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Course Outline

Introduction to Windows Admin Center

  • Overview of Windows Admin Center and its architecture.
  • Connecting to and managing Windows workstations.
  • Understanding roles and capabilities for workstation management.

PowerShell Fundamentals for Technicians

  • PowerShell interface, syntax, and execution policies.
  • Using Cmdlets and pipelines for basic workstation management.
  • Creating and running simple PowerShell scripts.

Remote Management and Automation

  • Managing remote workstations using PowerShell Remoting.
  • Executing remote commands through Windows Admin Center.
  • Managing sessions, credentials, and security considerations.

Working with WMI and CIM

  • Understanding WMI and CIM for system administration.
  • Querying system information from remote computers.
  • Automating system configurations and updates via WMI/CIM.

Integrating with Intune and Autopilot (User Perspective)

  • Overview of Intune and Autopilot for workstation deployment and policy management.
  • Viewing and verifying device compliance and configuration.
  • End-user level troubleshooting and reporting.

Practical Lab: Remote Administration Scenarios

  • Running PowerShell scripts to gather system information remotely.
  • Automating updates, restarts, and diagnostics.
  • Testing connectivity and troubleshooting PowerShell Remoting.

Best Practices and Security

  • Ensuring secure connections and appropriate user permissions.
  • Common pitfalls and troubleshooting tips.
  • Optimizing performance for remote management.

Summary and Next Steps

Requirements

  • Foundational knowledge of Windows operating systems and workstation environments.
  • Practical experience in daily computer support or IT operations.
  • Basic familiarity with command-line interfaces.

Target Audience

  • IT support technicians.
  • Helpdesk and field service operators.
  • Technical staff responsible for workstation management.
 7 Hours

Custom Corporate Training

Training solutions designed exclusively for businesses.

  • Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
  • Flexible Schedule: Dates and times adapted to your team's agenda.
  • Format: Online (live), In-company (at your offices), or Hybrid.
Investment

Price per private group, online live training, starting from 1300 € + VAT*

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