Course Outline
Advanced Knowledge Management Concepts in Microsoft 365 <\/p>
- Principles of structured knowledge management <\/li>
- Designing scalable systems using SharePoint and Teams <\/li>
-
Leveraging metadata, versioning, and document libraries
<\/li>
<\/ul>
Building and Linking SharePoint Knowledge Repositories <\/p>
- Creating interconnected SharePoint sites and document libraries <\/li>
- Using metadata columns, content types, and lookup fields <\/li>
-
Establishing site hierarchies and cross-site navigation
<\/li>
<\/ul>
Designing Dynamic Dashboards with Power BI <\/p>
- Integrating SharePoint and Microsoft Lists data with Power BI <\/li>
- Creating real-time dashboards for tracking knowledge assets <\/li>
-
Designing KPIs and visual reports for data-driven insights
<\/li>
<\/ul>
Customising Knowledge Workflows with Power Automate <\/p>
- Automating approval, review, and publishing processes <\/li>
- Integrating Teams notifications and adaptive cards <\/li>
-
Building multi-step flows for document lifecycle management
<\/li>
<\/ul>
Creating and Managing Collaborative Content Ecosystems <\/p>
- Using Teams and OneNote for collaborative knowledge capture <\/li>
- Integrating SharePoint pages, Lists, and Planner boards <\/li>
-
Establishing governance, roles, and permissions
<\/li>
<\/ul>
Maintaining and Optimising Knowledge Systems <\/p>
- Implementing data retention, archiving, and compliance policies <\/li>
- Performing regular audits and metadata updates <\/li>
-
Improving system performance and reducing content redundancy
<\/li>
<\/ul>
Best Practices for Knowledge Management in Microsoft 365 <\/p>
- Review of knowledge system design principles <\/li>
- Ensuring consistency and discoverability across content <\/li>
-
Driving adoption and engagement through user experience design
<\/li>
<\/ul>
Summary and Next Steps <\/p>
Requirements
- Proficiency in Microsoft 365 tools (SharePoint, Teams, and OneNote) <\/li>
-
Experience in knowledge management or content strategy
<\/li>
<\/ul>
Audience<\/strong> <\/p>
- Knowledge managers constructing structured information repositories <\/li>
- Content strategists developing interconnected knowledge systems <\/li>
- IT professionals managing organisational knowledge within Microsoft 365 <\/li> <\/ul>
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 2600 € + VAT*
Contact us for an exact quote and to hear our latest promotions
Testimonials (1)
well-prepared training, interesting topics
