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Course Outline
Advanced Knowledge Management Concepts in Microsoft 365
- Core principles of structured knowledge management
- Designing scalable systems utilizing SharePoint and Teams
- Utilizing metadata, versioning, and document libraries effectively
Developing and Connecting SharePoint Knowledge Repositories
- Building interconnected SharePoint sites and document libraries
- Applying metadata columns, content types, and lookup fields
- Establishing site hierarchies and enabling cross-site navigation
Crafting Dynamic Dashboards with Power BI
- Connecting SharePoint and Microsoft Lists data to Power BI
- Creating real-time dashboards to monitor knowledge assets
- Designing KPIs and visual reports to drive data-based insights
Tailoring Knowledge Workflows with Power Automate
- Automating approval, review, and publishing procedures
- Integrating Teams notifications and adaptive cards
- Constructing multi-step flows for comprehensive document lifecycle management
Establishing and Managing Collaborative Content Ecosystems
- Leveraging Teams and OneNote for collaborative knowledge acquisition
- Integrating SharePoint pages, Lists, and Planner boards
- Defining governance, roles, and permission structures
Maintaining and Optimizing Knowledge Systems
- Enforcing data retention, archiving, and compliance policies
- Conducting regular audits and metadata refinements
- Enhancing system performance and minimizing content duplication
Best Practices for Knowledge Management in Microsoft 365
- Reviewing core design principles for knowledge systems
- Ensuring consistency and discoverability throughout content
- Promoting adoption and engagement through user experience design
Requirements
- Proficiency in utilizing Microsoft 365 tools, including SharePoint, Teams, and OneNote
- Practical experience in knowledge management or content strategy
Target Audience
- Knowledge managers creating structured information repositories
- Content strategists developing interconnected knowledge systems
- IT professionals responsible for managing organizational knowledge within the Microsoft 365 ecosystem
14 Hours
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 2600 € + VAT*
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