs. symptom
- Business context of the problem
- Impact of an incorrect problem definition
2. Problem identification techniques
- Stakeholder analysis
- Information gathering
- Structuring observations
3. Problem structuring
- Breaking problems down into elements
- Cause-and-effect relationships
4. Problem prioritization
- Business criteria
- Scale of impact
- Urgency and complexity
Risk Assessment
1. Introduction to risk assessment
- What is risk
- Operational, project, and strategic risk
2. Risk identification
- Sources of risk
- Internal and external risks
3. Risk assessment
- Probability
- Impact
- Risk matrices
4. Risk responses
- Avoidance
- Mitigation
- Acceptance
5. Risk reporting
- Communicating risk to stakeholders
- Risk monitoring
Requirements
- Professional Experience in business analysis, project coordination, or a leadership role involving decision-making.
- Knowledge Level: A foundational understanding of business processes and project lifecycles (Intermediate entry level).
- Competencies: Basic familiarity with logical thinking frameworks
Audience:
- Business analysts
- Project Managers,
- Team Leaders, decision-makers.
14 Hours
Testimonials (3)
exercises made with the comments of trainer
Ewa Korol - Narodowy Fundusz Zdrowia
Course - Modelowanie procesów biznesowych z wykorzystaniem UML i BPMN
trainer's knowledge and ease to discuss - awesome flow
Piotr Stanik - GP Strategies Poland sp. z o.o.
Course - Fintech: A Practical Introduction for Managers
I like the simple but informative example codes.
