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Course Outline

Beginner Phase – AI Fundamentals and ChatGPT Onboarding

Foundations of Artificial Intelligence

  • Defining Artificial Intelligence (AI)
  • Core concepts: machine learning, deep learning, and natural language processing
  • Practical AI applications in corporate and daily contexts

Large Language Models (LLMs) and the ChatGPT Architecture

  • How LLMs function internally
  • An overview of ChatGPT’s primary capabilities
  • Comparing various ChatGPT versions and their distinct features

Initiating the ChatGPT Experience

  • Accessing the platform and navigating the user interface
  • Comprehending prompts, system responses, and model context
  • Formulating initial prompts: basic scenarios and inherent limitations

Practical Utility for Daily Operations

  • Leveraging ChatGPT for drafting, summarization, and ideation
  • Generating templates, correspondence, and formal reports
  • Utilizing ChatGPT for scheduling support and communication assistance

Ethical Usage and Best Practices

  • Addressing bias, data privacy, and responsible deployment
  • Establishing realistic expectations for accuracy and verification
  • Practical session: Exercises in AI-assisted decision-making

Intermediate Phase – Enhancing Efficiency with ChatGPT

Prompt Engineering and Optimization Strategies

  • Structuring prompts to achieve consistent and predictable results
  • Effectively utilizing examples, role-playing, and constraints
  • Refining outputs through iterative feedback loops

ChatGPT Integration with Productivity Ecosystems

  • Linking ChatGPT with Google Workspace components (Docs, Sheets, Gmail)
  • Combining ChatGPT with Microsoft 365 tools (Word, Excel, Teams)
  • Streamlining document creation, meeting notes, and task management

Application in Agile and Technical Processes

  • Generating and refining user stories and acceptance criteria
  • Drafting sprint documentation and retrospective insights
  • Supporting backlog refinement and task estimation efforts

Collaborative AI Workflows

  • Implementing team-based prompting strategies and feedback mechanisms
  • Developing a centralized shared AI knowledge base
  • Group exercise: Simulating real-world AI-assisted tasks

Practical Application and Case Studies

  • Utilizing ChatGPT as a meeting support tool
  • Employing ChatGPT as a writing coach and editor
  • Partnering with ChatGPT for brainstorming and process optimization

Advanced Phase – Customization, Integration, and Governance

AI in Development and Data Engineering

  • Generating and refactoring code snippets with ChatGPT
  • Utilizing ChatGPT for API documentation and test script generation
  • Applying ChatGPT to support SQL queries and data analysis tasks

Customizing and Extending ChatGPT Capabilities

  • Building Custom GPTs tailored for specific organizational needs
  • Leveraging plugins and integrations to expand functionality
  • Exploring the OpenAI API for advanced automation and workflow design

Security, Ethics, and Corporate Governance

  • Formulating corporate AI usage policies
  • Ensuring data security and responsible AI implementation
  • Maintaining compliance with privacy laws and regulatory standards

Architecting AI-Driven Solutions

  • Designing productivity dashboards powered by AI
  • Integrating ChatGPT with enterprise business systems via APIs
  • Automation scenarios: Reporting, data validation, and analytical insights

Capstone Project: Implementing AI in Practice

  • Identifying a genuine organizational challenge
  • Designing and deploying an AI-based solution leveraging ChatGPT
  • Presenting outcomes and gathering peer reviews

Conclusion and Future Directions

Requirements

  • Proficiency in general computer operations
  • Practical experience with text-based software or office suites
  • Knowledge of online collaboration platforms

Target Audience

  • Administrative and support specialists
  • Technical personnel
  • Project managers and software developers
 42 Hours

Custom Corporate Training

Training solutions designed exclusively for businesses.

  • Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
  • Flexible Schedule: Dates and times adapted to your team's agenda.
  • Format: Online (live), In-company (at your offices), or Hybrid.
Investment

Price per private group, online live training, starting from 6500 € + VAT*

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