Course Outline
Introduction to Windows 11
- Overview of features and editions.
- User interface and new usability improvements.
- Deployment and upgrade paths.
Supporting Windows 11 Installation
- Installation requirements and methods.
- Upgrade considerations and clean install procedures.
- Driver compatibility and updates.
Troubleshooting Startup and Performance Issues
- Boot issues and recovery tools.
- Safe Mode, System Restore, and Startup Repair.
- Performance monitoring and optimization.
Managing Devices and Drivers
- Device Manager and driver updates.
- Troubleshooting hardware issues.
- Peripheral compatibility and configuration.
Application Support and Troubleshooting
- Installing and managing applications.
- Compatibility settings and App Installer.
- Common application troubleshooting techniques.
Networking and Connectivity
- Configuring network settings.
- Troubleshooting Wi-Fi, Ethernet, and VPN.
- Network diagnostics and logging.
Managing Security and Updates
- Windows Security and antivirus configuration.
- Firewall rules and advanced settings.
- Windows Update configuration and troubleshooting.
Managing User Profiles and Settings
- User account types and profile management.
- Syncing settings with Microsoft accounts.
- Data backup and file recovery.
System Maintenance and Recovery
- System reset and recovery options.
- Using recovery drive and installation media.
- Backup and restore using File History and OneDrive.
Summary and Next Steps
Requirements
- Experience with Windows client operating systems.
- A foundational understanding of basic networking concepts.
- Familiarity with Active Directory and Microsoft 365.
Audience
- Desktop support technicians.
- Help desk professionals.
- IT support specialists tasked with troubleshooting Windows environments.
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 6500 € + VAT*
Contact us for an exact quote and to hear our latest promotions
Testimonials (2)
It was done at our pace, speeding through areas we know, while slowing down and giving more information where we needed.
Kevin Stanley - Chugachmiut
Course - Windows Server 2022 for System Administrators
Interactivity, the trainer was willing to help and explain in areas that were difficult. I felt like the training was really useful for me
