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 Duration 14 hours

Course Outline

Foundations, Social Engineering, and the Work Environment

Cybersecurity Fundamentals for Employees

  • Overview of threats: Understanding cybersecurity and the critical role of every employee.

  • Digital hygiene and password management: Developing robust passwords, leveraging password managers, and adhering to the "unique password per service" principle.

  • Clear desk and clear screen policies: Ensuring physical information security within office spaces.

Phishing and Social Engineering – Threat Identification

  • The psychology of attacks: Understanding social engineering and why cybercriminals exploit urgency, fear, or authority (e.g., CEO Fraud, BEC).

  • Anatomy of phishing: Techniques for analysing message headers, concealed links, and malicious attachments (using authentic case examples for practice).

  • Alternative attack vectors: Vishing (voice-based phishing) and Smishing (SMS-based phishing).

Secure Remote and Mobile Work

  • Network security: The risks associated with public Wi-Fi (in venues like cafés or trains) and the correct use of VPNs.

  • Device protection: Implementing disk encryption, screen locks, and precautions against unknown USB drives.

  • Bring Your Own Device (BYOD) policy: Guidelines for using personal smartphones for business and ensuring data separation.


Tools, Regulations, and Incident Response

Cybersecurity within the Microsoft 365 Environment

  • Authentication and verification: Practical implementation of Multi-Factor Authentication (MFA/2FA) for account access.

  • Secure data sharing: Managing file and folder permissions in OneDrive and SharePoint (avoiding unrestricted "anyone with the link" access).

  • Communication and collaboration: Secure usage of Microsoft Teams, including inviting external guests and managing shared files.

Personal Data Protection and GDPR in Practice

  • Information classification: Distinguishing between public, confidential, sensitive, and personal data.

  • GDPR in daily operations: Common errors that lead to data breaches (e.g., misdirected emails, failure to use BCC).

  • Data sharing and disposal: Protocols for securely transferring information to third parties and permanently deleting documents.

Responding to Security Incidents

  • Identifying incidents: Defining what constitutes a breach (e.g., lost devices, ransomware infection, clicking phishing links).

  • Reporting protocols: Identifying the appropriate contacts and timeframes (roles of IT Helpdesk, Security Representative, and Data Protection Officer).

  • Golden rules for response: Isolating the device from the network, remaining calm, and strictly avoiding informal "fixes" or destruction of evidence.

Requirements

  • Proficiency with standard computer operations and web browsers.

  • Routine use of common office tools, including email clients, messaging platforms, and document processing software.

  • No prior IT expertise is necessary; all technical concepts are presented through the context of business value and daily workflows.

Target Audience

  • All administrative and office staff, as well as middle management, across all departments.
  • Especially recommended for employees working in hybrid or fully remote configurations.
  • Regular users of the Microsoft 365 ecosystem.

Custom Corporate Training

Training solutions designed exclusively for businesses.

  • Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
  • Flexible Schedule: Dates and times adapted to your team's agenda.
  • Format: Online (live), In-company (at your offices), or Hybrid.
Investment

Price per private group, online live training, starting from 2600 € + VAT*

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