Course Outline
Module 1: Introduction to Microsoft Teams and its Architecture
- Key components and services within Teams
- Architectural structure and system dependencies
- Role-based access control and administrative duties
Module 2: Administering the Teams Collaboration Experience
- Establishing and overseeing Teams, channels, and chats
- Setting up meeting policies and user experiences
- Application management, integrations, and lifecycle control
Module 3: Teams Phone and Voice Infrastructure
- Core concepts and architecture of Teams Phone
- Configuring calling plans and direct routing solutions
- Overseeing devices, dial plans, and emergency calling services
Module 4: Governance, Security, and Compliance Frameworks
- Teams policies, governance models, and lifecycle management
- Applying security and compliance configurations
- Audit trails, reporting, and compliance monitoring
Module 5: Monitoring and Troubleshooting Teams Services
- Tracking Teams service health and usage metrics
- Diagnosing issues related to meetings, voice, and collaboration
- Utilizing reporting tools and analytics for performance tuning
Module 6: Advanced Configuration and Integration Strategies
- Connecting Teams with Microsoft 365 and third-party applications
- Considerations for hybrid deployment scenarios
- Using automation and PowerShell for Teams administration
Module 7: Exam Preparation and Certification Readiness
- Review of MS-721 exam objectives
- Exam structure, format, and question styles
- Practice assessments and review sessions
- Recommended study resources, tips, and strategies for success
Conclusion and Future Pathways
Requirements
- Comprehensive understanding of Microsoft 365 services and administrative functions
- Hands-on experience with the core features of Microsoft Teams
- Knowledge of fundamental networking and identity management concepts
Target Audience
- Microsoft Teams Administrators
- Collaboration Systems Engineers
- IT Specialists responsible for Microsoft 365 communication solutions
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 6500 € + VAT*
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Testimonials (2)
i learned alot
Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation
The engagement and the practical examples we did as a group to get more understanding of the topic
