Fundamentals of the Business Analyst (BA) Role Training Course

Business analysis is the process of studying, understanding, and defining business needs in order to develop solutions that meet those needs. It is a key element in the process of managing change within an organization and designing new business solutions. Business analysis aims to ensure that technological, process, or organizational solutions meet business goals and needs. It is a key element in ensuring the effectiveness of projects and changes within an organization, by ensuring that implemented solutions are accurate, feasible, and fully aligned with business requirements.

This workshop is tailored for seasoned Business Analysts, Product Owners, and User Researchers aiming to master advanced techniques that generate tangible business value. Through practical exercises and real-world tools, participants will learn to analyse complex data, streamline processes, engage stakeholders effectively, and translate strategic goals into actionable outcomes using OKRs. By the end of the course, attendees will possess a clear toolkit to enhance their impact and deliver measurable results.

This course is designed to equip business analysts with the skills needed to thrive on Agile projects. Participants will learn how to collaborate effectively with the development team, Product Owner, Scrum Master, and customers to streamline the development process. The course includes a hands-on mock project where attendees can practice handling common scenarios.

This instructor-led, live training in Portugal (online or onsite) is designed for individuals at beginner, intermediate, or advanced levels who wish to use generative AI tools to support the daily work of a business analyst, including analysis, documentation, information structuring, and stakeholder communication.

Upon completion of this training, participants will be able to:

• Understand the actual capabilities and limitations of GenAI models (such as hallucinations and context windows).
• Utilize AI as an advanced tool to support cognitive and analytical processes.
• Learn how to create precise requirement structures and technical documents using AI.
• Accelerate conceptual work, from hypothesis generation to drafting documentation.
• Critically evaluate the quality and substantive accuracy of AI-generated outputs.
• Gain knowledge on the safe and ethical use of AI tools concerning corporate data.

Cost-effectiveness analysis (CEA) provides a systematic approach to comparing different options by analysing the link between the resources invested and the results achieved.

This instructor-led live training, available both online and in-person, is designed for intermediate-level professionals seeking to apply cost-effectiveness methodologies to facilitate informed, rational, and evidence-based decision-making across various industries.

Upon completion of this course, participants will be able to:

• Formulate cost-effectiveness questions and set appropriate evaluation criteria.
• Identify, categorise, and quantify relevant costs and outcomes for diverse situations.
• Utilise analytical frameworks to compare options using cost-effectiveness ratios.
• Evaluate uncertainty, verify assumptions, and clearly communicate evaluation findings.

Course Format

• Guided presentations reinforced with real-world case studies.
• Hands-on exercises to strengthen analytical skills.
• Interactive problem-solving within a structured workshop environment.

Customisation Options

• Bespoke versions of this training can be arranged upon request.

This instructor-led, live training in Portugal (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level individuals who wish to integrate Strategic Agility and Quality Assurance, ensuring that quality becomes a catalyst for strategy rather than a hurdle, and that agility is grounded in repeatable, high-quality processes.

In modern business, organizations often face a "Trade-off Paradox": the faster they try to adapt to market changes, the more their quality standards tend to slip. Conversely, rigid quality processes often slow down innovation.

Strategic Agility addresses the problem of organizational "inertia"—the inability to react to environmental volatility. Quality Assurance addresses the risks of "process decay" during rapid scaling or pivoting.

By the end of this training, participants will be able to:

• Understand the concept of strategic agility.
• Connect strategy with operational activities.
• Identify areas requiring quality control.
• Apply basic quality assurance mechanisms

Insurance in the Digital Era provides a practical overview of how digital transformation is reshaping products, operations, and customer engagement within the insurance sector.

This instructor-led, live training (available online or onsite) is designed for intermediate-level insurance professionals seeking to understand and apply digital technologies, data-driven strategies, and innovation frameworks to modernize their insurance offerings and operations.

Upon completion of this training, participants will be able to:

• Explain the role of AI, Big Data, IoT, and automation in modern insurance workflows.
• Identify InsurTech trends and understand their impact on the insurance ecosystem.
• Design customer-centric strategies enabled by digital tools and data insights.
• Apply data-driven approaches to risk management and decision making.
• Develop an innovation and change management approach suitable for insurers.
• Assess real-world case studies and translate lessons into local initiatives.

Format of the Course

• Interactive lecture and discussion.
• Case study analysis and group workshops.
• Practical exercises and action planning for participants’ organizations.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This foundational course caters to professionals engaged in the intersection of Requirements Engineering and Agile methodologies. It is designed for individuals in roles such as project or IT management, domain experts, system analysts, software developers, Scrum Masters, Product Owners, and members of Agile-centric organizations.

RE@Agile draws inspiration from both IREB’s perspective on Agile values and the Agile interpretation of Requirements Engineering values. The curriculum covers the classification and assessment of Requirements Engineering artifacts and techniques within Agile contexts, as well as Agile artifacts and techniques within Requirements Engineering frameworks. It also examines essential process elements in Agile product development, highlighting the rationale for adopting Agile in development processes.

A key focus is the synergy between Requirements Engineering and Agile, exploring Agile principles applicable to Requirements Engineering and the Agile mindset in relation to core Requirements Engineering values.

The Examination

This course serves as the foundation for the RE@Agile Primer examination. Two assessment options are available:

• A proctored multiple-choice examination leading to an official RE@Agile Primer certificate, comparable to the CPRE Foundation and Advanced Level exams, but with a duration of 40 minutes.
• An online multiple-choice self-assessment providing confirmation of participation.

