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Four Points by Sheraton Matosinhos

188, Rua Sousa Aroso 188, 4450-286 Matosinhos, Matosinhos, Portugal, 4450-286 Matosinhos

Whether you travel for business, leisure or bleisure, Four Points by Sheraton Matosinhos welcomes you with four-star comfort, outstanding service and an ideal location in the city. The hotel offers a wide variety of facilities and services including a business center. Matosinhos beach is only 5 minutes walking distance from the hotel, perfect for surfing and other water sports. As a fishing area, local restaurants offer you the most wonderful fresh fishes and sea food for your delight.

Explore Our Courses

ITSM Fundamentals (ITIL 4-Based)

 14 Hours

This instructor-led, live training in Matosinhos (online or onsite) is designed for intermediate-level IT professionals and ICT service managers who wish to grasp and apply ITSM fundamentals and practices based on ITIL 4.

By the end of this training, participants will be able to:

  • Understand key concepts and structure of ITIL 4.
  • Apply service design and architecture practices aligned with ITIL 4 principles.
  • Implement effective delivery and sustainability of ICT services.
  • Evaluate real-world cases and simulate ITSM practices.
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ITIL® 5 Foundation Bridge – Accredited Training with Certification Exam

 7 Hours

This course is tailored for professionals who already possess an ITIL® 4 Foundation certification and wish to update their expertise to the latest ITIL® 5 framework. 
It offers a streamlined and efficient transition, emphasising the key distinctions, novel concepts, and expanded practices introduced in ITIL® 5.

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ITIL® Foundation V5

 14 Hours

This training delivers a comprehensive introduction to ITIL® 5, the contemporary framework designed for managing digital products and services within today’s rapidly evolving landscapes. It empowers participants with a robust understanding of how organisations can generate value through effective service management and collaboration.

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Testimonials (1)

The clearest shift for me: value isn't something we deliver — it's co-created and only exists as the customer perceives it, net of the costs and risks we impose on them. That reframes how I look at delivery and presales: not "did we meet the SLA" but "did the client actually achieve the outcome they were after."

Ciprian Sebestyen - Public

Course - ITIL® Foundation V5

Provisional Upcoming Courses (Contact Us For More Information)

ITSM Fundamentals (ITIL 4-Based)

2026-09-11 09:30
14 hours
Four Points by Sheraton Matosinhos

ITIL® 5 Foundation Bridge – Accredited Training with Certification Exam

2026-09-25 09:30
7 hours
Four Points by Sheraton Matosinhos

ITSM Fundamentals (ITIL 4-Based)

2026-10-09 09:30
14 hours
Four Points by Sheraton Matosinhos

ITIL® Foundation V5

2026-10-23 09:30
14 hours
Four Points by Sheraton Matosinhos

ITIL® 5 Foundation Bridge – Accredited Training with Certification Exam

2026-11-06 09:30
7 hours
Four Points by Sheraton Matosinhos

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