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 Duration 28 hours

Course Outline

1. GUIDING PRINCIPLES

Explore the key principles of user-centred design

Gain an introduction to ISO9241 as a critical standard in the field of usability

Understand the distinctions between usability and user experience

Learn to effectively identify user needs and objectives

2. USER RESEARCH

Understand the essential components of user research

Develop techniques for interviewing target audiences

Distinguish between direct observation and interpretation

Collect and analyse high-quality user data

Refine your research techniques and methodologies

3. ILLUSTRATING THE CONTEXT OF USE

Identify the potential users of a product or system

Create product personas and interpret their specific needs

Apply Hick’s Law to understand the relationship between the number of interface choices and cognitive load

Manage and structure the elements of user stories

4. MEASURING USABILITY

Define usability in terms of effectiveness, efficiency, and satisfaction

Leverage behavioural data to distinguish between strong and weak design ideas

Evaluate design alternatives using A/B testing methods

Understand the significance of iterative design

5. INFORMATION ARCHITECTURE

Transform unorganised information into a structured user experience

Create a seamless flow between the user and the product or service

Organise, structure, and label content, functions, and features

Compare implementation, mental, and conceptual models

6. INTERACTION DESIGN

Describe various user interface design patterns with confidence

Select appropriate interactive controls for user interface design

Understand the concept of progressive disclosure

Differentiate between interaction design and information architecture

Recognise the importance of consistency in user interface design

7. VISUAL DESIGN

Create user interface designs that apply universal principles of visual design

Identify effective and ineffective page layouts

Select the right interactive controls for user interface design

Enhance research insights by applying eye-tracking methodology

8. INTERFACE PROTOTYPING

Evaluate different types of prototyping, such as paper and digital formats

Describe the differences between prototypes and sketches

Explore multiple design solutions before finalising a specific approach

Practically sketch paper prototypes

9. USABILITY EVALUATION

Review Jacob Nielsen’s usability heuristics and other key principles

Identify the different types of usability evaluation

Record and document data from usability evaluations

Assess system usability by applying established usability heuristics

Requirements

No specific prerequisites are required to participate in this course.

Custom Corporate Training

Training solutions designed exclusively for businesses.

  • Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
  • Flexible Schedule: Dates and times adapted to your team's agenda.
  • Format: Online (live), In-company (at your offices), or Hybrid.
Investment

Price per private group, online live training, starting from 5200 € + VAT*

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