Course Outline

Module 1 – Fundamentals of Generative AI and Prompt Engineering

  • Basic concepts and functioning of generative AI
  • What prompt engineering is and why it is essential
  • Structure of an effective prompt
  • Differences between simple and advanced prompts

Module 2 – Prompt Creation and Application by Area of Work

  • Administrative:
    • Drafting documents, reports, and opinions
    • Standardizing internal and external communications
  • Relationship Management:
    • Supporting communication with clients, partners, and internal users
    • Generating quick, clear, and personalized responses
  • Analytical:
    • Supporting decision-making based on data and simulated scenarios
    • Generating insights from reports
  • Automation:
    • Organizing and streamlining repetitive tasks
    • Creating automated workflows using chained prompts
  • Specialized:
    • Generating legal, commercial, technical, and analytical content

Module 3 – Best Practices and Limitations

  • Prompt adjustments and refinements
  • Avoiding generic or inaccurate responses
  • Identifying AI biases and limitations

Module 4 – Ethics, Privacy, and Responsibility

  • Safe and responsible AI use in a corporate context
  • Handling sensitive data and confidential information
  • Internal guidelines and compliance

Summary and Next Steps

Requirements

  • An understanding of workplace processes
  • Experience with digital communication tools
  • Basic familiarity with data-driven decision-making

Audience

  • Corporate professionals
  • Team leaders
  • Administrative and analytical staff
 8 Hours

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