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 Duration 21 hours

Course Outline

Module 1: Introduction and Core Principles

  • Overview of Microsoft Intune and Endpoint Manager
  • Integration with Configuration Manager (co-management, cloud attach)
  • Advantages of modern endpoint management
  • Essential concepts: devices, applications, data, and users
  • Intune architecture, roles, and licensing details

Module 2: Identity and Access Control

  • Key concepts in Microsoft Entra ID and Azure AD
  • Synchronizing data from AD to Entra ID via Azure AD Connect
  • Types of device join: Azure AD Join and Hybrid AD Join
  • Defining roles, groups, and permissions within Intune
  • Conditional Access and its linkage with Intune

Module 3: Device Enrollment Processes

  • Enrollment techniques for Windows, iOS, Android, and macOS
  • Windows Autopilot: underlying concepts, profiles, and workflows
  • Automated enrollment using DEP (Apple) and Zero-touch (Android)
  • Distinguishing between BYOD (Personal) and corporate device management
  • Differences between MDM and MAM (Mobile Device Management and Mobile Application Management)

Module 4: Configuration and Compliance Policies

  • Establishing device compliance policies
  • Setting configuration policies and profiles
  • Implementing device restrictions and security controls
  • Applying App Protection Policies
  • Conditional access policies driven by compliance status

Module 5: Application Management

  • Categorizing applications in Intune: LOB, Win32, Microsoft Store, and web apps
  • Managing deployment, installation, uninstallation, and updates
  • Safeguarding application data
  • Distinguishing application policies from corporate data protection
  • Handling license and assignment management

Module 6: Updates and Patching

  • Integrating Windows Update for Business with Intune
  • Formulating feature and quality update policies
  • Utilizing deployment ring models
  • Tracking and monitoring update status
  • Update strategies suited for corporate environments

Module 7: Security and Protection Measures

  • Microsoft Defender for Endpoint and its integration with Intune
  • Applying Microsoft security baselines and templates
  • Threat protection mechanisms including antimalware and firewall
  • Device encryption via BitLocker and related policies
  • Managing certificates and secure VPN/Wi-Fi profiles

Module 8: Monitoring, Reporting, and Troubleshooting

  • Reviewing dashboards and standard reports
  • Analyzing logs and diagnostics for enrollment and policy issues
  • Leveraging support and troubleshooting tools in Intune
  • Using administration portals such as the device and company portals
  • Configuring alerts and notifications

Module 9: Advanced Scenarios and Integrations

  • Co-management workflows with Configuration Manager
  • Managing devices without traditional enrollment (e.g., Autopilot for existing devices)
  • Integrations with broader Microsoft services like Defender, Azure, and Copilot
  • Automation using PowerShell and the Graph API
  • Developing governance strategies and enterprise-scale structures
  • Best practices for architectural design and implementation

Summary and Path Forward

Requirements

  • Familiarity with Microsoft 365 and Azure environments
  • Hands-on experience with Windows or mobile device management
  • Knowledge of organizational IT security principles

Intended Audience

  • System administrators
  • Endpoint management specialists
  • IT professionals responsible for enterprise device and security policy management

Custom Corporate Training

Training solutions designed exclusively for businesses.

  • Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
  • Flexible Schedule: Dates and times adapted to your team's agenda.
  • Format: Online (live), In-company (at your offices), or Hybrid.
Investment

Price per private group, online live training, starting from 3900 € + VAT*

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