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Duration 14 hours
Course Outline
Advanced Knowledge Management Concepts in Microsoft 365
- Core principles of structured knowledge management
- Designing scalable systems utilizing SharePoint and Teams
- Utilizing metadata, versioning, and document libraries
Constructing and Connecting SharePoint Knowledge Repositories
- Creating interconnected SharePoint sites and document libraries
- Applying metadata columns, content types, and lookup fields
- Establishing site hierarchies and cross-site navigation structures
Creating Dynamic Dashboards with Power BI
- Integrating SharePoint and Microsoft Lists data into Power BI
- Building real-time dashboards to monitor knowledge assets
- Designing KPIs and visual reports for data-driven insights
Tailoring Knowledge Workflows with Power Automate
- Automating approval, review, and publishing processes
- Incorporating Teams notifications and adaptive cards
- Developing multi-step flows for document lifecycle management
Building and Managing Collaborative Content Ecosystems
- Leveraging Teams and OneNote for collaborative knowledge capture
- Integrating SharePoint pages, Lists, and Planner boards
- Defining governance, roles, and permissions
Maintaining and Optimizing Knowledge Systems
- Implementing data retention, archiving, and compliance policies
- Conducting regular audits and metadata updates
- Enhancing system performance and minimizing content redundancy
Best Practices for Knowledge Management in Microsoft 365
- Reviewing key knowledge system design principles
- Ensuring consistency and discoverability across content
- Promoting adoption and engagement through user experience design
Requirements
- Competence in using Microsoft 365 tools (SharePoint, Teams, and OneNote)
- Background experience in knowledge management or content strategy
Target Audience
- Knowledge managers constructing organized information repositories
- Content strategists developing interconnected knowledge systems
- IT professionals overseeing organizational knowledge within Microsoft 365
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 2600 € + VAT*
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