Strategic AI Implementation for Operational Excellence Training Course

Agentic AI for Business Automation is a practical, hands-on course designed to equip participants with the skills to design, integrate, and scale AI-driven agents for real-world business operations. The curriculum focuses on identifying automation opportunities, connecting various tools, and developing practical use cases across key areas such as customer service, supply chain management, and marketing workflows.

This instructor-led, live training session (available online or onsite) is tailored for intermediate-level professionals aiming to implement AI-powered automation using no-code, low-code, and Python-based methodologies.

By the conclusion of this training, participants will be able to:

• Recognize key areas where agentic AI can enhance process efficiency and drive innovation.
• Map existing workflows to determine their suitability for AI agent integration.
• Execute automation strategies through APIs and orchestration platforms.
• Seamlessly integrate AI models into real business scenarios to achieve measurable outcomes.
• Establish governance frameworks and monitoring structures for AI-driven operations.

Course Format

• Engaging lectures complemented by practical demonstrations.
• Hands-on exercises and guided project work.
• Live implementation exercises within a sandbox automation environment.

Customization Options

• To request a customized training session for this course, please contact us to make arrangements.

This instructor-led, live training in Portugal (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to use Artificial Intelligence in Project Management and Agile Methodologies to shift from manual coordination to data-driven orchestration. This category focuses on leveraging Machine Learning and Large Language Models to solve traditional "bottlenecks" in the software development lifecycle (SDLC). By applying AI to areas like GitOps, capacity planning, and requirements engineering, organizations can achieve higher precision in forecasting and significantly reduce the time spent on administrative overhead. This methodology helps teams focus on high-value creative work while AI handles the complexity of data processing and scenario planning.

By the end of this training, participants will be able to:

• Understand the technical foundations of Transformers, LLMs, and SLMs.
• Critically evaluate AI tools based on cost, latency, data privacy, and vendor lock-in.
• Master advanced prompt engineering and RAG techniques for professional use.
• Integrate AI into the full Agile lifecycle, from ideation and backlog refinement to risk management.
• Identify and mitigate risks related to AI ethics, biases, hallucinations, and "model collapse."
• Apply "model-based problem solving" to complex engineering and management tasks.

 

This instructor-led, live training in Portugal (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to transform traditional architectural workflows into AI-native processes. Rather than replacing the architect's creativity, we focus on augmenting it - using Artificial Intelligence to handle repetitive tasks, accelerate conceptualization, and automate administrative burdens. The workshop bridges the gap between raw sketches and high-end professional presentations.

By the end of this training, participants will be able to:

• Generate 3-5 conceptual variants in the time it previously took to create one.
• Perform independent high-end post-production on renderings, eliminating the need for external outsourcing for minor corrections.
• Utilize Multimodal AI (Gemini/GPT) to analyze complex legal building codes and technical documentation.
• Implement automated administrative workflows to recover a few hours of manual work per week.

 

Artificial Intelligence (AI) for Corporate Professionals is an introductory course that explores how AI can be safely and effectively applied across departments within the corporate environment to boost productivity, enhance communication, and streamline operations.

This instructor-led, live training (online or onsite) is aimed at non-technical corporate professionals who wish to understand and begin using AI tools like ChatGPT, Gemini, and Copilot to improve their everyday workflows.

By the end of this training, participants will be able to:

• Understand AI fundamentals, risks, and ethical considerations.
• Apply AI to automate tasks and assist with communication and research.
• Create structured prompts tailored to real-world administrative tasks.
• Plan for safe, scalable adoption of AI tools within their teams.

Format of the Course

• Interactive lecture and discussion.
• Hands-on use of AI tools in corporate scenarios.
• Guided exercises focused on process improvement and communication.

Course Customization Options

• To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.

This instructor-led, live training in Portugal (online or onsite) is aimed at beginner-level to intermediate-level professionals from various departments who wish to learn how to efficiently use AI tools for daily tasks, saving time and improving productivity.

By the end of this training, participants will be able to:

• Identify AI-powered tools suitable for different tasks.
• Automate repetitive processes to improve workflow efficiency.
• Leverage AI for better communication, reporting, and decision-making.
• Ensure responsible and ethical AI usage in the workplace.

This instructor-led, live training in Portugal (online or onsite) is designed for beginner-level administrative staff who want to gain a foundational understanding of AI and its practical applications in administrative work.

Upon completing this training, participants will be able to:

• Comprehend the fundamental concepts of Artificial Intelligence (AI).
• Discover how to integrate AI into everyday administrative duties.
• Enhance efficiency in sending emails, conducting surveys, managing indicators, maintaining records, and performing manual validations using AI tools.

This instructor-led, live training in Portugal (online or onsite) is designed for developers at intermediate to advanced levels, as well as AI enthusiasts, who aim to develop advanced AI workflows in n8n.

Upon completion of this training, participants will be able to:

• Comprehend the integration of AI services within n8n workflows.
• Implement AI-driven decision-making in automated processes.
• Create custom AI nodes and utilize pre-built AI nodes in n8n.
• analyze and optimize the performance of AI workflows.

Artificial Intelligence (AI) is reshaping the way we work, from automating routine tasks to improving collaboration and decision-making. Tools like ChatGPT and Microsoft Copilot allow teams to generate content, analyse data, and streamline communication, but they must be used with a clear awareness of data privacy, security, and ethical guidelines.

This instructor-led, live training (online or onsite) is designed for beginner-level professionals and managers who want to understand AI fundamentals and apply AI tools safely and effectively in their daily operations.

