Course Outline
Module 1: Microsoft Teams Overview and Architectural Design
- Essential Teams components and supporting services
- Underlying Teams architecture and system dependencies
- Role-based access control and administrative responsibilities
Module 2: Managing the Teams Collaboration Experience
- Creation and management of Teams, channels, and direct chats
- Setting up meeting policies and user experiences
- Managing apps, integrations, and the application lifecycle
Module 3: Teams Phone and Voice Infrastructure
- Fundamental concepts and architecture of Teams Phone
- Configuration of calling plans and direct routing
- Administration of devices, dial plans, and emergency calling procedures
Module 4: Governance, Security, and Compliance Frameworks
- Establishing Teams policies, governance, and lifecycle management
- Deployment of security and compliance configurations
- Conducting audits, reporting, and ongoing compliance monitoring
Module 5: Monitoring and Troubleshooting Teams Operations
- Tracking Teams service health and usage metrics
- Diagnosing issues related to meetings, voice, and collaboration
- Utilizing reporting tools and analytics for performance tuning
Module 6: Advanced Configuration and System Integration
- Integrating Teams with the broader Microsoft 365 suite and third-party applications
- Considerations for hybrid deployment scenarios
- Leveraging automation and PowerShell for Teams administration
Module 7: Exam Preparation and Certification Readiness
- Review of MS-721 exam objectives and requirements
- Analysis of exam structure, format, and question styles
- Engagement with practice questions and review sessions
- Access to study resources, tips, and strategies for exam success
Summary and Future Steps
Requirements
- A solid grasp of Microsoft 365 services and administrative functions
- Practical experience with the core features of Microsoft Teams
- Basic knowledge of networking principles and identity management concepts
Target Audience
- Microsoft Teams administrators
- Collaboration system engineers
- IT professionals responsible for managing Microsoft 365 communications
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 6500 € + VAT*
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Testimonials (2)
i learned alot
Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation
The engagement and the practical examples we did as a group to get more understanding of the topic
