Delivered either online or onsite, these instructor-led live IT Operations Analytics (ITOA) training courses utilize interactive hands-on practice to demonstrate how to apply ITOA practices for measuring, analyzing, and enhancing IT operations performance.
ITOA training can be accessed as "online live training" or "onsite live training". Online live training, also referred to as "remote live training", is facilitated through an interactive remote desktop. Onsite live training is provided locally at customer premises in Gaia or within NobleProg corporate training centers in Gaia.
ITOA is also recognized as "advanced operational analytics" or "IT data analytics".
NobleProg -- Your Local Training Provider
Holiday Inn Porto - Gaia
220, Rua Diogo Macedo, 220, Vila Nova de Gaia 4400-107 , Gaia, Portugal
From Porto by Metro
If you're coming from Porto city centre:
Take the Metro Line D (yellow line) toward Vila d’Este.
Get off at João de Deus.
From João de Deus, walk about 13 minutes to: Rua Diogo Macedo 220, 4400-107 Vila Nova de Gaia.
From Vila Nova de Gaia train station
If by “local train station” you mean Vila Nova de Gaia-Devesas:
The address is approximately 12 minutes walking from Vila Nova de Gaia station according to the accommodation's location information.
You can therefore walk directly rather than taking the metro.
This instructor-led, live training in Gaia (online or onsite) targets intermediate-level IT professionals who wish to effectively use and manage the Remedy IT Service Management Suite for incident and problem management.
By the end of this training, participants will be able to:
Understand the architecture and components of BMC Remedy ITSM.
Configure and customise forms, workflows, and applications within Remedy.
Implement effective incident and problem management practices.
Manage change and release processes efficiently to minimise risks.
Utilise BMC Remedy's asset management for comprehensive asset lifecycle management.
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