Impacted Function Point (IFP) Training Course

In this instructor-led live training in Portugal, participants will learn how to enhance an automated test suite using advanced techniques to drive Selenium.

By the end of this training, participants will be able to:

• Resolve complex web application test automation issues with Selenium.
• Apply regular expressions and pattern-based verification techniques.
• Handle exceptions that halt test execution.
• Programmatically search for web objects.
• Dynamically capture data from web controls.
• Create a data-driven testing framework.
• Distribute testing with Selenium Grid.

This instructor-led, live training in Portugal (online or in-person) targets beginner to intermediate participants seeking to address daily workplace challenges via gamification techniques.

By the end of this training, participants will be able to:

• Understand the principles of Design Thinking and its application to problem-solving.
• Incorporate gamification techniques to foster engagement and innovation.
• Develop creative and practical solutions to common workplace issues.
• Collaborate effectively across teams to implement problem-solving strategies.
• Apply iterative approaches to refine solutions through feedback and experimentation.

This instructor-led live training, offered online or onsite, targets intermediate-level developers, architects, and analysts keen on learning and applying DDD concepts and practices to their software projects.

Upon completion of this training, participants will be capable of:

• Understanding fundamental DDD concepts, such as bounded contexts and entities, and applying them to software projects.
• Utilizing strategic DDD to define and design domain models, identify subdomains, and establish clear boundaries.
• Implementing tactical DDD through patterns like CQRS, factories, and event sourcing.
• Effectively refactoring and modernizing legacy systems using DDD techniques.
• Designing and implementing architectures oriented towards products, domains, and teams.
• Leveraging data mesh to build domain-oriented data platforms that support data discovery and governance.

Design Thinking is a human-centric methodology for problem-solving through empathy, definition, ideation, prototyping, and testing. This course version places significant emphasis on the Empathize stage, focusing on linking previously identified pain points to the genuine needs of internal stakeholders and applying dynamic, collaborative activities to transform insights into actionable outcomes.

This instructor-led, live training (available online or onsite) is designed for beginner to intermediate teams and leaders who wish to enhance their empathy skills, strengthen relationships with internal stakeholders, and translate pain points into meaningful opportunities for improvement.

By the end of this training, participants will be able to:

• Apply empathy-based techniques to uncover and validate stakeholder needs.
• Translate mapped pain points into clear, actionable requirements.
• Engage in dynamic role plays and simulations to practice stakeholder-centered conversations.
• Collaboratively redefine problem statements from the stakeholder’s perspective.

Course Format

• Interactive lectures and guided discussions.
• Dynamic, hands-on role plays and empathy exercises.
• Group workshops for collaborative problem reframing.

Customization Options

• To request a customized version tailored to a specific internal process (e.g., procurement or equipment provisioning), please contact us to arrange.

Design Thinking is a human-centred methodology for solving problems through empathy, definition, ideation, prototyping and testing. Focusing on the first two stages — Empathise and Define — helps teams better understand internal clients and define the right problems to solve.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level teams and leaders who wish to strengthen their connection with internal clients, reduce resistance to change, and improve operational efficiency through practical, collaborative methods.

By the end of this training, participants will be able to:

• Use active listening and interviewing techniques to gather meaningful insights about internal clients.
• Create empathy maps and capture user needs and pain points.
• Differentiate real root problems from perceived issues using tools like the 5 Whys and problem trees.
• Draft clear, actionable problem statements (POVs) that guide solution work.

Format of the Course

• Interactive lecture and discussion.
• Practical, hands-on exercises and role-plays.
• Group workshops and plenary feedback sessions.

Course Customization Options

• To request a customized version tailored to a specific internal process (e.g., procurement or equipment provisioning), please contact us to arrange.

In this instructor-led live workshop training in Portugal (online or onsite), participants will learn how to apply the five stages of Design Thinking to better understand the problems experienced by end-users of a product or service, then develop the best approach for resolving them.

By the end of this training, participants will be able to:

• Use creative strategies to match customers' needs with technologically feasible solutions.
• Formulate a strategy to increase customer value and enhance product and service offerings.

This instructor-led live training, available either online or in person, is designed for professionals at beginner to intermediate levels who wish to comprehend and apply Design Thinking methodologies to drive innovation and enhance business solutions.

Upon completion of this training, participants will be able to:

• Grasp the fundamental principles of Design Thinking and its significance in fostering innovation.
• Apply the five distinct phases of Design Thinking to address complex problems.
• Employ ideation techniques and tools to stimulate creativity.
• Implement Design Thinking strategies to optimize processes and boost efficiency.

This live, instructor-led training in Portugal (online or onsite) is aimed at beginner-level leaders and HR professionals who wish to learn and apply Design Thinking methodologies to foster innovation, enhance problem-solving capabilities, and engage teams effectively.

