Claude AI Training in Maia

This live, instructor-led training in Maia enables beginners to integrate Claude AI into customer support and service operations. Participants will master triage automation, draft responses with consistent tone, and embed AI into current workflows through practical, hands-on exercises.

This live training on Claude AI in Maia enables professionals to utilize the tool effectively for data analysis and business intelligence tasks. The curriculum covers exploratory data analysis, SQL generation, and dashboard design via natural language prompting, with the goal of streamlining workflows and enhancing the extraction of insights from business data.

This instructor-led, live training in Maia (online or onsite) is designed for intermediate-level researchers, analysts, and knowledge workers eager to harness Claude AI for processing vast amounts of data, synthesizing complex information, and automating research workflows.

Upon completion of this training, participants will be equipped to:

• Utilize Claude AI for conducting literature reviews and synthesizing research.
• Generate concise summaries of reports, research papers, and extensive documents.
• Identify key insights and emerging trends within both structured and unstructured data.
• Seamlessly integrate Claude AI into established research and knowledge management processes.

This instructor-led, live training in Maia (online or on-site) is aimed at beginner-level to intermediate-level content creators, writers, and marketers who want to leverage Claude AI for content generation, editing, and summarization to enhance blogs, reports, and marketing materials.

By the end of this training, participants will be able to:

• Use Claude AI for content brainstorming and idea expansion.
• Enhance writing with AI-assisted editing and proofreading.
• Generate summaries for long-form content and reports.
• Automate marketing copy creation for different platforms.

This instructor-led, live training in Maia (online or onsite) is designed for intermediate-level software developers and AI engineers who wish to integrate Claude AI into their applications, build AI-powered chatbots, and enhance software functionality with AI-driven automation.

By the end of this training, participants will be able to:

• Use the Claude AI API to integrate AI into applications.
• Develop AI-driven chatbots and virtual assistants.
• Enhance applications with AI-powered automation and NLP.
• Optimize and fine-tune Claude AI models for different use cases.

This instructor-led live training in Maia (online or onsite) is designed for beginner-level professionals who wish to integrate Claude AI into their daily workflows to improve efficiency and automation.

By the end of this training, participants will be able to:

• Use Claude AI for automating repetitive tasks and streamlining workflows.
• Enhance personal and team productivity using AI-powered automation.
• Integrate Claude AI with existing business tools and platforms.
• Optimize AI-driven decision-making and task management.

This instructor-led, live training in Maia (online or onsite) is tailored for beginner-level business professionals, customer support teams, and technology enthusiasts eager to grasp the fundamentals of Claude AI and apply it to business contexts.

Upon completion of this training, participants will be able to:

• Grasp Claude AI’s capabilities and practical use cases.
• Set up and interact with Claude AI effectively.
• Automate business workflows using conversational AI.
• Improve customer engagement and support through AI-driven solutions.

A two-day course tailored for developers who already utilise AI coding tools such as Cursor, Claude Code or Copilot. It covers delegating complete tasks to agents, building the personalisation stack (Rules, AGENTS.md, Skills, MCP, Agents), connecting and building MCP servers, running agents in parallel, and a structured agentic workflow. The material is tool-agnostic. It follows the Foundations course.

This two-day introductory course explores AI-assisted software development for beginners, including those with minimal or no coding experience. It explains the underlying mechanics of these tools, teaches how to guide them effectively through prompting, and demonstrates practical applications in common scenarios: creating small projects from the ground up, integrating with existing codebases, and evaluating outcomes. The content is tool-agnostic, making it applicable to platforms like Cursor, Claude Code, and Copilot. This course serves as a prerequisite for the advanced Agentic AI Development: Advanced Workflows module.

This two-stage professional development course is tailored for software engineering teams looking to embed AI-driven workflows into their daily operations through the use of Claude Code.

This live, instructor-led training in Maia is tailored for intermediate-level developers aiming to design, construct, and test AI agents using the Claude API and the Agent SDK.

By the end of the session, participants will be capable of:

• Making Messages API calls that include system prompts, structured outputs, and streaming
• Defining tools and implementing a dependable tool-use loop
• Integrating agents with external systems through MCP servers
• Creating and executing agents via the Claude Agent SDK, including the use of permissions and subagents
• Minimising costs and latency by utilising prompt caching and sensible context handling
• Testing, logging, and monitoring agent behaviour using a small evaluation set

This live, instructor-led training in Maia is tailored for intermediate to advanced developers and tech leads looking to configure and scale Claude Code for reliable team usage.

