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Course Outline

Enterprise AI Agents with Tencent ADP

  • What enterprise AI agents are and where they add value
  • Tencent ADP capabilities for agent development, knowledge integration, and workflow automation
  • Differences between agent-based solutions and basic chat applications
  • Common enterprise use cases and delivery considerations

Designing Agents for Business Processes

  • Defining agent roles, boundaries, inputs, and outputs
  • Choosing between single-agent and multi-agent designs
  • Structuring prompts, tools, and business rules
  • Planning for escalation, human review, and reliability

Building RAG and Knowledge Workflows

  • RAG concepts for grounded answers and enterprise knowledge access
  • Preparing documents, policies, and internal content for retrieval
  • Designing retrieval flows and response grounding patterns
  • Testing and improving answer quality over time

Orchestrating Workflows and Integrations

  • Mapping business processes into agent workflows
  • Connecting agents to APIs, internal services, and enterprise systems
  • Handling decisions, approvals, retries, and fallback paths
  • Coordinating handoffs between workflow steps and specialist agents

Applying Operational Guardrails

  • Guardrails for security, privacy, compliance, and policy control
  • Reducing risk from unsafe output, prompt injection, and sensitive data exposure
  • Adding approval checkpoints, audit trails, and access controls
  • Designing safe response patterns for higher-impact business scenarios

Monitoring, Evaluation, and Continuous Improvement

  • Tracking quality, latency, cost, and workflow success rates
  • Testing agent behavior across realistic business scenarios
  • Troubleshooting common RAG, workflow, and orchestration issues
  • Building an implementation plan for pilot and production adoption

Requirements

  • A general understanding of generative AI concepts and common enterprise AI use cases
  • Experience working with APIs, web applications, or cloud-based platforms
  • Basic programming, integration, or solution design experience

Audience

  • Solution architects and technical leads
  • AI engineers, application developers, and automation specialists
  • Product managers and innovation teams supporting enterprise AI initiatives
 14 Hours

Custom Corporate Training

Training solutions designed exclusively for businesses.

  • Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
  • Flexible Schedule: Dates and times adapted to your team's agenda.
  • Format: Online (live), In-company (at your offices), or Hybrid.
Investment

Price per private group, online live training, starting from 2600 € + VAT*

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