By the end of this training, participants will be able to:

• Equip participants with tools and methodologies to foster innovation and team engagement.
• Develop skills in empathy mapping, ideation, and prototyping for solving complex challenges.
• Apply Design Thinking principles to leadership and HR scenarios.
• Promote a culture of innovation within tech teams.

Overview:

The Design Thinking (DT) process comprises five distinct stages: empathize, define the problem, ideate, prototype, and test.

In today's increasingly complex world, we frequently encounter challenges that demand specialised approaches. Design Thinking provides the framework to navigate these complexities. By mastering design thinking, individuals can address intricate problems effectively, communicate with greater clarity, persuade more efficiently, drive improved business outcomes, and enhance both organizational and personal behaviour and performance.

• How DT functions: learn from people and the problem, identify patterns, design a model (understanding model drift), test the model, evaluate it, and re-engineer as necessary.
• The interplay between DT, innovation, and entrepreneurship.
• DT methods and tools: persona, stakeholder map, customer journey map, service blueprint, business model innovation.
• Application of DT: cultivating a design mindset, disruptive innovation, iterative approaches, agile estimation techniques, critical thinking, problem solving, teamwork, leadership readiness, communication skills, technological fluency, forward-thinking, intercultural and ethical competency, emotional intelligence, self-awareness, negotiating skills, and conflict resolution.

Objectives:

• To grasp the fundamentals and nuances of DT.
• To explore key concepts, factors, theories, types, and models within DT.
• To experiment with, experience, and practice DT.

Delivery:

This is a one-day (4-hour) training course comprising:

• Lectures (40% - presentation of theories, concepts, models, and interactions),
• Group exercises (30% - group dynamics, games, group discussion, and mock-conflict resolution exercises),
• Individual activities (15% - writing, designing, and peer discussion)
• And other activities (15% - videos, reading).

Note: Due to the nature of this course, a minimum group size of 3 participants is required.

This instructor-led, live training in Portugal (online or onsite) is aimed at software testers who wish to use Postman for API testing.

By the end of this training, participants will be able to:

• Execute tests using automated requests and workflows.
• Define, develop, test, and monitor an API using a version control system.
• Generate dynamic data in a request.
• Document and organize tests in collections for team review.

This instructor-led, live training in Portugal (online or onsite) introduces participants to automated testing with Selenium WebDriver and C# in Visual Studio. If you do not have C# programming experience or wish to brush up on C#, please check out the course: C# for Automation Test Engineers.

This course offers training on managing testing projects using the Selenium test suite and implementing continuous testing with Jenkins.

Target Audience:

• Software test engineers
• Software developers engaged in agile development
• Release managers
• QA engineers

Upon completion of the Selenium training, participants will be able to:

• Effectively utilize the Selenium test suite in real-world projects
• Perform cross-browser testing with Selenium
• Distribute tests using Selenium Grid
• Execute regression tests with Selenium in Jenkins
• Generate test reports and periodic reports using Jenkins

Selenium is an open-source framework designed for automating web application testing across various browsers. With the release of Selenium 4, users gain access to enhanced WebDriver APIs, native relative locators, and improved grid support. Python complements this with its simplicity and robust integration with testing frameworks such as Pytest, making it an excellent choice for building scalable and maintainable test automation suites.

This instructor-led, live training (available online or onsite) is tailored for testers and developers at beginner to intermediate levels who aim to utilize Selenium with Python to automate web application testing in real-world scenarios.

Upon completing this training, participants will be able to:

• Install and configure Selenium with Python within a test environment.
• Create robust test automation scripts using Selenium WebDriver and Pytest.
• Implement the Page Object Model (POM) to build maintainable test frameworks.
• Execute tests across multiple browsers using Selenium Grid.
• Integrate automated tests into CI/CD pipelines.
• Troubleshoot common issues and apply best practices for ensuring automation stability.

Format of the Course

• Interactive lectures and discussions.
• Extensive exercises and practical application.
• Hands-on implementation within a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This course delivers comprehensive training for managing testing initiatives, offering practical experience in web application testing, functional test automation, and cross-browser automation using the Selenium test suite.

The intended audience for this training includes software test engineers and manual testers.

After completing the course, participants will be equipped to effectively utilise Selenium WebDriver in real-world projects.

In this instructor-led, live training in Portugal, participants will learn how to use TestComplete's features, including its test object model, check points, name mapping, and UI to carry out automated testing on desktop, web, and mobile applications.

By the end of this training, participants will be able to:

• Create, record and run functional tests.
• Create a scalable and maintainable test framework.
• Create checkpoints, adjust tests for multiple devices and analyze test results.
• Use TestComplete's script extensions.