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Course Outline

Introduction to OpenText Exstream v16

  • Overview of the structural elements of Exstream v16.
  • Understanding the multi-tenant architecture.

OpenText Directory Services (OTDS)

  • Introduction to OTDS.
  • Understanding OTDS concepts.

Exstream Tools v16

  • Exploring Control Center capabilities and management options.
  • Supervisor, control, and other web applications.
  • Utilizing Exstream tools.

Exstream v16 Administration

  • Administering Exstream for optimal performance and security.
  • Deploying Exstream v16 applications.

Exstream Design Manager/Designer v16

  • Understanding the fundamentals of document design within Exstream.
  • Designing and creating documents using Exstream Design Manager/Designer.

Exstream Communications Builder/Communications Server v16

  • Building and managing communication flows.
  • Developing communication strategies and implementing them in Exstream.

Troubleshooting and Best Practices

  • Troubleshooting and resolving typical issues.
  • Leveraging the portal for support and resources.

Advanced Topics

  • Understanding migration processes.
  • Developing new flows.
  • Adapting to updates in Exstream v16.
  • Managing and creating templates post-update.

Summary and Next Steps

Requirements

  • Foundational understanding of Customer Communication Management (CCM) concepts.
  • Basic knowledge of IT infrastructure and databases.

Audience

  • Project managers.
  • IT professionals.
 28 Hours

Custom Corporate Training

Training solutions designed exclusively for businesses.

  • Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
  • Flexible Schedule: Dates and times adapted to your team's agenda.
  • Format: Online (live), In-company (at your offices), or Hybrid.
Investment

Price per private group, online live training, starting from 5200 € + VAT*

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