Quality Management System (QMS) Training in Porto

This instructor-led, live training in Porto (online or onsite) targets intermediate-level quality managers and healthcare administrators who wish to learn the key concepts, tools, and techniques essential for quality auditing in healthcare, pass the certification exams, and apply quality management principles in their organizations.

By the end of this training, participants will be able to:

• Understand the principles and practices of quality auditing in healthcare.
• Develop and implement effective quality management systems.
• Conduct comprehensive audits and analyze audit data.
• Prepare for and pass the CMQ/OE and ASQ certification exams.
• Apply ethical principles and regulatory requirements in quality auditing.

This instructor-led, live training in Porto (online or onsite) is designed for intermediate-level professionals who want to develop a systematic approach to identifying, analysing, and resolving problems using RCA methodologies.

By the end of this training, participants will be able to:

• Grasp the essential concepts of RCA and continuous improvement cycles.
• Apply various RCA tools to identify the root cause of problems.
• Develop and implement effective problem-solving strategies.
• Integrate RCA into organizational improvement and prevention efforts.

This instructor-led, live training in Porto (online or onsite) is aimed at beginner-level quality control professionals who wish to learn the fundamentals of Statistical Process Control (SPC) and apply it in real-world scenarios.

By the end of this training, participants will be able to:

• Grasp the fundamentals of Statistical Process Control (SPC).
• Utilise essential SPC tools such as control charts, histograms, Pareto charts, and scatter diagrams to monitor process performance.
• Construct and interpret various types of control charts for variable and attribute data to detect and analyse process variations.
• Calculate and interpret process capability indices.

The ISO 9001 Foundation training provides you with the essential knowledge to implement and manage a Quality Management System (QMS) in accordance with ISO 9001 standards. Throughout this course, you will gain a clear understanding of the various components of a QMS, including QMS policy, procedures, performance metrics, management commitment, internal audits, management reviews, and continual improvement.

Upon completing this course, you will be eligible to sit for the examination and apply for the “PECB Certified ISO 9001 Foundation” credential. This PECB Foundation Certificate demonstrates that you have comprehended the fundamental methodologies, requirements, framework, and management approach.

Who should attend?

• Professionals involved in Quality Management
• Individuals aiming to acquire knowledge about the core processes of Quality Management Systems (QMS)
• Individuals interested in pursuing a career in Quality Management

The “PECB Certified ISO 9001 Foundation” exam fully aligns with the requirements of the PECB Examination and Certification Programme (ECP). The exam assesses the following competency domains: Domain 1: Fundamental principles and concepts of a Quality Management System (QMS); Domain 2: Quality Management System (QMS).

After successfully passing the exam, you can apply for the “PECB Certified ISO 9001 Foundation” credential.

General Information

Certification fees are included in the exam price.

Training materials comprising over 200 pages of information and practical examples will be provided.

A participation certificate awarding 14 CPD (Continuing Professional Development) credits will be issued.

In the event of an exam failure, you may retake the exam free of charge within 12 months.

The ISO 9001 Lead Auditor training enables you to develop the necessary expertise to perform a Quality Management System (QMS) audit by applying widely recognized audit principles, procedures and techniques. During this training course, you will acquire the knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and the certification process according to ISO/IEC 17021-1.

Based on practical exercises, you will be able to master the audit techniques and become competent to manage an audit program, audit team, communication with customers, and conflict resolution.

After acquiring the necessary expertise to perform this audit, you can sit for the exam and apply for a “PECB Certified ISO 9001 Lead Auditor” credential. By holding a PECB Lead Auditor Certificate, you will demonstrate that you have the capabilities and competencies to audit organizations based on best practices.

Who should attend?

• Auditors seeking to perform and lead Quality Management System (QMS) certification audits
• Managers or consultants seeking to master a Quality Management System audit process
• Individuals responsible for maintaining conformance with QMS requirements
• Technical experts seeking to prepare for a Quality Management System audit
• Expert advisors in Quality Management

General information

• Certification fees are included in the exam price
• Training material containing over 450 pages of information and practical examples will be distributed
• A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued
• In case of exam failure, you can retake the exam within 12 months free of charge

The ISO 9001 Lead Implementer training provides you with the essential expertise to assist an organisation in establishing, implementing, managing, and maintaining a Quality Management System (QMS) in accordance with ISO 9001. Throughout this course, you will gain a deep understanding of Quality Management System best practices, thereby enhancing the organisation's customer satisfaction as well as its overall performance and effectiveness.

Upon mastering the key concepts of Quality Management Systems, you will be eligible to take the examination and apply for the ‘PECB Certified ISO 9001 Lead Implementer’ credential. Holding a PECB Lead Implementer Certificate demonstrates your practical knowledge and professional capability to implement ISO 9001 within an organisation.

Who should attend?

• Managers or consultants involved in Quality Management
• Expert advisors aiming to master the implementation of a Quality Management System
• Individuals responsible for ensuring conformance with QMS requirements
• QMS team members

General information

• Certification fees are included in the exam price
• Training materials comprising over 450 pages of content and practical examples will be provided
• A participation certificate awarding 31 CPD (Continuing Professional Development) credits will be issued
• In the event of an exam failure, you may retake the exam free of charge within 12 months