By the end of the training, participants will be able to:

• Structure CLAUDE.md files, settings, and permissions for repositories and teams
• Create custom subagents with focused roles and tool access
• Write hooks that enforce formatting, tests, and safety rules automatically
• Package recurring workflows as Skills, slash commands, and plugins
• Connect Claude Code to external systems through MCP servers
• Run Claude Code non-interactively in scripts and CI pipelines, and review its output critically

This live, instructor-led course in Maia is tailored for business users seeking to build simple internal tools and prototypes without writing code.

By the conclusion of this training, participants will have the ability to:

• Describe a small tool’s functionality so that AI can construct it
• Construct a working prototype using Lovable
• Utilize Claude Code for simple helper tools with guided support
• Determine when a prototype requires assistance from a developer

This instructor-led live session in Maia is designed for knowledge workers and managers aiming to delegate entire task cycles to Claude.

Following this training, participants will be equipped to:

• Grasp the independent functionality of Claude Cowork
• Entrust research, document, and file-related responsibilities
• Orchestrate the planning, assessment, and adjustment of delegated work
• Understand operational limits and adhere to safe usage protocols

Instead of responding to individual prompts, Claude Cowork handles end-to-end tasks such as research, document creation, and file management. This course focuses on crafting effective assignments, validating plans, and reviewing outcomes. Participants will delegate three practical tasks and configure a recurring scheduled task.

Designed as an instructor-led, live training session in Maia, this course is tailored for knowledge workers, assistants, and project or department heads seeking to entrust complete workflows to Claude rather than engaging in iterative dialogue.

Upon completion of this training, participants will be equipped to:

• Distinguish between conversational interactions and delegated work within Cowork
• Structure assignments by defining objectives, resources, constraints, and acceptance criteria
• Generate documents, spreadsheets, and presentations from existing folder contents
• Delegate research processes from initial inquiry to final report generation
• Leverage plugins, skills, and connectors within the Cowork environment
• Establish approval checkpoints, backup protocols, and secure folder access controls

Course Structure

• Duration: 1 day (7 hours)
• Interactive sessions led by a trainer, including discussions and hands-on exercises based on participants' specific use cases
• Day 1 Deliverables: Each participant will have delegated three real-world tasks to Cowork, assessed the outputs, and implemented a scheduled task.

Customization Opportunities

• Contact us to discuss and arrange customized training options for this course.

Claude extends well beyond a simple chat interface: projects, artifacts, skills, connectors, and Cowork can automate recurring tasks across administration, finance, purchasing, and HR. This two-day course demonstrates how these components integrate and guides you in setting them up for your specific use cases. Participants will conclude with a functional project, a custom skill, and a routine ready for immediate application in the following week.

This live, instructor-led training in Maia is designed for: Employees in administration, finance, purchasing, HR, project, and process management who are currently using or introducing Claude in their organization and aim to leverage features beyond basic chat interactions.

Upon completion of this training, participants will be capable of:

• Differentiating Claude's models and interfaces to select the most suitable option for each task
• Configuring projects with instructions and knowledge files to eliminate the need to start from scratch for every interaction
• Leveraging artifacts to generate reports, tables, summaries, and small interactive tools
• Creating, testing, and sharing custom skills for repetitive tasks
• Establishing connectors for mailboxes, calendars, and file storage, while intentionally restricting access
• Delegating tasks to Claude Cowork and routines, and reviewing the outputs
• Establishing team rules for data protection, review processes, and shared templates

Course Structure

• Duration: 2 days (7 hours per day)
• Interactive sessions led by a trainer, featuring discussions and hands-on exercises tailored to participants' own use cases
• Day 1 Deliverable: Each participant will have a configured project for their use case, two refined templates, and an initial artifact developed from real data.
• Day 2 Deliverable: Each participant will leave with a functional skill, a connected connector, a configured routine, and a 30-day implementation plan.

Customization Options

• To request a tailored training session for this course, please contact us to make arrangements.

