Configuration Management Training in Gaia

Microsoft Endpoint Configuration Manager (MECM) serves as a robust solution for the deployment, administration, and security of devices and applications throughout an enterprise environment.

This instructor-led, live training session (available online or onsite) targets intermediate-level IT professionals aiming to install, configure, and manage Microsoft Endpoint Configuration Manager to facilitate modern enterprise desktop and application management strategies.

Upon completion of this training, participants will be capable of:

• Installing and configuring the infrastructure components of Microsoft Endpoint Configuration Manager.
• Deploying operating systems, applications, and updates across various devices.
• Monitoring compliance and inventory status using integrated tools and reports.
• Integrating MECM with Intune to enable co-management and modern device management capabilities.

Course Format

• Interactive lectures and discussions.
• Extensive exercises and practical application.
• Hands-on implementation within a live-lab environment.

Customization Options

• For inquiries regarding customized training for this course, please contact us to arrange your requirements.

Ansible Tower serves as the enterprise framework designed for managing and scaling Ansible automation across complex IT environments.

This instructor-led, live training (available online or onsite) is tailored for intermediate-level IT professionals looking to deploy, configure, and operate Ansible Tower as a core component of their enterprise automation strategy.

Upon completion of this training, participants will be able to:

• Install and configure Ansible Tower for enterprise-grade usage.
• Manage users, teams, inventories, and credentials within Tower.
• Launch and monitor playbooks using job templates and workflows.
• Secure and scale Ansible automation across various teams and departments.

Course Format

• Interactive lectures and discussions.
• Hands-on practice using Ansible Tower in enterprise-scale scenarios.
• Guided exercises focused on the deployment, management, and security of Tower infrastructure.

Course Customization Options

• To arrange customized training for this course based on your organization’s specific automation infrastructure, please contact us.

Ansible Automation is a robust framework designed for IT automation, configuration management, and scalable deployment.

This instructor-led live training (available online or onsite) targets intermediate-level DevOps professionals seeking to design, develop, and maintain advanced Ansible automation content, integrating it into broader IT operations.

Upon completion of this training, participants will be equipped to:

• Develop custom Ansible modules and plugins.
• Create complex playbooks utilizing Jinja2, filters, and conditional logic.
• Integrate Ansible with APIs and version control systems.
• Structure content effectively using Collections and Roles.

Format of the Course

• Interactive lectures and discussions.
• Practical application of the Ansible Automation Platform in sample enterprise scenarios.
• Guided exercises focusing on the development, integration, and testing of Ansible content.

Course Customization Options

• For customized training tailored to your specific Ansible use cases, please contact us to arrange.

This instructor-led, live training in Gaia (online or onsite) is designed for system administrators who wish to learn about Microsoft Endpoint Configuration Manager (MECM) and utilize it to manage their infrastructures.

Upon completing this training, participants will be able to:

• Learn about Microsoft Endpoint Configuration Manager and how it functions.
• Understand and configure discovery methods.
• Configure MECM client policies.

Puppet is an open-source configuration management tool used to automate infrastructure provisioning, configuration, and management across servers and environments.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level system administrators who wish to use Puppet to automate system configuration in a Master-Client environment.

By the end of this training, participants will be able to:

• Install and configure Puppet on master and client systems.
• Write and apply Puppet manifests to manage configuration.
• Create and reuse Puppet modules, templates, and classes.
• Implement conditional logic and ordering in Puppet manifests.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Course objectives: Understand the basics of Ansible Learn how to install and configure Ansible Explore the core components of Ansible: Playbooks, Modules, and Inventory Implement automation tasks using Ansible Execute Ansible Playbooks to manage and automate remote servers

Configuration Management with Ansible equips system administrators with practical strategies for automating Linux and Unix infrastructure. The course covers the fundamental concepts of Ansible playbooks, roles, inventory management, and variable-driven configurations. It explores proven techniques for YAML syntax, conditional logic, Vault encryption, and rolling update methodologies. This training assists professionals in standardizing deployment workflows and preventing configuration drift across complex server environments.

This instructor-led, live training in Gaia (online or onsite) is aimed at DevOps engineers, developers, and SysOps administrators who wish to maximize the tools and features made available through the Ansible project for the advancement of organizational IT infrastructures and processes.

Simultaneously, they can utilize the opportunity to carry out complex Ansible implementations for large-scale applications while employing its open-sourced tower for optimized DevOps management and collaboration functions.

By the end of this training, participants will be able to:

• Install and configure Ansible along with other open-source tools and resources.
• Establish a centralized system for DevOps management using Ansible project features.
• Operate automation tools and advanced resources of Ansible to achieve CI/CD approach.
• Execute better SysOps methods using Ansible's collaborative features for management of larger teams.
• Enhance DevOps tasks execution within the organization and optimize existing ones.
• Integrate Ansible with external platforms and leverage other Ansible tools for the organization's advantage.

This instructor-led live training in Gaia (online or on-site) is intended for system operators and administrators who wish to manage and monitor their servers and infrastructures using Foreman and Katello.

By the end of this training, participants will be able to:

• Configure Foreman to automate system provisioning and configuration.
• Install Katello to leverage its content management features for creating, organizing, and managing repositories.
• Monitor infrastructure changes using Foreman's reporting and monitoring capabilities.

This instructor-led, live training in Gaia (online or onsite) is designed for system administrators who intend to use Microsoft SCCM to manage their infrastructures.

By the end of this training, participants will be able to:

• Use the Configuration Manager console for infrastructure management.
• Configure public key infrastructures to secure Microsoft SCCM.
• Perform advanced application deployment and troubleshooting.

SaltStack (also known as Salt) is a Python-based, open-source tool designed for configuration management, enabling the automation of hardware and software provisioning within IT environments. It is widely recognised as an effective orchestration solution for cloud and IT operational settings.

This instructor-led live training, available both onsite and remotely, guides participants through the practical deployment of SaltStack. Learners will engage in hands-on exercises covering the setup, configuration, provisioning, optimisation, and troubleshooting of server clusters within a simulated cloud environment.

Upon completion of this training, participants will be able to:

• Install and configure SaltStack
• Automate infrastructure-related administrative tasks
• Provision and manage new code and application packages
• Develop reusable configuration templates
• Utilise SaltStack for system monitoring
• Formulate strategies to optimise infrastructure
• Troubleshoot issues related to SaltStack and its environment

Audience

• System administrators
• DevOps engineers

Course Format

• A blend of lectures, discussions, exercises, and extensive hands-on practice

Notes

• For information on arranging customised training for this course, please contact us.

Zammad is a contemporary, web-based, open-source helpdesk and customer support platform. It consolidates tickets from email, chat, phone, and social media channels into a unified queue, offering a self-hosted alternative to Zendesk, Freshdesk, and ServiceNow that ensures customer data remains within your own infrastructure.

This instructor-led, live training (available online or onsite) targets intermediate support managers and system administrators who aim to replace cloud-based helpdesk platforms with a self-hosted, data-sovereign ticketing system using Zammad.

Upon completion of this training, participants will be able to:

• Install Zammad via packages or Docker alongside PostgreSQL.
• Configure email, chat, and API channels for ticket ingestion.
• Design workflows, escalation paths, and SLA timers.
• Establish role-based access controls, groups, and organizations.
• Integrate with knowledge bases, reporting tools, and webhooks.

Course Format

• Interactive lectures and discussions.
• Extensive exercises and practical sessions.
• Hands-on implementation within a live-lab environment.

Course Customization Options

• To request a customized version of this training, please contact us to arrange.