By the end of this training, participants will be able to:

• Understand AI fundamentals and workplace applications.
• Use ChatGPT and Copilot to improve productivity and collaboration.
• Apply AI tools responsibly with awareness of data privacy and ethics.
• Recognize opportunities to automate repetitive tasks with AI.

Format of the Course

• Interactive lecture and discussion.
• Hands-on exercises using real-world business scenarios.
• Guided practice with ChatGPT, Copilot, and automation prompts.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Artificial Intelligence (AI) is a rapidly evolving field that provides tools and systems capable of automating tasks, analyzing data, and enhancing decision-making across all business functions.

This instructor-led, live training (online or onsite) is aimed at non-technical professionals who wish to understand what AI is, how it works, and how it can improve productivity across departments in a company.

By the end of this training, participants will be able to:

• Understand the basic concepts and capabilities of AI.
• Recognize how AI is transforming various business areas.
• Identify AI tools that can be used to enhance daily workflows.
• Integrate simple AI-powered processes to improve decision-making and efficiency.

Format of the Course

• Interactive lecture and discussion.
• Hands-on demonstrations using AI tools.
• Scenario-based exercises and use case exploration.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

What You Will Learn

Core Tools and Features
Participants will become familiar with Canva’s essential tools: adding and formatting text, and working with images and graphics – laying the foundation for clear and visually appealing designs.

Building Your First Project
Through a practical, hands-on session, participants will create their first project, learning how to select templates, customise colours and fonts, and personalise designs with their own elements.

Advanced Design Techniques
Participants will explore advanced features to produce professional and distinctive projects, including gradients, infographics, diagrams, and photo editing techniques (filters, cropping, and colour correction).

AI Integration in Canva
Participants will discover how to harness AI tools to automate tasks, generate graphics and text, and streamline the design workflow, thereby enhancing both efficiency and quality.

ChatGPT and Microsoft 365 Copilot are AI-driven solutions engineered to boost productivity and streamline communication by automating tasks, generating intelligent content, and optimizing workflows.

This instructor-led training session, available online or in person, targets intermediate professionals aiming to harness the combined potential of ChatGPT and Microsoft 365 Copilot to automate document creation, enhance communication strategies, and support data-informed decision-making.

Upon completing this training, participants will be equipped to:

• Utilize ChatGPT to automate tasks such as drafting, summarization, and brainstorming.
• Implement advanced prompting strategies to achieve higher-quality AI outputs.
• Harness Microsoft 365 Copilot within Excel, PowerPoint, and Outlook to analyze data and streamline communication processes.
• Seamlessly integrate Copilot into enterprise workflows to facilitate collaboration and automate processes.

Course Format

• Interactive lectures and live demonstrations.
• Practical exercises and real-world case studies.
• Hands-on application within the Microsoft 365 environment.

Customization Options

• For tailored training solutions, please reach out to us to arrange a personalized schedule.

ChatGPT is an AI-driven conversational assistant designed to boost productivity by supporting content creation, research, communication, and workflow automation.

This instructor-led training (available online or onsite) is tailored for professionals with little to no prior AI experience who want to enhance their daily efficiency through ChatGPT.

Upon completing this training, participants will be able to:

• Grasp the fundamentals of ChatGPT and its operational mechanics.
• Apply ChatGPT effectively across various workplace scenarios.
• Craft optimized prompts to receive higher-quality responses.
• Recognize ChatGPT’s limitations and adhere to best practices.

Course Format

• Interactive lectures and discussions.
• Numerous exercises and practical practice sessions.
• Hands-on implementation in a live laboratory environment.

Customization Options

• For customized training arrangements, please get in touch with us.

By the end of this training, participants will be able to:

• Master enterprise prompt architecture across 6 layers (Role, Context, Constraints, Domain Standards, Format, Examples).
• Encode business, security and compliance constraints (GDPR, EU AI Act, sector standards) directly into prompts.
• Co-build a prompt library validated, shared and governed by all teams.
• Define sustainable governance: Prompt Curator role, naming conventions, versioning, quality metrics.
• Leave with concrete deliverables: Library v1.0, Governance Charter, 30-Day Deployment Plan.

Course format for participant assessment

• Interactive multi-profile workshops (Architects, Developers, QA, Team Leaders).
• Facilitated co-construction by an architect-consultant: participants build real, operational deliverables.
• All co-built deliverables belong entirely to the client organization.

Course customization options

• To request a customized version of this training, please contact us to make the
  necessary arrangements.

Artificial Intelligence (AI) is a branch of computer science that enables systems to perform tasks that typically require human intelligence, such as reasoning, learning, and decision-making.

This instructor-led, live training (online or onsite) is aimed at beginner-level business and administrative professionals who wish to understand how AI supports process automation and can be applied in their daily work to improve efficiency and productivity.

By the end of this training, participants will be able to:

• Understand the basic concepts and principles of Artificial Intelligence.
• Recognize how AI is transforming business processes across departments.
• Identify opportunities to apply AI tools for task automation and decision support.
• Use practical AI-based tools to simplify daily administrative and analytical work.

Format of the Course

• Interactive lecture and discussion.
• Case studies and real-world examples.
• Hands-on exercises using accessible AI tools.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Artificial Intelligence (AI) is no longer a distant concept—it is a part of our everyday personal and professional lives. From chatbots and image recognition to document analysis and voice assistants, AI technologies are reshaping how we work, communicate, and make decisions. This beginner-friendly course provides participants with a clear and accessible introduction to AI, without requiring a technical background. Through simple explanations, real-life examples, and interactive activities, attendees will understand what AI is, how it works, and how to use it responsibly and effectively.