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Duration 14 hours
Course Outline
Introduction to OpenUEM
- Overview of endpoint management principles and OpenUEM's core features.
- Insights into the endpoint lifecycle and key management concepts.
- Establishing the lab setup and preparing a testing environment.
Installing and Configuring OpenUEM
- Setting up OpenUEM server components.
- Rolling out agents to devices running Windows, macOS, and Linux.
- Adjusting network and security parameters.
Enrolling and Organizing Endpoints
- Registering endpoints within the OpenUEM console.
- Structuring and grouping devices for streamlined administration.
- Assigning roles and permissions to administrators.
Core Device Management
- Distributing software and updates to managed devices.
- Defining policies and compliance standards.
- Tracking device health and operational activity.
Patch Management and Automation
- Scheduling updates and automating patch distribution.
- Verifying and testing software deployments.
- Best practices for maintaining endpoint security and compliance.
Reporting and Troubleshooting
- Creating reports on device status and usage activity.
- Addressing common endpoint issues through basic troubleshooting.
- Implementing monitoring alerts for proactive oversight.
Capstone Lab and Practical Applications
- Practical lab work: enrolling devices, pushing updates, and monitoring endpoints.
- Scenario-driven exercises to solidify knowledge.
- Analysis and discussion of lab outcomes.
Conclusion and Path Forward
Requirements
- A solid grasp of fundamental IT support principles.
- Prior experience working with endpoint devices and various operating systems.
- Basic familiarity with networking concepts and device configuration.
Target Audience
- IT support technicians
- Helpdesk support personnel
- Entry-level system administrators
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 2600 € + VAT*
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Testimonials (2)
How trainer deliver knowledge so effectively
Vu Thoai Le - Reply Polska sp. z o. o.
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