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 Duration 21 hours

Course Outline

Module 1: Foundations of Adobe Marketo Engage

  • Overview of the platform and its user interface
  • Essentials of marketing automation and lead lifecycle management
  • Effective management of leads, accounts, and audiences
  • Creating intelligent segmentations and dynamic lists

Module 2: Campaign Creation and Basic Automation

  • Configuration of email programs and web forms
  • Development of landing pages and dynamic content blocks
  • Construction of automation workflows, such as drip campaigns
  • Measurement of campaign performance and optimization of outcomes

Module 3: Advanced Automation and Personalization

  • Designing multichannel nurturing programs (email, social, web)
  • Utilization of tokens and snippets for content reuse and consistency
  • Application of AI-driven personalization via Adobe Sensei
  • Integration of CRM systems, including Salesforce and Microsoft Dynamics

Module 4: Analytics and Data Management

  • Creation of dashboards and performance reports
  • Understanding multichannel attribution and calculating ROI
  • Implementation of data governance and ensuring security compliance
  • Application of best practices for educational and commercial marketing campaigns

Module 5: Practical Workshop – Campaign Simulation

  • Configuration of a real-world campaign for higher education
  • Development of automated workflows for student communication and follow-up
  • Evaluation and presentation of results based on campaign objectives

Summary and Next Steps

Requirements

  • A foundational understanding of digital marketing and CRM concepts.
  • Familiarity with email marketing practices and lead management workflows.
  • An interest in automation and data-driven marketing strategies.

Target Audience

  • Faculty members and marketing professionals from the School of Commercial Engineering.
  • Marketing automation specialists and CRM coordinators.
  • Academic staff involved in communication, outreach, or enrollment marketing.

Custom Corporate Training

Training solutions designed exclusively for businesses.

  • Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
  • Flexible Schedule: Dates and times adapted to your team's agenda.
  • Format: Online (live), In-company (at your offices), or Hybrid.
Investment

Price per private group, online live training, starting from 3900 € + VAT*

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