Course Outline
Introduction
- Overview of Unified Communications.
- Introduction to CUCM v12.x.
- Architecture and deployment models.
Initial Configuration of CUCM
- CUCM installation and setup.
- Basic configuration.
- User management.
Call Routing Basics
- Understanding dial plans.
- Implementing route patterns.
- Call routing components.
Advanced Call Routing
- Class of Control (CoS) and partitions.
- Time-of-day routing.
- Tailoring routing for specific needs.
Features and Services
- Call park, pickup groups, and hunt pilots.
- Implementing call forwarding and transfer.
- Configuring voice mail integration.
Media Resources
- Understanding media resources.
- Configuring conference bridges.
- Managing music on hold.
Quality of Service (QoS)
- Basics of QoS in voice networks.
- Implementing QoS in CUCM.
Security in Unified Communications
- Security best practices.
- Implementing secure SIP and SRTP.
- Certificate management.
Unified Communications Mobility
- Mobile Connect.
- Cisco extension mobility.
- Device mobility.
Troubleshooting and Maintenance
- Basic troubleshooting techniques.
- Backing up and restoring CUCM.
- Upgrading and patch management.
Summary and Next Steps
Requirements
- A foundational understanding of networking concepts.
- Familiarity with Cisco IOS.
Target Audience
- Network engineers.
- IT professionals.
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 6500 € + VAT*
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Testimonials (3)
The laboratory tool and the knowledge of trainer about network solutions
Michael Angelo Angeleles - Metrobank
Course - Cisco CCNP
Good contact with the trainer
Radziszewski - EduBroker Sp. z o.o.
Course - SIP protocol in VoIP
Experience of the trainor and interaction