VoIP Training in Évora

This course is divided into two complementary sections: theoretical and practical. The first section is a one-day introduction that covers the motivation, philosophy, fundamentals, and operational rules of the SIP protocol, as well as its application in implementing telecom services, with a focus on IP telephony and VoIP. The subsequent two-day section allows participants to explore the practical aspects of service operation through hands-on laboratory exercises, providing detailed insight into the configuration of SIP telephony architecture components, SIP signalling at both message sequence chart and internal message structure levels, and aiding in the understanding of typical issues and troubleshooting, including security and telecom fraud concerns. The trainers will share their experience in launching, operating, and managing SIP telephony, also covering virtualization and cloud-based solutions. The practical component is demonstrated using both SIP hardphones and softphones, along with IP telephony servers (Asterisk and Freeswitch). Participants can leverage the trainers' extensive technical and business experience in IP telephony to submit their own problems and questions. These will be incorporated into the agenda during the wrap-up session as a supplement to the training to address the current urgent needs of clients. This training is intended for participants with basic knowledge and experience in telecom services, specifically in VoIP and IP networking.