This Advanced Level Module, RE@Agile, is designed for Requirements Engineers and agile practitioners. It focuses on understanding and applying practices and techniques from the Requirements Engineering discipline within agile development processes. Additionally, it covers the comprehension and application of concepts, techniques, and essential process elements of agile approaches in Requirements Engineering processes. >

The Examination

This course prepares you for the Advanced Level certification exams in:

• RE@Agile - Practitioner (the certificate is awarded based on a multiple-choice exam)
• RE@Agile - Specialist (the certificate is awarded based on a written assignment)

This three-day course is offered as a live, instructor-led session, available either online (remote) or onsite (in a classroom setting).

The curriculum provides methods and best practices for Requirements Engineering that can be implemented in any organization, irrespective of the business domain, with a specific focus on the elicitation (or extraction) of requirements and their consolidation (negotiation and integration).

The course content is also designed to prepare participants for the Advanced level certification exam.

Who is this course for?

Professionals with career profiles such as Requirements Engineering, business analysis, business engineering, and organizational design, who wish to expand their knowledge and skills in the area of requirements elicitation.

Examination:

Additional exam fees are charged when applicable.

The “IREB Certified Professional for Requirements Engineering – Advanced Level (Elicitation)” exam consists of:

CPRE Advanced Level (Modeling) – Practitioner

• The exam to achieve the Requirements Elicitation - Practitioner - certificate
  consists of a multiple-choice format.

CPRE Advanced Level (Modeling) – Specialist

• The exam to achieve the Requirements Elicitation - Specialist - certificate consists of
  a written assignment.

This 3-day course is delivered via live instructor-led sessions, available either online (remote) or onsite (classroom).

Who is this course for:

The Advanced Requirements Management course is designed for professionals in requirements engineering, business analysis, business engineering, organizational design, and related fields who wish to deepen their knowledge and skills in requirements management.

Examination:

Additional exam fees may apply.

The “IREB Certified Professional for Requirements Engineering – Advanced Level (Management)” exam consists of:

CPRE Advanced Level (Management) – Practitioner

• The exam to achieve the Requirements Management - Practitioner - certificate
  consists of a multiple-choice exam.

CPRE Advanced Level (Management) – Specialist

• The exam to achieve the Requirements Management - Specialist - certificate consists of
  a written assignment.

This three-day course is conducted as a live, instructor-led session, available either online (remote) or onsite (classroom).

Through practical exercises, this training will help you become more adept at efficiently modeling information structures, functions, behaviors, and scenarios.

Upon completing the training, you will have the opportunity to take the exam to qualify as an “IREB® Certified Professional for Requirements Engineering – Advanced Level, Requirements Modeling”.

Who is this course for?

Requirements managers, business analysts, system and software analysts (systems engineers), and project managers.

Examination:

Additional exam fees may apply where relevant.

The “IREB Certified Professional for Requirements Engineering – Advanced Level (Modeling)” exam comprises:

CPRE Advanced Level (Modeling) – Practitioner

• The exam to obtain the Requirements Modeling - Practitioner certificate
  is a multiple-choice test.

CPRE Advanced Level (Modeling) – Specialist

• The exam to obtain the Requirements Modeling - Specialist certificate
  is a written assignment.

Requirements Engineering (RE) is a fundamental discipline in software and systems development, dedicated to identifying, documenting, and managing stakeholder needs and constraints to ensure project success.

This instructor-led, live training (available online or onsite) targets intermediate-level professionals aiming to deepen their understanding of practical Requirements Engineering while preparing for the IREB CPRE – Foundation Level certification exam.

Upon completing this training, participants will be able to:

• Understand and apply the core concepts and terminology defined by the IREB CPRE Foundation syllabus.
• Identify and elicit requirements using effective, context-appropriate techniques.
• Model, document, and validate requirements for real-world projects.
• Manage requirements changes, traceability, and prioritization throughout the project lifecycle.
• Utilize Requirements Engineering tools and best practices to enhance communication and project outcomes.
• Be fully prepared to take and pass the IREB CPRE – Foundation Level certification exam.

Course Format

• Interactive lectures and discussions.
• Case-based exercises and collaborative workshops.
• Exam preparation sessions and practice questions.

Customization Options

• Additional modules or industry-specific case studies can be included upon request.

This course is delivered as live instructor-led, either online (remote) or onsite (classroom).

The Certified Professional for Requirements Engineering (CPRE) is a certificate aimed at individuals working in Requirements Engineering, Business Analysis and Testing. The course covers the fundamentals of the Requirements Engineering domain, methodology and available techniques.

The certification scheme is developed by the IREB, and the CPRE exam can be taken at approved certification bodies.

Who is this course for ?

Everyone working with Requirements Engineering, Business Analysis, software and systems development. The Foundation Level encompasses the elicitation of requirements with appropriate documentation, requirements verification and validation as well as their management throughout the end-to-end product life-cycle.

By the end of this training, participants will be:

• familiar with the terminology of Requirements Engineering / Business Analysis and Requirements Management
• understand the basic techniques and methods of Requirements Engineering and their application
• familiar with the most established notations for requirements.

This instructor-led, live training in Portugal (online or onsite) is aimed at persons who wish to understand requirements analysis and conduct requirements analysis efficiently and accurately using analysis techniques for their projects.

By the end of this training, participants will be able to:

• identify different types of requirements.
• understand the overall concepts of, and activities within, requirements analysis.
• be familiar with the requirements analysis methodology.
• use different requirements analysis techniques to their advantage.
• structure requirements in order to communicate efficiently with architects and developers through an iterative requirement gathering process.