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Duration 14 hours
Course Outline
Comprehending Warranty Structures in Maximo
- Fundamental warranty concepts and definitions of key terms.
- Warranty coverage at both the asset and item levels.
- Aligning warranty provisions with maintenance workflows.
Setting Up Warranty Entitlements
- Establishing entitlement rules and policies.
- Linking warranties to specific assets and components.
- Defining dates, usage limits, and relevant conditions.
Managing Warranty Claims
- Generating warranty claims directly from work orders.
- Handling routing, approvals, and required documentation.
- Tracking the status and progression of claims.
Tracking Vendor Responses
- Recording all communications with vendors.
- Managing approvals, rejections, and necessary adjustments.
- Incorporating vendor feedback into broader maintenance strategies.
Connecting Assets to Warranty Data
- Linking warranty records to asset hierarchies.
- Managing replaced parts and swapped components.
- Maintaining data accuracy across all asset records.
Integration with Procurement and CM
- Synchronizing warranty details with purchasing activities.
- Aligning Change Management (CM) processes with warranty implications.
- Ensuring seamless data continuity between procurement and maintenance teams.
Handling Exceptions and Special Cases
- Managing warranties that have expired or been voided.
- Processing partial claims or resolving coverage disputes.
- Correcting any mismatches in entitlements.
Practical Warranty Scenarios
- Executing full warranty claims from initiation to completion.
- Simulating interactions with vendors and subsequent follow-ups.
- Applying warranty rules to actual maintenance situations.
Recap and Recommended Next Steps
Requirements
- A solid grasp of asset management lifecycles.
- Practical experience with maintenance or procurement procedures.
- Basic proficiency in navigating the Maximo interface.
Target Audience
- Warranty administrators.
- Engineering support staff.
- Maintenance and reliability coordinators.
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 2600 € + VAT*
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Testimonials (1)
informative with good SME knowledge from trainer, ran through good topics and examples
