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Course Outline

Foundations of Digital Intelligence

  • Defining digital intelligence within the public sector context
  • Key elements: tools, literacy, data, and ethics
  • Frameworks for digital capability and maturity models

Public Sector Applications

  • Illustrations of digital intelligence in policymaking and service provision
  • Case studies from the health, transportation, education, and finance sectors
  • Key success factors and associated challenges

Tools for Data Access and Visualization

  • Utilizing dashboards to explore and present data
  • Interacting with government open data portals
  • Overview of common data visualization tools: Power BI, Tableau, and Excel

Transforming Data into Insight

  • Converting raw data into actionable decisions
  • Understanding indicators, KPIs, and performance reporting
  • Identifying bias, data gaps, and uncertainty

Communicating Digital Intelligence

  • Employing evidence and data for effective storytelling
  • Supporting senior decision-makers and stakeholders
  • Ethical application of visualizations and digital narratives

Planning for Digital Maturity

  • Evaluating current digital capabilities
  • Establishing goals for data literacy and tool adoption
  • Strategies for internal collaboration and upskilling

Summary and Next Steps

Requirements

  • General familiarity with public sector information systems
  • Basic comprehension of digital tools and data management
  • Experience in roles involving program or policy analysis, reporting, or service delivery

Target Audience

  • Policy and program analysts
  • Digital transformation teams
  • Public sector professionals utilizing data to support decision-making
 7 Hours

Custom Corporate Training

Training solutions designed exclusively for businesses.

  • Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
  • Flexible Schedule: Dates and times adapted to your team's agenda.
  • Format: Online (live), In-company (at your offices), or Hybrid.
Investment

Price per private group, online live training, starting from 1300 € + VAT*

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