Course Outline
Foundations, Social Engineering, and the Work Environment
Cybersecurity Fundamentals for Employees
-
Overview of threats: Understanding cybersecurity and the critical role of every employee.
-
Digital hygiene and password management: Developing robust passwords, leveraging password managers, and adhering to the "unique password per service" principle.
-
Clear desk and clear screen policies: Ensuring physical information security within office spaces.
Phishing and Social Engineering – Threat Identification
-
The psychology of attacks: Understanding social engineering and why cybercriminals exploit urgency, fear, or authority (e.g., CEO Fraud, BEC).
-
Anatomy of phishing: Techniques for analysing message headers, concealed links, and malicious attachments (using authentic case examples for practice).
-
Alternative attack vectors: Vishing (voice-based phishing) and Smishing (SMS-based phishing).
Secure Remote and Mobile Work
-
Network security: The risks associated with public Wi-Fi (in venues like cafés or trains) and the correct use of VPNs.
-
Device protection: Implementing disk encryption, screen locks, and precautions against unknown USB drives.
-
Bring Your Own Device (BYOD) policy: Guidelines for using personal smartphones for business and ensuring data separation.
Tools, Regulations, and Incident Response
Cybersecurity within the Microsoft 365 Environment
-
Authentication and verification: Practical implementation of Multi-Factor Authentication (MFA/2FA) for account access.
-
Secure data sharing: Managing file and folder permissions in OneDrive and SharePoint (avoiding unrestricted "anyone with the link" access).
-
Communication and collaboration: Secure usage of Microsoft Teams, including inviting external guests and managing shared files.
Personal Data Protection and GDPR in Practice
-
Information classification: Distinguishing between public, confidential, sensitive, and personal data.
-
GDPR in daily operations: Common errors that lead to data breaches (e.g., misdirected emails, failure to use BCC).
-
Data sharing and disposal: Protocols for securely transferring information to third parties and permanently deleting documents.
Responding to Security Incidents
-
Identifying incidents: Defining what constitutes a breach (e.g., lost devices, ransomware infection, clicking phishing links).
-
Reporting protocols: Identifying the appropriate contacts and timeframes (roles of IT Helpdesk, Security Representative, and Data Protection Officer).
-
Golden rules for response: Isolating the device from the network, remaining calm, and strictly avoiding informal "fixes" or destruction of evidence.
Requirements
-
Proficiency with standard computer operations and web browsers.
-
Routine use of common office tools, including email clients, messaging platforms, and document processing software.
-
No prior IT expertise is necessary; all technical concepts are presented through the context of business value and daily workflows.
Target Audience
- All administrative and office staff, as well as middle management, across all departments.
- Especially recommended for employees working in hybrid or fully remote configurations.
- Regular users of the Microsoft 365 ecosystem.
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 2600 € + VAT*
Contact us for an exact quote and to hear our latest promotions
Testimonials (3)
Experience sharing, it's teacher's know-how and valuable.
Carey Fan - Logitech
Course - C/C++ Secure Coding
get to understand more about the product and some key differences between RHDS and open source OpenLDAP.
Jackie Xie - Westpac Banking Corporation
Course - 389 Directory Server for Administrators
the knowledge of the trainer was very high - he knew what he was talking about, and knew the answers to our questions