This instructor-led, live training in Maia (online or onsite) is aimed at senior leaders and executives who wish to harness Claude as a strategic business assistant to enhance decision-making, accelerate planning and build competitive advantage through AI-augmented leadership.

Claude Code is not merely a code-completion tool — it acts as a terminal-native development agent capable of reading your entire codebase, planning multi-step changes, executing tests, and driving tasks from a single instruction to a functional outcome. This one-day workshop provides participants with structured, hands-on experience: configuring Claude Code for real-world projects, writing precise delegations that yield reviewable results, leveraging CLAUDE.md as persistent project memory, and integrating internal tools via the Model Context Protocol.

This instructor-led live training in Maia is designed for intermediate-level developers who wish to take a project from idea to a deployed, production-ready application using Claude Code.

By the end of this training, participants will be able to:

• Configure Claude Code and guide it effectively using a CLAUDE.md file.
• Scaffold an application and integrate data sources and a CMS.
• Build tests and run quality assurance with subagents.
• Set up automated deployment to Vercel or Cloud Run.

This live, instructor-led training in Maia is intended for teams aiming to align their knowledge and standardize workflows in Claude.

By the conclusion of the session, participants will be able to:

• Establish Claude Projects that reflect team knowledge
• Build reusable Skills to automate recurring tasks
• Utilize Artifacts for document creation, overviews, and simple utilities
• Adopt unified working practices across the team

Skills allow you to convert recurring tasks into reusable procedures that Claude follows with complete consistency. This course demonstrates how to identify the right tasks, write effective skills, test them, and share them within your team. Each participant will build and test a skill for a specific real-world task.

This live, instructor-led training in Maia is aimed at: Specialist users and key stakeholders who want to manage recurring tasks with consistent quality using Claude.

By the end of this training, participants will be able to:

• Understand what a skill is and how it differs from a project, an instruction, and an agent
• Identify tasks that are worth converting into a skill
• Write a skill including description, workflow, examples, and templates
• Test skills on real cases and refine them
• Distribute, version, and maintain skills within the team
• Combine skills with connectors and Cowork

Course Format

• Duration: 1 day (7 hours)
• Interactive training with a trainer, discussions, and hands-on exercises using participants' own use cases
• Outcome, Day 1: Each participant will have a tested skill for a real, recurring task shared with the team, plus a list of further candidates.

Course Customisation Options

• To request a customised training for this course, please contact us to arrange details.

Departments such as administration, accounting, legal, procurement, warehousing, and customer service can significantly reduce time consumption by configuring Claude to align with their specific documentation and operational routines. This modular course integrates a common foundation day with specialized department days focused on authentic documents. Each team departs with at least one optimized workflow ready for immediate implementation in the following week.

Delivered by a live instructor (online or on-site) in Maia, this training is designed for teams in administration, accounting, legal, procurement, warehousing, and customer service within mid-sized organizations, catering to skill levels from novice to advanced.

Upon completing this training, participants will be equipped to:

• Leverage Claude for department-specific operational tasks, extending beyond basic chatbot interactions
• Develop tailored projects and knowledge bases for their respective departments
• Utilize Claude to review, compare, and extract data from contracts, invoices, and receipts
• Accelerate the preparation of inquiries, quotations, and multilingual customer communications while maintaining consistent quality
• Integrate Claude with Outlook and file storage systems to automate initial recurring workflows
• Establish at least one streamlined workflow per department, ensuring efficiency gains from the following week

Course Structure

• Duration: 3 days, modular format (one shared foundation day and two department-specific days)
• Interactive sessions featuring live instruction, discussion, and hands-on exercises based on participants’ actual use cases
• Day 1 Outcome: All participants achieve confident proficiency with Claude, and each team establishes a departmental project using real documents.
• Day 2 Outcome: Administration and finance teams each implement one workflow enhanced by Claude and validate a specific skill.
• Day 3 Outcome: Each department finalizes at least one concrete, faster workflow and identifies the next steps toward automation.

Customization Options

• For tailored training aligned with this course, please contact us to arrange the details.

This instructor-led, live training in Maia (online or onsite) is aimed at software developers and engineering teams who wish to use Claude Code to accelerate development cycles, improve code quality, and automate repetitive programming tasks.

By the end of this training, participants will be able to install and configure Claude Code, edit multi-file codebases with natural language, leverage approval modes, and integrate with Git and CI/CD.