Hermes Agent for Business Automation Training Course

Introduction to Hermes Agent

• Understanding what Hermes Agent is and its support for business automation.
• Distinguishing between AI agents and standard chat tools.
• Grasping core concepts such as tasks, memory, context, and reusable skills.
• Examining common business use cases and expected benefits.

Getting Started with the Platform

• Preparing the environment and meeting access requirements.
• Setting up Hermes Agent and reviewing key configuration options.
• Navigating the interface and executing basic actions.

Planning Effective Agent Workflows

• Identifying tasks suitable for automation.
• Defining workflow goals, inputs, and expected outputs.
• Mapping simple business processes for agent support.

Building Your First Workflow

• Creating a simple workflow for a business scenario.
• Writing clear instructions and refining prompts.
• Testing outputs and improving reliability.
• Saving useful steps as reusable skills.

Using Memory, Context, and Skills

• Managing context to enable the agent to perform tasks effectively.
• Leveraging memory appropriately across repeated work.
• Organising and reusing skills for consistency and speed.

Connecting Hermes Agent to Business Tools

• Integrating with communication, productivity, and work management tools.
• Utilising documents and external data sources within workflows.
• Managing permissions and access securely.

Practical Automation Use Cases

• Automating routine support and internal service tasks.
• Assisting with reporting, summaries, and research workflows.
• Designing reusable workflows to enhance team productivity.

Monitoring and Improving Results

• Reviewing workflow performance and output quality.
• Troubleshooting weak or inconsistent results.
• Enhancing workflows through improved instructions, context, and testing.

Governance and Team Adoption

• Applying data privacy and responsible use practices.
• Establishing team guidelines and change control.
• Planning a pilot rollout and identifying next steps.

Wrap-Up and Action Planning

• Reviewing key concepts and practical lessons learned.
• Selecting the best candidate processes for automation.
• Creating a realistic action plan for continued adoption.