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Course Outline
What is Data-Informed Decision-Making?
- Key definitions and distinctions: data-informed versus data-driven.
- Examples of data-informed decisions in public administration.
- Common sources of evidence in government contexts.
Accessing and Assessing Data
- Identifying relevant metrics, indicators, and reports.
- Evaluating the reliability and completeness of data.
- Understanding data provenance and limitations.
Asking the Right Questions
- Framing decisions and defining information needs.
- What to ask of data teams, analysts, or dashboards.
- Clarifying objectives before diving into data.
Understanding What the Data Says
- Interpreting tables, visualizations, and dashboards.
- Recognizing correlation versus causation.
- Spotting gaps, anomalies, and biases.
Applying Data to Real Decisions
- Using evidence to support or refine a policy recommendation.
- Weighing tradeoffs and risks with partial data.
- Documenting rationale in memos, briefs, or presentations.
Communicating and Defending Decisions
- Storytelling with data for non-technical stakeholders.
- Building transparency into your recommendations.
- Responding to challenges or scrutiny with evidence.
Summary and Next Steps
Requirements
- General experience in public policy, program delivery, or service management.
- Familiarity with government processes or decision-making workflows.
- Comfort with interpreting charts, reports, or key performance indicators.
Audience
- Policy and program analysts.
- Public administrators and managers.
- Government decision-makers and strategic planners.
7 Hours
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 1300 € + VAT*
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Testimonials (2)
Doing Exercise
Joe Pang - Lands Department, Hong Kong
Course - QGIS for Geographic Information System
Hands-on examples allowed us to get an actual feel for how the program works. Good explanations and integration of theoretical concepts and how they relate to practical applications.
