Fundamentals of the Business Analyst (BA) Role Training Course

Business analysis is the process of studying, understanding, and defining business needs in order to develop solutions that meet those needs. It is a key element in the process of managing change within an organization and designing new business solutions. Business analysis aims to ensure that technological, process, or organizational solutions meet business goals and needs. It is a key element in ensuring the effectiveness of projects and changes within an organization, by ensuring that implemented solutions are accurate, feasible, and fully aligned with business requirements.

This workshop is tailored for seasoned Business Analysts, Product Owners, and User Researchers aiming to master advanced techniques that generate tangible business value. Through practical exercises and real-world tools, participants will learn to analyse complex data, streamline processes, engage stakeholders effectively, and translate strategic goals into actionable outcomes using OKRs. By the end of the course, attendees will possess a clear toolkit to enhance their impact and deliver measurable results.

This live, instructor-led course in Portugal, delivered online or onsite, targets professionals at all skill levels seeking to integrate generative AI tools into their daily business analysis routines. This includes enhancing analysis, refining documentation, structuring information, and improving stakeholder communication.

By the conclusion of this training, participants will be capable of:

• Understanding the actual capabilities and boundaries of GenAI models, such as hallucinations and context windows.
• Utilizing AI as a high-level tool to support thinking and analytical procedures.
• Creating accurate requirement structures and technical documents with AI assistance.
• Speeding up conceptual tasks, from generating hypotheses to drafting documentation.
• Evaluating the quality and substantive correctness of AI-generated outputs with intentionality.
• Acquiring knowledge on the safe and ethical utilization of AI tools regarding corporate data.

This instructor-led, live training in Portugal (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level individuals who wish to integrate Strategic Agility and Quality Assurance, ensuring that quality becomes a catalyst for strategy rather than a hurdle, and that agility is grounded in repeatable, high-quality processes.

In modern business, organizations often face a "Trade-off Paradox": the faster they try to adapt to market changes, the more their quality standards tend to slip. Conversely, rigid quality processes often slow down innovation.

Strategic Agility addresses the problem of organizational "inertia"—the inability to react to environmental volatility. Quality Assurance addresses the risks of "process decay" during rapid scaling or pivoting.

By the end of this training, participants will be able to:

• Understand the concept of strategic agility.
• Connect strategy with operational activities.
• Identify areas requiring quality control.
• Apply basic quality assurance mechanisms

This instructor-led live training in Portugal delves into practical Requirements Engineering concepts, elicitation techniques, and documentation methods. It offers comprehensive exam preparation to assist participants in mastering the IREB CPRE syllabus and successfully passing the Foundation Level certification.

This instructor-led, live training in Portugal (online or onsite) is aimed at persons who wish to understand requirements analysis and conduct requirements analysis efficiently and accurately using analysis techniques for their projects.

By the end of this training, participants will be able to:

• identify different types of requirements.
• understand the overall concepts of, and activities within, requirements analysis.
• be familiar with the requirements analysis methodology.
• use different requirements analysis techniques to their advantage.
• structure requirements in order to communicate efficiently with architects and developers through an iterative requirement gathering process.