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Duration 14 hours
Course Outline
Introduction to AIOps
- Defining AIOps and its significance
- Comparing traditional monitoring with AIOps-driven observability
- AIOps architecture and its essential components
Collection and Normalisation of Operational Data
- Types of observability data: metrics, logs, and traces
- Ingesting data from diverse sources (servers, containers, cloud environments)
- Utilising agents and exporters (Prometheus, Beats, Fluentd)
Data Correlation and Anomaly Detection
- Time series correlation and statistical methodologies
- Applying ML models for anomaly detection
- Identifying incidents within distributed systems
Alerting and Noise Reduction
- Crafting intelligent alert rules and thresholds
- Implementing suppression, deduplication, and alert grouping
- Integration with Alertmanager, Slack, PagerDuty, or Opsgenie
Root Cause Analysis and Visualisation
- Employing dashboards to visualise metrics and identify trends
- Investigating events and timelines for RCA
- Tracking issues across layers using distributed tracing tools
Automation and Remediation
- Initiating automated scripts or workflows in response to incidents
- Integration with ITSM systems (ServiceNow, Jira)
- Use cases: self-healing, scaling, and traffic rerouting
Open Source and Commercial AIOps Platforms
- Overview of tools: Prometheus, Grafana, ELK, Moogsoft, Dynatrace
- Criteria for evaluating and selecting an AIOps platform
- Demonstration and hands-on practice with a chosen stack
Conclusion and Future Directions
Requirements
- A solid grasp of IT operations and system monitoring fundamentals
- Practical experience with monitoring tools or dashboards
- Basic familiarity with standard log and metric formats
Target Audience
- Operations teams managing infrastructure and applications
- Site Reliability Engineers (SREs)
- Teams dedicated to IT monitoring and observability
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 2600 € + VAT*
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