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 Duration 42 hours

Course Outline

Beginner Level – Grasping AI Concepts and ChatGPT Fundamentals

Introduction to Artificial Intelligence

  • Defining Artificial Intelligence (AI)
  • Core concepts: machine learning, deep learning, and natural language processing
  • Practical AI applications in corporate and daily contexts

Large Language Models (LLMs) and ChatGPT

  • Understanding the mechanics of LLMs
  • Overview of ChatGPT and its primary capabilities
  • Comparing different versions of ChatGPT and their distinct features

Initiating Use with ChatGPT

  • Accessing ChatGPT and navigating the user interface
  • Comprehending prompts, responses, and model context
  • Constructing initial prompts: basic scenarios and inherent limitations

Practical Use for Daily Tasks

  • Leveraging ChatGPT for writing, summarization, and ideation
  • Generating templates, emails, and reports using ChatGPT
  • Utilizing ChatGPT for scheduling assistance and communication support

Ethical Usage and Best Practices

  • Navigating bias, data privacy, and ethical considerations
  • Establishing realistic expectations for accuracy and verification
  • Practical application: exercises in AI-assisted decision-making

Intermediate Level – Enhancing Productivity via ChatGPT

Prompt Engineering and Refinement

  • Structuring prompts for consistent and predictable results
  • Effectively utilizing examples, roles, and constraints
  • Refining ChatGPT outputs through iterative feedback

Integrating ChatGPT with Productivity Suites

  • Synching ChatGPT with Google Workspace (Docs, Sheets, Gmail)
  • Connecting ChatGPT with Microsoft 365 (Word, Excel, Teams)
  • Automating document creation, meeting notes, and task management

Applications in Agile and Technical Processes

  • Generating and refining user stories and acceptance criteria
  • Drafting sprint documentation and retrospectives
  • Supporting backlog refinement and task estimation processes

Collaborative AI Workflows

  • Facilitating team-based prompting and feedback loops
  • Developing a shared organizational AI knowledge base
  • Group exercises: simulating real-world AI-assisted tasks

Practical Exercises and Case Studies

  • Utilizing ChatGPT as a meeting assistant
  • Employing ChatGPT as a writing coach
  • Partnering with ChatGPT for process improvement brainstorming

Advanced Level – Customization, Integration, and Governance

AI Applications in Development and Data Projects

  • Generating and refactoring code with ChatGPT
  • Utilizing ChatGPT for API documentation and test scripts
  • Applying ChatGPT to assist with SQL queries and data analysis

Customizing and Extending ChatGPT Capabilities

  • Creating Custom GPTs for specific organizational needs
  • Leveraging plugins and integrations for expanded functionality
  • Exploring the OpenAI API for automation and workflow integration

Security, Ethics, and Governance Frameworks

  • Establishing corporate policies for AI usage
  • Ensuring data security and responsible AI deployment
  • Adhering to privacy standards and regulatory compliance

Developing AI-Driven Solutions

  • Designing AI-powered productivity dashboards
  • Integrating ChatGPT with enterprise systems via APIs
  • Automation use cases: reporting, data validation, and analytics

Capstone Project: AI in Practice

  • Identifying a genuine organizational challenge
  • Designing and implementing an AI-based solution utilizing ChatGPT
  • Presenting findings and gathering peer feedback

Summary and Future Directions

Requirements

  • Proficiency in general computer operation
  • Practical experience with text-based applications or office suites
  • Familiarity with digital collaboration platforms

Target Audience

  • Administrative professionals
  • Technical personnel
  • Project managers and software developers

Custom Corporate Training

Training solutions designed exclusively for businesses.

  • Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
  • Flexible Schedule: Dates and times adapted to your team's agenda.
  • Format: Online (live), In-company (at your offices), or Hybrid.
Investment

Price per private group, online live training, starting from 6500 € + VAT*

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