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 Duration 21 hours

Course Outline

Defining Business Analysis

Overview of the business analysis discipline

  • Key roles and responsibilities
  • Differentiating between business analysis and other related fields

Introduction to the business analysis framework

  • The framework and the Business Analysis Body of Knowledge® (BABOK®)
  • Industry best practices from the International Institute of Business Analysis (IIBA®)

Capturing Business Requirements through Elicitation

Gathering business needs at the organisational or departmental level

  • Conducting needs analysis
  • Selecting the most appropriate elicitation techniques
  • Performing enterprise-level contextual analysis using strategic, tactical, and operational tools

Identifying the nine elicitation techniques

  • Verifying the necessary steps for information gathering
  • Recording and confirming elicitation outcomes

Conducting Enterprise Analysis

Analyzing the business landscape

  • Categorizing and prioritizing business needs and issues using affinity diagrams
  • Assessing business capabilities and identifying gaps

Detecting problems and finding opportunities

  • Uncovering the root causes of problems
  • Discovering opportunities for growth
  • Identifying elements of the initial solution scope
  • Developing action-oriented business initiatives to address business needs and opportunities

Measuring the feasibility of options

  • Using the 2x2 analysis grid
  • Utilizing prioritization matrices
  • Predicting project benefits and costs

Documenting critical project parameters

  • Creating SMART project objectives
  • Specifying critical project elements and deliverables

Planning and Monitoring the Business Analysis Process

Planning for requirements analysis

  • Documenting assumptions, ground rules, and templates
  • Creating a requirements development plan to guide and manage the process
  • Developing the communication plan

Performing stakeholder analysis

  • Identifying key stakeholders
  • Analyzing the impact stakeholders have on a project

Developing a change management process

  • Establishing a baseline for your plan
  • Adhering to the defined change management process
  • Managing the change control process

Managing and Communicating Requirements

Analyzing requirements

  • Validating, prioritizing, and organizing requirements
  • Defining the requirements document
  • Identifying key relationships using traceability

Executing the communication plan

  • Addressing common pitfalls typically encountered during requirements development
  • Validating the requirements document with key stakeholders
  • Managing stakeholder agreement and conflict

Assessing and Validating Solutions

Allocating requirements

  • Optimizing business value
  • Evaluating dependencies between individual requirements

Assessing organisational readiness

  • Identifying organisational capability gaps
  • Defining business and technical organisational impacts

Developing Business Analysis Competencies

  • Going beyond the mechanics of analysis
  • Applying the IIBA® Business Analysis Competency framework

Requirements

This course is designed for individuals seeking a comprehensive understanding of the key tasks and techniques involved in business analysis, or for those who require the ability to effectively evaluate business options and outcomes.

Custom Corporate Training

Training solutions designed exclusively for businesses.

  • Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
  • Flexible Schedule: Dates and times adapted to your team's agenda.
  • Format: Online (live), In-company (at your offices), or Hybrid.
Investment

Price per private group, online live training, starting from 3900 € + VAT*

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